Marlow Mercedes-Werks has been serving the community of Seaside and the surrounding area since 2008. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "excellent”, “welcoming”, “professional”, “knowledgeable” and "friendly". This shop features a team of experienced, dealer trained technicians. They specialize in Mercedes-Benz and Smart cars. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, Rental car, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Seaside, CA 93955 USA
Auto Repair Experience
- Charlie Marlow, Manager
- Established 2008
- 4 Auto Repair Mechanics on Staff
- 94 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Tire Sales/Repair
- Transmission Repair
- Vehicle Detailing
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Rental Car
- Se Habla Espanol
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
Keep up the good work!
Great experience. A little pricey.
All staff very friendly and worked together. The owner was one of the drivers who gives rides when clients need a place to go after dropping off the car or to pick up client's car.
Wouldn't take my Mbz's anywhere else.
Superb as I have come to anticipate nothing less from this shop and its employees.
Super friendly and honest people.
Excellent as always.
Good experience as usual. Repeat repair because of a faulty part which was replaced at NO cost (under warranty).
10k service performed. Dirty air filter not changed. Recorded as dirty but left undone.
I appreciate their professionalism and thoughtfulness.
Sales people were friendly, efficient and very professional. Thank you.
Not only are they always fair and explain if something extra needs to be done they pick my car up and deliver it back to my office, saving me so much down time. They are a major reason I don't buy a new car. I don't like dealerships!
Appreciated the shuttle service.
Service is excellent and my car is ready when promised, this being my second time for repairs. Can only praise and recommend Marlow Mercedes.
This is my wife's car and she is very happy with the work performed. They have a very professional feel at this company.
It was great as always only thing next time please give me pricing on the stuff recommend that is not mandatory for that day.
Nathan did a great job with keeping me in the loop about my car.
Service associate didn't know a lot about cars, somewhat concerned but the Technicians are top notch so not too worried, just annoyed. We will return to other work.
Excellent place for car services.
Excellent and attentive. I appreciate that I can bring in my car anytime to top off the oil or check my tires. Excellent service - excellent staff! Marlow Mercedes - Werks is #1!
Nathan is such an asset to the company. He is always professional, friendly and honest.
Very knowledgeable and professional attitude during my recent visit. Voiced my concerns on my vehicle and got a straight answer, no go arounds.
Excellent customer service, would highly recommend to any Mercedes Benz owner.
I have total confidence in Marlowe's and they never disappoint.
Very customer friendly and helpful in explaining everything listed and suggested. I will be back.
Have only taken the car here two times. very satisfied so far. Had expected some monetary savings over the dealer, but that is not the case
Awesome people and customer service is great...
I found Marlow's to be exceptionally professional in their handling of my car. I brought it in for an intermittent problem, and they were unable to recreate the problem (not their fault - you can only diagnose what you observe and the car chose to not cooperate). After having spent a significant amount of time on it and the problem not presenting itself I took it home. When it began acting up again, they took it back and did not charge me for the follow-up, saying that they felt bad that they were unable to find the problem. Despite the car still only wanting to act upon me and me still gathering information, my experience with Marlow's was a very good one. They could easily have proffered a false diagnosis to get me to pay for work, but they didn't. I wish my car were working, but I'm confident that we will figure the issue out and they will help me resolve it. This is the epitome of a business that has customer interests in mind.
Service is fast and reliable and the people that work there are amazing!
Always good to be in their with the boys.
Minor repairs in last visit which went well.
So far all good!
Job well done!
Best automobile customer service experience!
I've been taking my cars to Marlowe for years and I've had outstanding service!
I will certainly return when more service is needed. Great place!
I was very happy with the service, the workers, and the cost. I intend to bring my '02 MB CLK55-AMG to this shop in the future. Exceptional shop! (I am a former motorcycle repair shop owner and I understand the business and its challenges.)
Excellent Service that I always come to expect based upon years of experience with this shop.
My experience was excellent. Many thanks to Carey for taking such good care of me and my car!
Vehicle was ready 1 day early! Always appreciate honest work. Thank you!
They took my car in even though they were already booked and I appreciate that.
I would not take my car to any other shop. Charlie and the entire group are the best.
Excellent and I will recommend to anyone who is looking for a great place to fix your Mercedes!
There was a minor issue with a connection that showed up the day after picking up the vehicle. The shop took care of identifying and correcting the issue immediately. THANK YOU.
Great explanation of work on a non normal problem.
Always a good experience with friendly & helpful staff!
This is the best car repair shop I've ever had. They are knowledgeable, competent, timely, treat customers with respect, and I get great value for my money. They are unbelievable!
Marlow Mercedes should be considered the best Mercedes Shop within Monterey County.
Always friendly,helpful and genuine.
Good as always.
The Benz A Team comes to mind!
Everyone is always great! I feel comfortable, as a woman, that my lack of knowledge regarding the inner workings of cars will not be taken advantage of here by doing unnecessary repairs.
My experience at Marlow's was a good one. In fact, I'm planning to have additional work done to my car, in the near future.
