Marlow Mercedes-Werks

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684 Ponderosa Ave
Seaside, CA 93955 USA
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OPEN NOW
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8:00am to 5:00pm
OPEN NOW
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
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8:00am to 5:00pm
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Closed
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8:00am to 5:00pm
Su
Closed
Call now:
(831) 508-3622
37 Verified Reviews

Auto Repair Experience

  • Charlie Marlow, Manager
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 94 Years of Car Repair Experience
RepairPal Scorecard

Marlow Mercedes-Werks has been serving the community of Seaside and the surrounding area since 2008. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "excellent”, “welcoming”, “professional”, “knowledgeable” and "friendly". This shop features a team of experienced, dealer trained technicians. They specialize in Mercedes-Benz and Smart cars. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, Rental car, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Charlie Marlow, Manager
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 94 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • ASCCA
  • Bosch Service Network

Message from the Shop

Not only can we provide knowledgeable and quality service, but also, we want to provide Mercedes service on a more personalized level. We enjoy getting to know our customers and their cars, and want our customers to know us and feel comfortable leaving their cars in our care.

Makes We Serve

  • Mercedes-Benz
  • Smart
Reviews

Overall Rating

37 Verified Reviews
by - Verified Customer November 08, 2016

The work was done quickly and the car again is running well.

by - Verified Customer November 03, 2016

I never have to wait, get clear details about what need to be done and staff is courteous.

by - Verified Customer November 03, 2016

Very Professional People working there. Fast and excellent quality to every job that I have had them do for me. David Christianson CEO Freelance Gilding Inc.

by - Verified Customer November 02, 2016

Marlo's worked diligently to try to fix my wife's car, but since my wife's car is really two cars we have to take it to a Chrysler dealership to make the repair.

by - Verified Customer November 01, 2016

Outstanding in every way. Extraordinary customer service and professional workmanship.

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by - Verified Customer October 28, 2016

I trust Marlow Mercedes Werks to take care of me and my car.

by - Verified Customer October 27, 2016

Since my very first visit to Marlowe Mercedes-Werks, everything has been first rate. The workmanship and the personal feeling of the customer service have been outstanding.

by - Verified Customer October 25, 2016

Both Nathan and Cary are very easy to work with and handled my repair thoroughly and efficiently.

by - Verified Customer October 20, 2016

As always, it's perfect!!! Cary and the gang take such good care of me. I trust you guys.

by - Verified Customer October 19, 2016

Service was excellent, Cary and the team are great!!!

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by - Verified Customer October 18, 2016

Always tell you is wrong, what needs to be done, and how much it will cost and they are right on.

by - Verified Customer October 18, 2016

Found lower cost than delete for quality service and helped me avoid "recommended" service up selling by the dealer. Done on time and at the estimate. Overall major savings.

by - Verified Customer October 13, 2016

Extremely friendly and very efficient. Handled my service faster than expected.

by - Verified Customer October 13, 2016

Very pleasant shop experience. Great communication and knowledge of the product.

by - Verified Customer October 13, 2016

Helpful, courteous - treated like valued customers.

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by - Verified Customer October 12, 2016

It was a good experience, good advice ant straight to the point.

by - Verified Customer October 12, 2016

I have used Maslow for four years and have the best service I have ever experienced anywhere (and I am NOT young). They are top-notch! I trust them explicitly.

by - Verified Customer October 07, 2016

I was very pleased with the service I received.

by - Verified Customer October 05, 2016

Very good services.

by - Verified Customer September 30, 2016

Timely and very good service.

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by - Verified Customer September 30, 2016

Always a great experience.

by - Verified Customer September 26, 2016

They are very thorough and I always come away feeling like I couldn't have chosen a better shop to look after me and my car.

by - Verified Customer September 22, 2016

Very knowledgeable staff. Work was done well.

by - Verified Customer September 14, 2016

Very pleased with my service.

by - Verified Customer September 13, 2016

Great!

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by September 12, 2016

Knowledgeable, experienced, professional, reliable staff. Have used Marlowe Mercedes for both of our Mercedes-Benz cars for many years and always completely satisfied.

by - Verified Customer September 08, 2016

Always excellent service.

by - Verified Customer September 06, 2016

Always treated with the very highest respect and customer service is always above and beyond.

by - Verified Customer August 24, 2016

Great service. Very friendly and knowledgeable!

by - Verified Customer August 16, 2016

Good people, highly skilled.

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by - Verified Customer August 15, 2016

Everything went well!

by - Verified Customer August 12, 2016

Work was done correctly and on time.

by - Verified Customer August 11, 2016

Ok

by August 10, 2016

Excellent!!

by - Verified Customer August 01, 2016

Expensive and tried to sell most expensive form of repair

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by - Verified Customer July 28, 2016

Safety issues identified: tire alignment and new battery. Over and above normal maintenance. Many thanks.

by - Verified Customer July 18, 2016

Marlow Mercedes Werks is a great quality shop and the only place that I trust my car to get work on. Carrie is amazing and helps to make my experience a pleasure every time. He has been assisting my family for years with normal maintenance or any issues we have with our vehicles. Mercedes Werks is extremely fair with prices and always take the time to explain exactly what they are doing and why they are doing so. I have never felt more comfortable with a mechanics shop and would highly recommend them to anyone who is looking for a high quality and trustworthy shop to take their vehicle too.

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