Master Mechanic Diagnostics & Repair is a family owned and operated business that has been proudly serving Chantilly and the surrounding area since 1997. The team here has a excellent mixture of experience, ongoing training, and ASE certifications. They have at their disposal the shop equipment diagnostic tools we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "trustworthy", "excellent", "knowledgeable", "friendly", and "affordable". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Master Mechanic Diagnostics & Repair
Chantilly, VA 20151 USA
Auto Repair Experience
- Don Ballard, Owner
- Established 1997
- 3 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 90 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Extended/Evening Hours
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Military Discount
- Rental Car
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
Prices seem high but really have no comparison.
They are a first class repair facility. They are honest, dependable and do quality work.
They did the work correctly and on time.
Friendly great prices and convenient location.
Service was good, staff very nice.
Mixed feelings. Didn't get a pretty important phone call back and the diagnosis was incorrect.
They were very professional, and the mechanic made me feel very welcome.
Timely and accurate service...diagnosed problems with vehicle and offered a range of solutions.
They were considerate, they did good work and the work was done on time.
They have always done excellent work for me.
They are excellent, and they always do very good work. I have never had any problems with them or their work.
I never give a maximum score because there is always room for improvement, and their prices are a little too high.
You guys are good but can be expensive.
Both major problems I have had over the last year do not seem resolved even after considerable expense and time. Dash panel indicators are still lighting up!
They do good work, and they are always very fair.
They have what I would call a discount card, or plan. You pay a quite reasonable amount of money for the card and in return get freebies for minor maintenance and discounts on other procedures. In my case, the card will easily pay for itself. Also, the work I have had done was good.
I think they are good, but they have a tendency to be expensive and they recommend more work than what needs to be done.
They are very trustworthy and I like them. I can take my car in there and they won't try to tell me that I need services that I don't need like other places I have been to.
I actually know some of the mechanics, my friends do my work. They give me a great deal and the work is done on time.
I like the friendly service, I am always satisfied with their work.
At first I thought MM to be different from other auto repair, more honest, more genuine. Last visit I was disappointed to find that they just generally like to run up my ticket as high as they can while trying to convince me that I'm getting a good deal. Will be on my guard next time. Not buying it!
They seem to be honest and very knowledgeable of the service, overall I like the experiences they provide.
They did good work and they were pretty nice. They are very friendly and accommodating, they knew I needed to get in and out quickly and they did whatever they could to make it happen.
They did what I asked at a reasonable price, and did their job right. They are competent and know their stuff.
They are trustworthy and provide you with appropriate options for required service vs what is upcoming.
Good service. Great communication skills, they are honest and very reliable.
They are friendly, knowledgeable and affordable.
Great customer service.
I would never recommend Master Mechanic to a friend or colleague. In fact, I have recommended that friends and colleagues stay away. I took my car into MM because a check engine light was on; after keeping it all day, a $1200 repair estimate was issued, for something that was not at all wrong with my vehicle. A different mechanic located the actual issue and repaired my vehicle for a third of what MM quoted. Dishonest.
I received a good service from them.
They do pretty good work, they always do a good job.
They do a good job, they check everything to make sure it is working well.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service