Another great experience with Cary and Nathan. Very professional and easy to work with!
Flawless, professional service.
Went in for service. All was done well and on time.
Always fun to visit at the shop!
Top notch service across the board!
Always courteous and friendly.
Very professional and friendly.
Staff and Charlie, the owner, are always friendly and respectful. I have been going to them for years and I find Mercedes-Werks to be of the highest integrity.
The shop is delightful experience!
They are great!
Great customer service!
The service and work at Marlow is always tops. I highly recommend this shop for any Mercedes work.
Very professional experience!
Charlie, Cary, Nathan and the entire team at Marlows Mercedes-Werks are top notch in all aspects of their craft from the front office to the expert technicians. The entire staff are friendly in a genuine manner. I refer my friends to Marlows because of the manner which I have been treated since 2011. I chose to get services at Marlows because of the outstanding manner which Cary had provided for me in his previous position with another firm. I believe in all aspects of life that relationships are critical to any success. I expect that Marlows will continue to grow and be more successful as they have firm positive relationships with their customer base.
Could not be better.
Great service, ahead of schedule!
All work was done well!
They unfailingly do an excellent job. I would not hesitate to recommend them, and I have! They have taken care of our cars for years and done an outstanding job every time. Thanks to Charlie, Cary, Nathan and the crew for taking good care of us!
Excellent shop. We have been going to it for a few years now. We have 3 Mercedes thus far.
Always a great experience!
Great service and an honest group of wonderful people.
Thank you for your great service. We appreciate your professional attitude and fairness to our needs. Happy 2017!
I feel in the best of hands at Marlowe - just the kind of shop needed when you drive an older Mercedes!
The staff is always very professional in dealing with my car problems in a timely manner and keeping me informed.
Nathan is always professional, friendly and gracious.
The perfect shop to take your Mercedes Benz for repair, i.e., quality technicians, fair price, and a comfortable experience.
Great experience and all of the staff were kind and professional. I will be back!
Needed a headlight bulb. Installed in 10 min!
Great Job, dropped on Sunday night and pick up after hours the following business day.
Really good people at this shop in all areas of service.
Wasn't finished on time but wasn't an issue at all!
Car died. They took care of it for me really quickly!
Same excellent service as expected.
I was very satisfied everything was handled promptly and efficiently.
Was not advised of additional work that was noted on the work sheet.
The work was done quickly and the car again is running well.
I never have to wait, get clear details about what need to be done and staff is courteous.
Very Professional People working there. Fast and excellent quality to every job that I have had them do for me. David Christianson CEO Freelance Gilding Inc.
Marlo's worked diligently to try to fix my wife's car, but since my wife's car is really two cars we have to take it to a Chrysler dealership to make the repair.
Outstanding in every way. Extraordinary customer service and professional workmanship.
I trust Marlow Mercedes Werks to take care of me and my car.
Since my very first visit to Marlowe Mercedes-Werks, everything has been first rate. The workmanship and the personal feeling of the customer service have been outstanding.
Both Nathan and Cary are very easy to work with and handled my repair thoroughly and efficiently.
As always, it's perfect!!! Cary and the gang take such good care of me. I trust you guys.
Service was excellent, Cary and the team are great!!!
Always tell you is wrong, what needs to be done, and how much it will cost and they are right on.
Found lower cost than delete for quality service and helped me avoid "recommended" service up selling by the dealer. Done on time and at the estimate. Overall major savings.
Extremely friendly and very efficient. Handled my service faster than expected.
Very pleasant shop experience. Great communication and knowledge of the product.
Helpful, courteous - treated like valued customers.
It was a good experience, good advice ant straight to the point.
I have used Maslow for four years and have the best service I have ever experienced anywhere (and I am NOT young). They are top-notch! I trust them explicitly.
I was very pleased with the service I received.
Very good services.
Timely and very good service.
Always a great experience.
They are very thorough and I always come away feeling like I couldn't have chosen a better shop to look after me and my car.
Very knowledgeable staff. Work was done well.
Very pleased with my service.
Knowledgeable, experienced, professional, reliable staff. Have used Marlowe Mercedes for both of our Mercedes-Benz cars for many years and always completely satisfied.
Always excellent service.
Always treated with the very highest respect and customer service is always above and beyond.
Great service. Very friendly and knowledgeable!
Good people, highly skilled.
Everything went well!
Work was done correctly and on time.
Expensive and tried to sell most expensive form of repair
Safety issues identified: tire alignment and new battery. Over and above normal maintenance. Many thanks.
Marlow Mercedes Werks is a great quality shop and the only place that I trust my car to get work on. Carrie is amazing and helps to make my experience a pleasure every time. He has been assisting my family for years with normal maintenance or any issues we have with our vehicles. Mercedes Werks is extremely fair with prices and always take the time to explain exactly what they are doing and why they are doing so. I have never felt more comfortable with a mechanics shop and would highly recommend them to anyone who is looking for a high quality and trustworthy shop to take their vehicle too.
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