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Marty's Motors

10929 San Pablo Ave, El Cerrito, CA 94530 Map & directions

Call Now: (510) 962-7924

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About Marty's Motors

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
92
Tools & Equipment (?)
93
Customer Service (?)
96
Customer Conveniences (?)
60 months / 60,000 miles
Parts & Labor Warranty (?)

Assessment Summary

We found Marty’s Motors to be an exceptional shop that has been in business for over 38 years. The quality of their work is backed by a 5-Year/60,000 mile warranty and received an A+ from the BBB . Their service manager Todd Ross has over 28 years of experience and attends regular service manager training. Marty’s is supported by an incredibly talented group of technicians with over over 49 years of experience between them. Their ASE certified technicians received specialty training in advanced diagnostics and hybrids, and are sure to efficiently take care of all your repair needs. Not only is their car care fantastic, they are also very involved with the community. Supporting food, toy drives and donating to the local humane society.

Message from the Shop

Marty's Motors offers the Best Warranty- 5years/60,000 miles standard, 10 years 1,000,000 available. Best guarantee- $200 U.S. Savings Bond if not fully satisfied with our service.
Over 27,000 satisfied customers-check our website www.martysmotors.com for testimonials.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Windshield/Glass

Amenities

Car Delivery Car Wash Child Friendly Early Bird Dropoff
Free Inspection Heated Waiting Room Parts/Accessories Rental Car
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 43 verified reviews

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Marty's Motors
Verified Customer
November 04, 2014

Flexible appointment time, discount on first time receiving a service. They called to update when service will be completed and transportation offered while waiting.

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Marty's Motors
Verified Customer
November 03, 2014

They are great. Thorough, fast at diagnosing and repair. Free loaner car and the staff are knowledgeable and welcoming.

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Marty's Motors
Verified Customer
October 31, 2014

Great service!

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Marty's Motors
Verified Customer
October 30, 2014

They were excellent people, and my car is fixed.

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Marty's Motors
Verified Customer
October 27, 2014

Thanks for the ride to BART! That was very helpful and convenient, and you have a friendly and cheerful driver. Also the battery replacement, oil change, and headlight replacement seem to be working well for me. Mostly I'm just happy you gave me the ride to and from BART!

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Marty's Motors
Verified Customer
October 27, 2014

Ya'll take great care of my vehicle!

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Marty's Motors
Verified Customer
October 20, 2014

Good experience.

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Marty's Motors
Verified Customer
October 20, 2014

I had to call to find out if car was ready, It had been ready, It would have been good ( considering my circumstances that day, to get a prompt call as to status of car).

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Marty's Motors
Verified Customer
October 17, 2014

I always get excellent service.

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Marty's Motors
Verified Customer
October 14, 2014

Great services at great prices. Customers treated very well.

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Marty's Motors
Verified Customer
October 10, 2014

Good service and on time.

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Marty's Motors
Verified Customer
October 07, 2014

They were very accommodating and provided free taxi service.

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Marty's Motors
Verified Customer
October 02, 2014

it's a good shop.

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Marty's Motors
Verified Customer
September 30, 2014

The problem I was having with my car was fixed quickly and perfectly.

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Marty's Motors
Verified Customer
September 22, 2014

The staff is friendly. The car is always ready when they say it will be. They even offer to clean my windows for just an oil change!

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Marty's Motors
Verified Customer
September 19, 2014

Professional service by pleasant staff, usable coupons & special offers They offer extras such as local drop off & pickup when car left @ shop. They have the willingness & ability to work on older vehicles.

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Marty's Motors
Verified Customer
September 16, 2014

Work done within the estimate and on time.

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Marty's Motors
Verified Customer
September 15, 2014

I feel that I can trust what they tell me & I think they will do the same for any one I send to them.

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Marty's Motors
Verified Customer
September 15, 2014

Prompt & courteous service.

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Marty's Motors
Verified Customer
September 05, 2014

Quality work, nice people. Something you can depend on without feeling like their stiffing you.

