✓ RepairPal Certified
1315 Lee Blvd
Richland, WA 99352
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Mon - Fri:8:00am to 5:00pm
Call now:
(509) 631-8504

Auto Repair Experience

  • Thomas Richardson, Owner
  • Established 2003
  • 2 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience
  • Master Tech Automotive
  • Master Tech Automotive - Our main focus is service. Taking care of your needs. Helping you stay on the road, be safe, and manage your budget.
  • Master Tech Automotive - One of our favorite projects. Gen 2 383 Stroker, blown, 500 horse.
  • Master Tech Automotive - Our biggest Fan!
  • Master Tech Automotive - European is our thing. By that I mean, we love working on them!
  • Master Tech Automotive - One of the coolest cars ever.
  • Master Tech Automotive - Fully custom modern dash in a 57 T-Bird. Done right here. 'Cause we're good!
  • Master Tech Automotive - We Do That! a true dealer alternative, from oil changes, to flashing your computer.


Mastertech Automotive is a three person operation that was established in 2003. Over the years Mastertech has established a reputation for providing service that is knowledgeable, fairly priced, honest, and quick. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind.


Auto Repair Experience

  • Thomas Richardson, Owner
  • Established 2003
  • 2 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair


  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

A Dealer Alternative Independent shop. Specializing in Toyota, Prius, Euro, and all makes diagnostics. A family owned shop that takes great pride in quality and professionalism.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

25 Verified Reviews

Customer Reviews

Verified CustomerAugust 21, 2014

I love his knowledge, and right now he has my vehicle.

Verified CustomerAugust 19, 2014

I told them to do whatever they needed to do and I don't think he overdid it on the work.

Verified CustomerAugust 16, 2014

They did a good job and they even spent extra time on my car over the weekend to get my car fixed.

August 14, 2014

They were easy to work with.

August 07, 2014

I have a relative that works there and he knows what he is doing.

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Verified CustomerAugust 04, 2014

They are knowledgeable, friendly and they take very good care of my car.

August 02, 2014

Most of the service has been good but I feel I have been ripped off on oil changes before.

Verified CustomerAugust 02, 2014

It was an easy repair. If a person doesn't have the tools to repair, go to this shop.

July 29, 2014

I thought they did a good job.

Verified CustomerJuly 26, 2014

They fixed what I needed them to.

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Verified CustomerJuly 22, 2014

We were happy with the service we got, they did the work at a decent price.

Verified CustomerJuly 20, 2014

I have already recommended him and he doesn't up sale you.

July 20, 2014

They have good service, they are a little expensive.

July 18, 2014

I was reasonably satisfied with them, they did good work at a decent price.

Verified CustomerJuly 09, 2014

They did good service at a good price.

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Verified CustomerJuly 03, 2014

The work was quick and they have good prices.

June 30, 2014

I liked the service that I got, they did the work correctly.

Verified CustomerJune 25, 2014

I think they are very honest, and I think they won't rip you off just to make more money.

Verified CustomerJune 20, 2014

He is diligent, he knows what he is doing and he doesn't try to get me to do repairs that I don't need.

Verified CustomerJune 20, 2014

I feel that he is trustworthy and did a good job.

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Verified CustomerJune 18, 2014

He was honest, he told me what was going on and I can trust him. They told us how much it would cost so we could see if it would fit into our budget.

Verified CustomerJune 18, 2014

They offered good service, the work was done well.

Verified CustomerJune 17, 2014

They are good. They are really friendly, thorough and detailed in their work.

Verified CustomerJune 17, 2014

I was happy with the service. I felt he was honest since he didn't try to over charge me.

Verified CustomerJune 10, 2014

They do an excellent job and he doesn't overcharge for any of the work he does.

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RepairPal Certified

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