» » » Marzocchi Imports

Marzocchi Imports

797 W Guadalupe Rd, Gilbert, AZ 85233 Map & directions

Call Now: (480) 376-7640

See more real customer reviews

About Marzocchi Imports

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
92
Tools & Equipment (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Marzocchi Imports is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as "fast", "efficient", "accommodating", "knowledgeable", "honest". For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Porsche Saab
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Windshield/Glass

Amenities

Early Bird Dropoff Extended/Evening Hours Loaner Car Open Saturday
Open Weekends Rental Car Service Guarantee Shuttle
Wireless Internet

Customer Reviews 24 verified reviews (25 total)

Sort by: Date | Helpful
Marzocchi Imports
Verified Customer
December 15, 2014

They are great, and they get your car back to you when they say it will be ready.

Flag This
Marzocchi Imports
Verified Customer
December 13, 2014

They did a good job.

Flag This
Marzocchi Imports
Verified Customer
December 12, 2014

They are honest and quick.

Flag This
Marzocchi Imports
Verified Customer
December 10, 2014

They are really nice, friendly and easy to work with but they don't always get the work done when they say they will.

Flag This
Marzocchi Imports
Verified Customer
December 06, 2014

They are fair and honest with competitive prices.

Flag This
Marzocchi Imports
Verified Customer
December 05, 2014

They are great with their service, they fixed my car in an amount of time that was shorter than they estimated and they called me when my car was finished.

Flag This
Marzocchi Imports
Verified Customer
December 05, 2014

They were very thorough. After all of the tests they found what was wrong, they called me and told me what was wrong and how much it would cost then they asked me if I wanted to continue with the service.

Flag This
Marzocchi Imports
Verified Customer
December 05, 2014

They are very knowledgeable about the services they are providing, and I have never had any problems with their work.

Flag This
Marzocchi Imports
Verified Customer
December 03, 2014

Have gone there for years, and feel they are fair and honest.

Flag This
Marzocchi Imports
Verified Customer
December 03, 2014

They repaired my car quickly, and we have never had any issues with their work.

Flag This
Marzocchi Imports
Verified Customer
November 26, 2014

Over 15 years of outstanding service with great rates along with superb workmanship!

Flag This
Marzocchi Imports
Verified Customer
November 19, 2014

Great service and your car will come out looking better then knew.

Flag This
Marzocchi Imports
Verified Customer
October 29, 2014

These guys are no BS and straight to the point. They do not try to get you to have repairs done that are not necessary. They explain everything up front before they begin work. Gerard and Jarod are stand up guys. Skip the dealer garages. Just go here.

Flag This
Marzocchi Imports
Verified Customer
October 16, 2014

All the work they have done has stood the test of time. The issues they've repaired have not come back since, and the time they take to repair is fast. And I have already referred people to them.

Flag This
Marzocchi Imports
Verified Customer
September 24, 2014

Friendly and accurate service. Gerard is always ensuring the quality of the service provided.

Flag This
Marzocchi Imports
Verified Customer
September 23, 2014

Excellent personal service by the owner.

Flag This
Marzocchi Imports
Verified Customer
September 15, 2014

After servicing my Mercedes they disconnected some dash lights, and my alarm system! I called to have these things corrected and they stated that the tool they used to open my dash board was no longer available!!!! Never to hear from them again!!!! I will NEVER say anything good about their shenanigans or their supposedly professional claims of know how, in regards to high dollar cars!

Flag This
Marzocchi Imports
Verified Customer
August 30, 2014

Great service.

Flag This
Marzocchi Imports
Verified Customer
August 07, 2014

Marzocchi Imports has always been upfront and honest with me over the course of several years and several different vehicles. They've even suggested alternative fixes to those that were too expensive. They do great work at fair prices and don't charge for services you don't need or want.

Flag This
Marzocchi Imports
Verified Customer
August 01, 2014

They are trustworthy and don't do unnecessary or unapproved work. Friendly fast service.

Flag This
Marzocchi Imports
Verified Customer
July 11, 2014

Expert service, good promotional prices, knowledgeable in specifics for my import vehicle, friendly and personable staff, especially the owner who works the front desk, Jerome. He is very entertaining and helps pass the time more quickly with his running commentary. They do good work, on time, ready when they say it will be with no appointment

Flag This
Marzocchi Imports
Verified Customer
June 24, 2014

I have found that Gerard Marzocchi, the owner, is an honest and trustworthy individual which is extremely important in business. His employees are highly trained and quite knowledgeable.

Flag This
Marzocchi Imports
Verified Customer
May 27, 2014

348,000 service from good care provided on my vehicle.

Flag This
Marzocchi Imports
Verified Customer
May 10, 2014

My experience wasn't bad but it wasn't great either. The service is mediocre.

Flag This
Marzocchi Imports
December 18, 2014

I wouldn't take my car anywhere else.

Flag This
Get Directions to Marzocchi Imports
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:7:30am to 2:30pm
Sun:CLOSED
Call Now:

(480) 376-7640

Auto Repair Experience

  1. Gerard Marzocchi , Owner
  2. Established 1997
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 45 Years of Car Repair Experience