Mark's Independent Service

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marksvolvo@sbcglobal.net
10121 Canoga Ave
Chatsworth, CA 91311 USA
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07:30
17:00
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07:30
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07:30
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http://purl.org/goodrelations/v1#Wednesday
07:30
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http://purl.org/goodrelations/v1#Thursday
07:30
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OPEN NOW
F
7:30am to 5:00pm
OPEN NOW
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
S
Closed
W
7:30am to 5:00pm
Su
Closed
Th
7:30am to 5:00pm
Call now:
(818) 293-0329
20 Verified Reviews

Auto Repair Experience

  • Mark Goldsmith, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 42 Years of Car Repair Experience
RepairPal Scorecard

Mark's Independent Service has been serving Chatsworth and the surrounding area since 1989. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “knowledgeable”, “courteous”, “trustworthy”, and “professional”. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Mark Goldsmith, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 42 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASCCA
  • Bosch Service Network
  • iATN

Message from the Shop

For 20 years Marks Independent Service has been serving the communities of Chatsworth Northridge, Canoga Park, Reseda, Winnetka, Porter Ranch, Simi valley and beyond. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We specialize in Volvo's. Toyota's, and Lexus'. This makes us uniquely qualified to offer a genuine alternative to the dealerships. Our customers love our small, more personal atmosphere. You can speak with the technician that specifically worked on your vehicle and discuss your options. You can even watch the work being completed!

Makes We Serve

  • Acura
  • Honda
  • Lexus
  • Nissan
  • Scion
  • Subaru
  • Toyota
  • Volvo
Reviews

Overall Rating

20 Verified Reviews
by - Verified Customer July 07, 2016

I've been using Marks for over 10-years now and have always had excellent service. My last service was a replacement part that they were able to install much sooner than my scheduled appointment to help me during a family emergency! They are awesome!!

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Ray, it's always a pleasure to service the S80 and we're glad to know that we were able to assist you in making it to your destination safely during your family emergency. We look forward to future services with you!

by - Verified Customer July 07, 2016

Unfortunately, the person who worked on my car installing a new fuel pump did not tighten it up and lots of oil leaked out

by - Verified Customer July 01, 2016

For my first time, it was great.

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Ken, thank you so much for your review. As we all know there are many options out there for vehicle repair and we're glad that you allowed us the opportunity to service your vehicle. We look forward to seeing you in the future!

by - Verified Customer June 30, 2016

We have used Mark's for decades and would not dream of taking our cars to any other shop.

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Kathy, we strive to make car repairs as easy as possible for our customers and we can't thank you enough for your continued loyalty! We know there are many choices out there and some that are more convenient for you so thank you for choosing us and giving us the opportunity to service the XC90!

by - Verified Customer June 30, 2016

Very thorough check...... Good

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Avalia, thank you so much for the great review! It was a pleasure service the vehicle even though we didn't have a great outcome for the engine. We look forward to future services with you!

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by - Verified Customer June 27, 2016

Service was excellent. Everyone was friendly and professional.

by - Verified Customer June 21, 2016

Marc is very trustworthy and fairly priced.

by - Verified Customer June 10, 2016

Amazingly clean and well-maintained facility. Accurate, efficient, they diagnosed the problem and fixed it.

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Michael, thank you for your keen eye to detail and allowing us to assist you with your needed repairs. We strive to make the experience as beneficial and painless for you as possible. Thank you for giving us a chance and we look forward to doing repeat business with you!

by - Verified Customer May 18, 2016

Excellent service. Friendly reps.

by - Verified Customer May 13, 2016

Friendly, knowledgeable, reliable, excellent customer service, timely service

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by - Verified Customer May 13, 2016

They are honest and upfront without trying to gouge you.

by - Verified Customer May 11, 2016

I've been going to Mark for years and love the honesty that they have over there. They are very friendly as well.

by - Verified Customer May 11, 2016

Quality workmanship, clear communication

by May 11, 2016

They did a good job on the requested service

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

We know repairs can be scary and there are so many shop options out there so we'd like to thank you for stopping by to give us a shot! We look forward to servicing your vehicle in the future!

by - Verified Customer April 18, 2016

The prices are a bit high

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by - Verified Customer April 15, 2016

Service is excellent and they are very personable and professional. They give good advice and are fair priced

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Tricia, we strive to help you make the best decision for you and for your vehicle and we're happy to know we achieved our goal! We don't want you to feel like you're at just another repair facility but at a place where you feel most comfortable. We look forward to the next service with you!

by - Verified Customer April 04, 2016

Mark's has been servicing both of our Volvos for about four years and we wouldn't think of going anywhere else.

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Steve, we strive to make car repairs as easy as possible for our customers and we can't thank you enough for your continued loyalty! We know there are many choices out there and some that are more convenient for you so thank you for choosing us and giving us the opportunity to service the volvos!

by - Verified Customer March 31, 2016

Consistently the best customer service and knowledgeable service techs that go above & beyond to satisfy a customer.

Reply from Mark's Independent Service – by MARKSVOLVO August 04, 2016

Theresa, thank you for the kind words! We strive to help you make the best decision for you and for your vehicle and we're happy to know we achieved our goal! We look forward to the next service with you!

by - Verified Customer March 28, 2016

We were a bit taken back to learn that it would cost $500 for the change of spark plugs and one coil.

Reply from Mark's Independent Service – by MARKSVOLVO August 03, 2016

Ron, I'm sorry that you feel our spark plug replacement cost was a little high. We back all of our repairs with a 2 year 24,000 mile parts and labor replacement warranty and used only OEM parts to ensure your vehicle was running in tip top shape for you and for your wife. We do appreciate doing business with you and look forward to future services with the both of you.

by January 20, 2016

Courteous service

Reply from Mark's Independent Service – by MARKSVOLVO August 03, 2016

Thank you for the kind words! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair.

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