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Marty's Motors
Verified Customer
August 20, 2014

Great service, good folks, but no weekend hours and confusing/awkward coupons/discounts might put friends off.

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Marty's Motors
Verified Customer
August 15, 2014

Great Service!

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Marty's Motors
Verified Customer
August 08, 2014

Cost of the work was a little pricier than expected. Some scuffs on the hood of my car appear to be from setting tools down on the vehicle (though I can't prove it).

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Marty's Motors
Verified Customer
August 04, 2014

I think the employees there as well as Marty are fair and try to accommodate me.

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Marty's Motors
Verified Customer
June 13, 2014

Always a good experience.

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Marty's Motors
Verified Customer
May 13, 2014

Phenomenal service - very reliable and honest. It's just very expensive...

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Marty's Motors
Verified Customer
May 13, 2014

Marty and Todd have always been very helpful and extremely cool.

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Marty's Motors
Verified Customer
November 15, 2012

Great service, nice people, reliable. The place is a little more expensive but I can always get in very timely. They gave me a ride home. They're very professional. They gave me a follow up. I'm just very satisfied.

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Marty's Motors
Verified Customer
November 09, 2012

Marty's Motors is excellent!!

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Marty's Motors
Verified Customer
November 06, 2012

I had been very satisfied with Marty's, up until last July or August..immediately after the service, 2 things were at a lower function than before the service. Marty's has denied responsibility for these. Still working to resolve.

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Marty's Motors
Verified Customer
November 05, 2012

My wife and I have consistently been extremely satisfied with the quality of the service we receive at Marty's Motors and have made this abundantly clear to Marty and Todd on numerous occasions. However, being asked to repeat surveys such as this is just a bit bothersome. Thank you for your efforts to ensure quality service. We do really appreciate that! Jim Wright

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Marty's Motors
Verified Customer
October 29, 2012

Thanks to Marty's Motors for their great customer service!

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Marty's Motors
Verified Customer
October 26, 2012

They also teach women's class on auto and it's a good class. I think other women should take it. I'm really satisfied with their work and they've always been courteous and fair.

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Marty's Motors
Verified Customer
October 26, 2012

They did a good job.

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Marty's Motors
Verified Customer
October 09, 2012

Downright honest with their pricing.

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Marty's Motors
Verified Customer
October 09, 2012

I am an older person. I don't drive a lot and they seem interested in keeping my car going. They give me a ride home and back, and I feel really good about it.

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Marty's Motors
Verified Customer
September 21, 2012

Marty's did what I had asked Toyota to do 4 or 5 times. They did an inspection for pending/preventation and current needed repiars on my 14 year old Toyota. I will stay with Marty's forever and never go back to Toyota repair again. My SUV runs like a top now, with no unexplained noises!

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Marty's Motors
Verified Customer
September 20, 2012

They are very friendly and nice!

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Marty's Motors
Verified Customer
September 19, 2012

The service is good, timely, professional. The problem I have with Marty's Motors is all the marketing materials and contact via email after a service. Makes me want to not go there in order to avoid the onslaught of these reminders and surveys.

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Marty's Motors
Verified Customer
September 14, 2012

The only neg. comment was a phone call to Marty's re. the cost to replace a head-light. The conversation was not what I would call user frendly.

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Marty's Motors
Verified Customer
August 21, 2012

Was told to bring my car in really early one morning so that I could get it back quickly. No major repairs done, just a diagnostic. It wound up taking most of the day and I had to keep calling to check on the progress. I would be told that someone would call me by a certain time and I would wait and wait with no return call. Finally I would just call in only to be told that they had not yet gotten to my car. Finally late in the day, after I had called back yet again, I was given a laundry list of repairs that they said needed to be done but by then I was pretty frustrated and just wanted my car back.

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2 verified customers did not leave comments but provided these ratings:

(2) by Joy and 1 other verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(510) 962-7924

Auto Repair Experience

  1. Marty Kaliski, Owner
  2. Established 1975
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 49 Years of Car Repair Experience