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Master Auto Repair

206 Vandalia Street, Collinsville, IL 62234 Map & directions

Call Now: (618) 344-7800

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About Master Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
100
Tools & Equipment (?)
96
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Master Auto Repair has been serving the community of Collinsville since 1992. Their manager Shawn Mead has over well over 20 years of automotive industry experience and has been loyally with this company for 20 of those years. The two technicians in this shop are extremely experienced with over 50 years between them and one is an ASE Master Certified technician. They use their skills to perform quality repairs on your vehicle and also offer State Certified Emissions Testing. All their work is backed by a 24 Month 24,000 mile warranty, they extend that to 36 Month 75,000 miles on engines and transmissions. For your convenience they offer a local shuttle service, free WiFi internet access, early bird/after hours drop-off, rental and loaner cars.

Message from the Shop

Mike and Leslie Najjar and their staff of ASE certified technicians have been serving thousands of happy customers since 1992.If you want your problems fixed correctly the first time,If you only want to buy just what you need,If you want fast, friendly service,Then go straight to The Master.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge FIAT Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Heated Waiting Room Open Saturday
Rental Car Service Guarantee Shopping Nearby Shuttle
Warranty Accepted

Customer Reviews 10 verified reviews

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Master Auto Repair
Verified Customer
March 01, 2013

They gave me little business cards to hand out, and I get 10 dollars off on my next visit. Before they did any work, they basically told we what was wrong with my car. They told me what they were going to do. They are really nice.

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Master Auto Repair
Verified Customer
March 01, 2013

They didn't do any work I didn't expect to be done. I am completely satisfied with everything.

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Master Auto Repair
Verified Customer
February 28, 2013

I only had one problem. They replaced a part that I had replaced by a different dealership six moths before. I called them up and they refunded me for the part.

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Master Auto Repair
Verified Customer
February 28, 2013

They have always been real good and honest.

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Master Auto Repair
Verified Customer
February 28, 2013

Very honest.

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Master Auto Repair
Verified Customer
February 26, 2013

I got four tires and I did my homework. I called every place around. They had the best deal, the best price, and the best bang for your buck so to speak. I went in there. They were extremely friendly. They set up an appointment, and everything was on time and worked by that appointment. They were ready when I was. It was great. I had a problem with the sensor in one of my tires, and they tried to replace it. When that sensor wasn't compatible with my car, they didn't charge me for it. They took it all back out, and not a dime from me. I was really happy. I thought it was just a tire place, but for now on I'll be taking both my vehicles there for any service.

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Master Auto Repair
Verified Customer
February 19, 2013

I just had new tires put on. They were very good. I'm very satisfied.

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Master Auto Repair
Verified Customer
February 18, 2013

They were extremely pleasant. They kept the car clean.

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Master Auto Repair
Verified Customer
February 08, 2013

They were friendly, knowledgeable, and caring.

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Master Auto Repair
Verified Customer
January 24, 2013

I have used them for many, many years. They have done extensive work on all my vehicles.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(618) 344-7800

Auto Repair Experience

  1. Mike Najjar, Owner
  2. Established 1992
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 50 Years of Car Repair Experience