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Master Car Care

2305 Yale St, Houston, TX 77008 Map & directions

Call Now: (713) 999-4140

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About Master Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
90
Tools & Equipment (?)
88
Customer Service (?)
98
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Master Car Care has been serving downtown Houston and the surrounding areas since 1986, blending "yesterday's service with today's technology." Their commitment to ongoing training keeps their technicians up to date on all the latest technical advances. Combine this with their years of experience and you have a team capable of meeting the most challenging diagnostic and repair issues head on. A 3-year/36,000 on most repairs will give you piece of mind for the long haul.

Message from the Shop

For over 26 years Master Car Care, conveniently located in the Heights, near Downtown Houston, Garden Oaks Allen Parkway, Rice Military, and Oak Forest, has served Houston's busiest professionals and families. When integrity matters choose Master Car Care!
We also offer Expert Collision repair! Ask for details.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Collision Repair & Paint Muffler & Exhaust Oil Change & Lube Roadside Assistance
Service & Repair Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

AAA Member Discount Car Pickup/Dropoff Car Wash Early Bird Dropoff
Extended/Evening Hours Free Inspection Gas/Diesel Open Saturday
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 17 verified reviews (19 total)

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Master Car Care
Verified Customer
January 15, 2012

I thought that it was a little high for a wheel alignment. That if I had gone to NTB or something I would have gotten a 6 month warranty for the same price.

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Master Car Care
Verified Customer
January 14, 2012

Very satisfied, professional work completed on time. Nobody knows cars like Ruben.

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Master Car Care
Verified Customer
January 11, 2012

When they say something they mean it. They are very truthful. Honest analysis of what is wrong with my car. I have recommended them to quite a few people already. I enjoy all of the people who are there. They are very honest people.

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Master Car Care
Verified Customer
January 11, 2012

We were extremely satisfied, and our cars are doing great and we'll go back again. The work was done well and on time and my son's car in particular - the repairs cleared up the problems that he has had for a long time.

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Master Car Care
Verified Customer
January 07, 2012

They're really great. They're really personable, and I think that's why I like going there.

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Master Car Care
Verified Customer
December 31, 2011

I took it in to get my breaks repairs and when I picked it up I had engine problems and then they said it could not be repaired it had to have a new engine. They said it needed a new engine and the car was not worth it and they did not want to work on it. I

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Master Car Care
Verified Customer
December 29, 2011

The only thing that I can tell you is maybe they need to advertise more. I think they may advertise on the radio but I don't know. They need to put out more in newspapers. When I take my vehicle up there for like a brake job, you know, they call me and tell me "you need this." They don't do more than you request. If they find a problem, they call you and tell you, "we found this other stuff here. Do you want us to take care of it also while we have it apart?" They do a very thorough job of finding and fixing the problems that I take over to them. They try to do it as quickly as possible. They will also bring it to your house and pick you up. I have tried other places and I just come back to them. I have been with them for 10 years or 15 years. My son takes his ford Mustang there for repairs. He was in a wreck and another place fixed it, but they didn't do a good job at all so we had to have Master Car Care undo what the other guys did and basically do it over and they did a marvelous job! I won't be taking it in to anybody else.

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Master Car Care
Verified Customer
January 24, 2011

They went above and beyond what I went in for and they found other things that needed to be done on the car as well. I was pleased that they found all my issues.

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Master Car Care
Verified Customer
January 20, 2011

Every time I go to Master Car Care I talk to Mario and he always takes care of me and makes sure everything is fixed. I always recommended them.

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Master Car Care
Verified Customer
January 20, 2011

I have had them work on my car for about a year now. I have always thought they do a good job and the price is always fair.

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Master Car Care
Verified Customer
January 19, 2011

It was fast easy and conveniently located.

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Master Car Care
Verified Customer
January 15, 2011

It was a pretty pleasant experience. In terms of communication they were good. They essentially made me feel like they were doing all they could. They explained every thing were patient.

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Master Car Care
Verified Customer
January 14, 2011

I was treated good it was done on time.

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Master Car Care
Verified Customer
January 13, 2011

I thought the price for an oil change and new battery was a little high ($170). Plus, I think the battery cables should have been cleaned better. I don't want to be too critical...I came in at the end of day, and they worked me in for the same day.

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Master Car Care
Verified Customer
January 13, 2011

Keep doing what you do. No one can beat great service with a smile! :)

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Master Car Care
Verified Customer
January 13, 2011

Excellent service. Dropped me off at home after I dropped my car off. Very friendly. Reasonably priced for the area. Would definitely bring my car back.

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Master Car Care
Verified Customer
January 12, 2011

My car needed a major repair after a major accident and the car came back in better shape than I brought it in.

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Master Car Care
March 12, 2010

I got an estimate for replacement of my AC Blower motor. The service included a ride to pick up a rental car. Additional parts were needed, Mario the service manager called and we discussed the two additional parts, the cost of the parts and labor. When I picked up the truck, the price was exactly as quoted AND the work came with a 3 yr/36000 mile warranty! This place really works hard to treat their customers right!

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Master Car Care
June 11, 2009

The guys at Master Car Care are awesome, they did the 60000 mile service in one day, used lexus parts, and were $400.00 cheaper, then they washed it (inside and out). Blake the body shop manager buffed out a small scratch that I was told needed to painted again saving me a few hundred bucks. These guys are the best I give them an A+ rating.

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  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(713) 999-4140

Auto Repair Experience

  1. Ruben Martinez, Manager
  2. Established 1960
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 69 Years of Car Repair Experience