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Master Auto Repair

7027 Hampton Avenue | St. Louis, MO 63109

(314) 266-7927

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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
93
Tools & Equipment (?)
96
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Master Auto Repair has been serving the community of St. Louis since 1992. Their manager Ed Starns has over 30 years of automotive industry experience 8 of which has been at this shop. He also has had experience owning his own shop, and used to work as a technician. We found this shop has a team of very talented technicians with 46 years of combined experience and two of whom are ASE Certified. The shop is equipped with the tools we would expect to see, they also, perform State Certified Emissions Testing. They back all their work up with a 24 Month 24,000 Mile Warranty and for your convenience offer a local shuttle service, free WiFi internet access, early bird/after hours drop-off, loaner and rental cars.

Message from the Shop

Mike and Leslie Najjar and their staff of ASE certified technicians have been serving thousands of happy customers since 1992.If you want your problems fixed correctly the first time,If you only want to buy just what you need,If you want fast, friendly service,Then go straight to The Master.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Heated Waiting Room
Loaner Car Rental Car Service Guarantee Shuttle
Warranty Accepted Wireless Internet

Customer Reviews (11 reviews)

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  • Master Auto Repair
    William - Verified Customer
    March 04, 2013

    These people are always friendly and I know they are very good. I would recommend them to anyone who needs auto repair. I have been dealing with these people for at least ten years. I have been very satisfied with everything they have done to my automobile.

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  • Master Auto Repair
    Marita - Verified Customer
    February 28, 2013

    They are always helpful and friendly. If there are other items on your car that need repaired and you're tight on your budget, they will let you know what needs attention first. They are overall very accommodating.

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  • Master Auto Repair
    Rita - Verified Customer
    February 25, 2013

    They took my car in right away and helped me. They were on time and helped me last minute.

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  • Master Auto Repair
    Diana - Verified Customer
    February 22, 2013

    They are very fair and caring. They have given me a loaner and made things as easy as they can for me. They tell me if something is urgent to repair and what can be put off. They let me know realistically what needs to be done to the car.

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  • Master Auto Repair
    Verified Customer
    February 13, 2013

    The mechanics were all very nice. I was very well satisfied.

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  • Master Auto Repair
    Bill - Verified Customer
    February 05, 2013

    Very willing to work with you in time frames to get things done. Never had any problems. When they tell me they get things done, they get them done.

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  • Master Auto Repair
    Greg - Verified Customer
    February 04, 2013

    I would recommend them to anyone. If they make a mistake, they will promptly fix it at no charge. Not that they make many mistakes. I'm not joking I have been using them for ten years. They have always taken the best care of my cars. They are the best in St. Louis. They are better than going to the dealership. I have a Ford and I would take it to them before the dealership. They are a five star shop in my opinion. They have outstanding customer service and are always friendly. They have outstanding customer service. I can't say enough good things about them. They keep my car like brand new. So yes, I would recommend them to anyone.

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  • Master Auto Repair
    Dan - Verified Customer
    January 30, 2013

    I would recommend them. They are honest people. They cost too damn much.

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  • Master Auto Repair
    Lela - Verified Customer
    January 23, 2013

    I'm satisfied with the work that was performed. The staff was very nice. I don't have any complaints.

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  • Master Auto Repair
    Tim - Verified Customer
    January 21, 2013

    I'm satisfied. They seem to be competent, debugging the problem and finding the real cause.

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  • Master Auto Repair
    Mathew - Verified Customer
    January 17, 2013

    I've used them for the past five years. They have never tried to sell me unnecessary repairs.

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Hours of Operation

Mon - Fri8:00am to 6:00pm
Fast Facts
  1. Shawn Mead, Manager
  2. Established 1992
  3. Online Reputation:
  4. 3 Technicians on Staff
  5. 2 ASE Certified Technicians
  6. 46 Combined Years of Experience