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Master Mechanic Diagnostics & Repair

14303-A Sullyfield Cir, Chantilly, VA 20151 Map & directions

Call Now: (703) 962-1379

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About Master Mechanic Diagnostics & Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
97
Tools & Equipment
91
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Master Mechanic Diagnostics & Repair is a family owned and operated business that has been proudly serving Chantilly and the surrounding area since 1997. The team here has a excellent mixture of experience, ongoing training, and ASE certifications. They have at their disposal the shop equipment diagnostic tools we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "trustworthy", "excellent", "knowledgeable", "friendly", and "affordable". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

We are located on Sullyfield Circle in Chantilly, Virginia, where we have been since 1991. Master Mechanic is the auto repair shop that offers you complete automotive services for both foreign and domestic vehicles. From a simple oil & filter change, to value priced factory scheduled maintenance, to complex electrical diagnosis or even complete engine or transmission replacement, Master Mechanic is your one stop alternative to car dealer service departments, chain stores, tire shops, and quick lubes.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Free Estimates Free Inspection
Heated Waiting Room Military Discount Parts/Accessories Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 28 verified reviews (29 total)

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Master Mechanic Diagnostics & Repair
Verified Customer
May 29, 2015

Service was good, staff very nice.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 28, 2015

Mixed feelings. Didn't get a pretty important phone call back and the diagnosis was incorrect.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 27, 2015

They were very professional, and the mechanic made me feel very welcome.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 19, 2015

Timely and accurate service...diagnosed problems with vehicle and offered a range of solutions.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 15, 2015

They have always done excellent work for me.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 15, 2015

They were considerate, they did good work and the work was done on time.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 14, 2015

They are excellent, and they always do very good work. I have never had any problems with them or their work.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 12, 2015

I never give a maximum score because there is always room for improvement, and their prices are a little too high.

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Master Mechanic Diagnostics & Repair
Verified Customer
May 05, 2015

Both major problems I have had over the last year do not seem resolved even after considerable expense and time. Dash panel indicators are still lighting up!

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Master Mechanic Diagnostics & Repair
Verified Customer
May 05, 2015

You guys are good but can be expensive.

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Master Mechanic Diagnostics & Repair
Verified Customer
April 23, 2015

They do good work, and they are always very fair.

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Master Mechanic Diagnostics & Repair
Verified Customer
April 17, 2015

They have what I would call a discount card, or plan. You pay a quite reasonable amount of money for the card and in return get freebies for minor maintenance and discounts on other procedures. In my case, the card will easily pay for itself. Also, the work I have had done was good.

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Master Mechanic Diagnostics & Repair
Verified Customer
April 17, 2015

I think they are good, but they have a tendency to be expensive and they recommend more work than what needs to be done.

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Master Mechanic Diagnostics & Repair
Verified Customer
April 15, 2015

They are very trustworthy and I like them. I can take my car in there and they won't try to tell me that I need services that I don't need like other places I have been to.

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Master Mechanic Diagnostics & Repair
Verified Customer
April 08, 2015

I actually know some of the mechanics, my friends do my work. They give me a great deal and the work is done on time.

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Master Mechanic Diagnostics & Repair
Verified Customer
April 03, 2015

I like the friendly service, I am always satisfied with their work.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 26, 2015

At first I thought MM to be different from other auto repair, more honest, more genuine. Last visit I was disappointed to find that they just generally like to run up my ticket as high as they can while trying to convince me that I'm getting a good deal. Will be on my guard next time. Not buying it!

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Master Mechanic Diagnostics & Repair
Verified Customer
March 20, 2015

They did good work and they were pretty nice. They are very friendly and accommodating, they knew I needed to get in and out quickly and they did whatever they could to make it happen.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 20, 2015

They seem to be honest and very knowledgeable of the service, overall I like the experiences they provide.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 17, 2015

They did what I asked at a reasonable price, and did their job right. They are competent and know their stuff.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 13, 2015

They are trustworthy and provide you with appropriate options for required service vs what is upcoming.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 12, 2015

Good service. Great communication skills, they are honest and very reliable.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 06, 2015

They are friendly, knowledgeable and affordable.

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Master Mechanic Diagnostics & Repair
Verified Customer
March 03, 2015

Great customer service.

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Master Mechanic Diagnostics & Repair
Verified Customer
February 10, 2015

I would never recommend Master Mechanic to a friend or colleague. In fact, I have recommended that friends and colleagues stay away. I took my car into MM because a check engine light was on; after keeping it all day, a $1200 repair estimate was issued, for something that was not at all wrong with my vehicle. A different mechanic located the actual issue and repaired my vehicle for a third of what MM quoted. Dishonest.

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Master Mechanic Diagnostics & Repair
Verified Customer
February 02, 2015

I received a good service from them.

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Master Mechanic Diagnostics & Repair
Verified Customer
January 09, 2015

They do a good job, they check everything to make sure it is working well.

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Master Mechanic Diagnostics & Repair
Verified Customer
January 09, 2015

They do pretty good work, they always do a good job.

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Master Mechanic Diagnostics & Repair
December 12, 2010

I went for a State Inspection ... The part that impressed me most is that the mechanic greeted me with a smile and genuinely seemed happy to be of service! The office staff was very knowledgable and took the time to answer my questions and explained things so I could understand.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(703) 962-1379

Auto Repair Experience

  1. Don Ballard , Owner
  2. Established 1997
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 90 Years of Car Repair Experience