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Maple Grove BP

13379 Bass Lake Rd, Maple Grove, MN 55311 Map & directions

Call Now: (763) 710-2392

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About Maple Grove BP

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
93
Tools & Equipment (?)
89
Customer Service (?)
95
Customer Conveniences (?)
15 months / 15,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Maple Grove BP is a full service automotive repair facility that was established in 2012. This location features a staff of professional technicians who take the time to attend the ongoing training that is needed to help ensure they are up to the task of servicing and repairing your modern vehicle. This training, coupled with the right tools and computer diagnostic equipment make this RepairPal Certified shop capable of a wide range of repairs. These repairs range from tires and wheel alignment, to simple check engine light repairs, to minor and major mechanical repairs, to your scheduled maintenance needs. This work is backed by a 15-month / 15,000-mile warranty for your peace of mind. Local shuttle service, rental cars, loaner vehicles, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Gas/Diesel Heated Waiting Room Loaner Car Open Saturday
Open Weekends Rental Car Service Guarantee Shopping Nearby
Shuttle Store Towing Warranty Accepted
Wireless Internet

Customer Reviews 25 verified reviews

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Maple Grove BP
Verified Customer
December 30, 2013

Pricing is a little high but good quick service.

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Maple Grove BP
Verified Customer
December 27, 2013

Good service.

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Maple Grove BP
Verified Customer
December 23, 2013

At this BP station the service is the best!!

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Maple Grove BP
Verified Customer
December 20, 2013

Prompt and excellent service.

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Maple Grove BP
Verified Customer
December 19, 2013

Good customer service.

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Maple Grove BP
Verified Customer
December 17, 2013

Good customer service.

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Maple Grove BP
Verified Customer
December 16, 2013

Good service, good value, prompt and courteous.

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Maple Grove BP
Verified Customer
December 09, 2013

They generally do a good job, very personable but have had a few issues

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Maple Grove BP
Verified Customer
December 07, 2013

Great experience. Treated like an important customer. Appointment scheduled and BP started right on time.

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Maple Grove BP
Verified Customer
December 03, 2013

Very pleased with the thoroughness and detail following the technician was. Not to mention getting in and out as promised.

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Maple Grove BP
Verified Customer
November 29, 2013

Friendly, great service, performed in a timely manner.

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Maple Grove BP
Verified Customer
November 29, 2013

It seems like they do a good job and don't try to get you to do a lot of stuff that you don't need to do.

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Maple Grove BP
Verified Customer
November 27, 2013

Quick service, informative staff.

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Maple Grove BP
Verified Customer
November 26, 2013

Great service.

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Maple Grove BP
Verified Customer
November 25, 2013

They seem to do good work, and quickly. My time is valuable, and I enjoy doing business with them.

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Maple Grove BP
Verified Customer
November 19, 2013

I have been using MG BP for several years, as has my family, and we have never had a negative experience.

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Maple Grove BP
Verified Customer
November 18, 2013

Wait time was more than what was told. They tried to sell me on everything.

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Maple Grove BP
Verified Customer
November 15, 2013

Friendly staff and they seemed knowledgeable.

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Maple Grove BP
Verified Customer
November 13, 2013

Friendly staff. Competitive prices. Silver same price as regular. Also, love the double coupon on Tuesday and free car wash on Wednesday.

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Maple Grove BP
Verified Customer
November 12, 2013

Quote for repairs was much higher than others.

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Maple Grove BP
Verified Customer
November 07, 2013

They do a good job at a fair price. Over the years I have had a lot of work done at Maple Grove BP. The work is always done correctly and in a timely manner. In other words, the work is done right the first time so I never have to take the car back for the same problem.

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Maple Grove BP
Verified Customer
November 04, 2013

On the last oil change, the tech spilled oil over the motor and under filled the crank case. When I brought it back for correction, he wanted to deny and then make excuses as to what happened.

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Maple Grove BP
Verified Customer
November 04, 2013

Oil change job was well done.

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Maple Grove BP
Verified Customer
November 02, 2013

Good service and friendly.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 9:00pm
Sat:8:00am to 5:00pm
Sun:9:00am to 4:00pm
Call Now:

(763) 710-2392

Auto Repair Experience

  1. Jay Scott, Manager
  2. Established 2012
  3. 2 Auto Repair Mechanics on Staff
  4. 25 Years of Car Repair Experience