Expeditious service. Received what I asked for. They didn't 'find' something that needed to be replaced and pay extra for.
Appreciated the promptness and communication of what we needed.
I will back next time I need service to my car.
The whole experience was wonderful. They are very honest, I will highly recommend them to others. I also felt that they were very capable to handle whatever was needed. Completely trustworthy. Another company had tried to talk me into a service that was completely not needed on a fairly new car. They are truly master technicians. Please relay my thanks to all. They represent their profession well.
I'm auto illiterate and I had cool problems and 2 of my 6 cylinders weren't working and they fixed it.
Craig is the best service tech I know that's why I take my vehicles to him.
The technician that worked on my daughter's car was very nice and respectful...the car required additional work in order to fix the original issue of not having heat....I just needed to get her car before the weekend. Overall, I was very satisfied with the work performed.
I've been coming here for years and trust that I am always taken care of.
Excellent repair at a fair price.
Very good. Timely and very supportive. Provided detail information and advise to make a decision.
Extremely friendly, helpful, professional and quick.
Everything fixed in good time.
Service was excellent. I wouldn't go anywhere else.
It was fine I drove off with my truck and I didn't have any more problems with what they fixed
The technicians were very friendly and helpful, and spent plenty of time with me explaining the problem with my car.
Reasonable priced, people were nice and knowledgable
Long time customer, 20 years. They provide great service.
I like the professional service. Trusted repair work with a honest owner operated mechanical shop.
They are very honest and always kept me aware of what was going on with my vehicle.
The hours aren't very convenient. I lost confidence in them when my engine light was still on when I came to pick up the car. The mechanic seemed to think that since it wasn't a serious matter it was ok to drive it with the light on.
I have always had excellent service.
Great customer service.
They were very helpful and efficient. Even though it was the day before Thanksgiving they repaired my car with a smile.
I like their expertise, caring for the customer, and excellent work.
I believe that Craig and the team are quite knowledgeable and I appreciate the reports that they provide with work completed and recommended. There have been a few challenges with completion time expectations, but that appears to be the exception. There also appears to be an issue with the most recent repair, but I have not been able to get back to them about remediation.
They were fair and very professional.
Friendly, honest work and timely communication!
They are friendly and fair.
Professional, always smooth.
Fast reliable service with an honest estimate and appraisal.
The service is always great and I can trust that my car is repaired correctly.
I have had nothing but good experience with this shop.
Good work but sort of expensive.
Good service at fair price. Friendly staff.
I've already recommended a few people to the shop.
I have recommended the shop previously.
The service I have received from Master Auto Technicians has always been excellent and guaranteed for 24 months if anything does go wrong.
Craig and his crew are tops in the Chesapeake/Virginia Beach area for quality work at a fair price.
I have done business with MAT for many years. Work is done professionally and priced fairly!
I can trust their work.
I have been very pleased with the quality of work and customer service is excellent.
Fair price, great service, honest mechanics.
Honest assessment with reasonable approach to prioritizing services needed. Accurate and highly skilled technicians to repair effectively. Highest level of business ethics and integrity. Quality assurance program assures double checks and peer validation to assure the diagnosis is accurate and service is done correctly.
Expert service and a clean shop.
Extremely well managed. The best quality control program I've ever seen at a repair shop and the work is always high quality.