Markert Motor Works
Hours of Operation
|Mon - Fri:||8:00am to 5:00pm|
Message from the Shop
BWW specialty repair shop, custom fabrication, engine swaps.
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Oil Change & Lube|
|Scheduled Maintenance||Service & Repair||Timing Belts|
|Extended/Evening Hours||Free Inspection||Parts/Accessories||Wireless Internet|
Customer Reviews (6 reviews)6 Sort by: Helpful |
I have had my car into Markert a couple of times and must say that they ALWAYS pursue excellence and place the customer's satisfaction (actually customer's delight) at the highest priority. One of the jobs was an install of a reverse camera. Due to some anomalies in my year, there was a significant amount of additional man-hours required to get it working properly. They spent hours troubleshooting and kept me updated regularly and got it working. They are very knowledgeable and very reasonable in their pricing. Thanks to Dave and Rob at Markert for their hard and talented work!!!!
They saved my car today!!! Got me in and out in no time!! Very good customer service!! If you can't figure out what is wrong with your BMW. Just give it to Dave and his crew. He'll get you back on the road in no time. As long as I own a BMW, Markert Motor Works will be fixing what ever problems I have on my car!!
On April 4, 2013 I paid $1,379.64 to Markert Motor Works(MMW) to fix a cylinder misfire issue I was having with my 2000 BMW 323ci. MMW told me that they were going to open up my intake manifold and change the seals to and this would fix the misfire Prior to me paying this auto shop for the work they guaranteed me that the work they were going to do would fix the issue. Only 1 week after I paid them for the work my check engine light came back on along with the initial misfiring issue. It has been almost 4 months since I handed MMW over my $1,379.64 and the problem has only got worse to the point that I can no long drive the vehicle. I've gone back to the shop several times to give them the opportunity to fix this problem although nothing has been resolved. After 3 months of waiting and dealing with this problem I told them that I thought I've been fair enough and giving them plenty of opportunities to fix the car and at this point I just want my money back. MMW response was that they are a small shop and couldn't afford to give me a refund... A few weeks ago MMW informed me that they found out that issue is my cars ECU. MMW told me that they would provide me with a used ECU at no cost to resolve the problem. Then today I received a phone call from them and they said they could give me the ECU and it would resolve my cars issue but they have to charge me an additional $600 for it,I kindly explained to them that I have no more money to give and they told me that if i want they problem fix I'm going to have to save up! I think its an understatement to say I've been dealt the short end of stick in dealing with these people. My car has been shutting off on me while I'm driving down the road with my 5 and 3 year old son in the back seat, its put my family and I in danger. I can't make it to work so I can provide for my family. I've tried over and over again to resolve this problem and all Markert Motor Works has told me is if I don't want to pay their additional $600 "take your problem somewhere else"