» » » Master Tech Automotive

Master Tech Automotive

1315 Lee Blvd, Richland, WA 99352 Map & directions

Call Now: (509) 631-8504

See more real customer reviews

About Master Tech Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability
95
Tools & Equipment
94
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Mastertech Automotive is a three person operation that was established in 2003. Over the years Mastertech has established a reputation for providing service that is knowledgeable, fairly priced, honest, and quick. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind.

Message from the Shop

A Dealer Alternative Independent shop. Specializing in Toyota, Prius, Euro, and all makes diagnostics. A family owned shop that takes great pride in quality and professionalism.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Classic Car Repair/Restoration Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Free Estimates Free Inspection Gas/Diesel
Heated Waiting Room Parts/Accessories Service Guarantee Towing
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

Sort by: Date | Helpful
Master Tech Automotive
Verified Customer
August 21, 2014

I love his knowledge, and right now he has my vehicle.

Flag This
Master Tech Automotive
Verified Customer
August 19, 2014

I told them to do whatever they needed to do and I don't think he overdid it on the work.

Flag This
Master Tech Automotive
Verified Customer
August 16, 2014

They did a good job and they even spent extra time on my car over the weekend to get my car fixed.

Flag This
Master Tech Automotive
Verified Customer
August 14, 2014

They were easy to work with.

Flag This
Master Tech Automotive
Verified Customer
August 07, 2014

I have a relative that works there and he knows what he is doing.

Flag This
Master Tech Automotive
Verified Customer
August 04, 2014

They are knowledgeable, friendly and they take very good care of my car.

Flag This
Master Tech Automotive
Verified Customer
August 02, 2014

It was an easy repair. If a person doesn't have the tools to repair, go to this shop.

Flag This
Master Tech Automotive
Verified Customer
August 02, 2014

Most of the service has been good but I feel I have been ripped off on oil changes before.

Flag This
Master Tech Automotive
Verified Customer
July 29, 2014

I thought they did a good job.

Flag This
Master Tech Automotive
Verified Customer
July 26, 2014

They fixed what I needed them to.

Flag This
Master Tech Automotive
Verified Customer
July 22, 2014

We were happy with the service we got, they did the work at a decent price.

Flag This
Master Tech Automotive
Verified Customer
July 20, 2014

I have already recommended him and he doesn't up sale you.

Flag This
Master Tech Automotive
Verified Customer
July 20, 2014

They have good service, they are a little expensive.

Flag This
Master Tech Automotive
Verified Customer
July 18, 2014

I was reasonably satisfied with them, they did good work at a decent price.

Flag This
Master Tech Automotive
Verified Customer
July 09, 2014

They did good service at a good price.

Flag This
Master Tech Automotive
Verified Customer
July 03, 2014

The work was quick and they have good prices.

Flag This
Master Tech Automotive
Verified Customer
June 30, 2014

I liked the service that I got, they did the work correctly.

Flag This
Master Tech Automotive
Verified Customer
June 25, 2014

I think they are very honest, and I think they won't rip you off just to make more money.

Flag This
Master Tech Automotive
Verified Customer
June 20, 2014

I feel that he is trustworthy and did a good job.

Flag This
Master Tech Automotive
Verified Customer
June 20, 2014

He is diligent, he knows what he is doing and he doesn't try to get me to do repairs that I don't need.

Flag This
Master Tech Automotive
Verified Customer
June 18, 2014

They offered good service, the work was done well.

Flag This
Master Tech Automotive
Verified Customer
June 18, 2014

He was honest, he told me what was going on and I can trust him. They told us how much it would cost so we could see if it would fit into our budget.

Flag This
Master Tech Automotive
Verified Customer
June 17, 2014

I was happy with the service. I felt he was honest since he didn't try to over charge me.

Flag This
Master Tech Automotive
Verified Customer
June 17, 2014

They are good. They are really friendly, thorough and detailed in their work.

Flag This
Master Tech Automotive
Verified Customer
June 10, 2014

They do an excellent job and he doesn't overcharge for any of the work he does.

Flag This
Get Directions to Master Tech Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(509) 631-8504

Auto Repair Experience

  1. Thomas Richardson, Owner
  2. Established 2003
  3. 2 Auto Repair Mechanics on Staff
  4. 60 Years of Car Repair Experience