This shop really hits a home run when it comes to their technical ability. Their technicians on average have 24 years of experience and are all ASE certified, with three of them having achieved ASE Master Technician status. Our assessment showed a solid assortment of scan tools and other diagnostic equipment necessary to perform all of the functions we would expect of a high quality repair shop. Malless has much of what we expect from a certified shop. They take a lot of pride in providing a clean and easily accessible facility for their customers. In addition, they offer a shuttle service and have an after-hours drop off for your convenience.
Malless Auto Service
Indianapolis, IN 46268 USA
Auto Repair Experience
- Don Malless, Owner
- Established 1992
- 4 Auto Repair Mechanics on Staff
- 4 ASE Certified Auto Technicians
- 96 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- AAA Member Discount
- Early Bird Dropoff
- Heated Waiting Room
- Service Guarantee
Makes We Serve
- Land Rover
Great alternative to expensive dealer maintenance.
I had previously taken my car to a local auto repair shop, with no resolution. Malless Auto Service took care of my issue. I'm very pleased!
Customer service was awesome, repair turnaround was even better. This shop has become my go to shop for all my mechanical repair work.
As is usually the case, Malless did a great job of getting the repairs done right.
Repairs and service are completed as discussed
Everyone was friendly and knowledgeable. The prices were reasonable too!
Great service, was able to drop off my vehicle and get a ride to work. Notified of all services performed and completed in a timely fashion.
Easy and convenient.
Honest, qualified, and timely.
Acura wanted $1,550 for the $650 I paid here. They took my car next day after my call and it was finished by 1pm.
They got me in next day before vacation and did everything I needed done.
Very easy process. Tell Mark what the issue is, drop the car off, pick the car up in perfect working order.
I have been taking my vehicles to Malless for nearly 15 years and I've had a great experience each time. The people are friendly and professional.
Everyone I worked with was professional and friendly. Work seems to have been done correctly. No problems so far. Cost was only slightly under estimate from a dealer facility.
We dropped off our car over the weekend due to a leak. Even with not having an appointment, they fixed our car on Monday.
My daughter's car began having problems while she was driving on 465 about 45 minutes from home. I drove to her and checked her car and the engine light came on. I went online to look for nearby service and Malless had a good rating and was close by. I had to leave the car in their lot over the weekend. They called early Monday, and had the vehicle fixed by Monday afternoon and I was expecting a much higher charge for the repair. I was extremely happy
Good service, fair prices
Quick, friendly and knowledgeable
As always, professional service at a fair price
Great service, as always
I had routine maintenance performed on my vehicle. The employees at Malless are very professional & helpful, and the facility is very clean. I appreciate the more personal level of service a smaller shop provides.
The battery installation is OK.
Great service, reasonable price and knowledgeable.
Very efficient and cost effective. Also timely
I'm a new customer by referral. They were honest, thorough and helped prioritize repairs. Work was done quickly. I'm a new fan!
Malless Auto was timely, professional, and thorough. Very happy with the service!
Quick diagnosis and repair
The shop replaced the burned-out bulb I noticed and also found a couple more I had not noticed. They also noticed that the van needed a little more antifreeze in the overflow tank.
Malless Auto was timely, professional, and thorough. Very happy with the service!
They are honest and fair.
These guys are great. Very knowledgeable and fast!
Good service as always
Great guys to deal with and they do what they say. Every time I have been in they have always stuck to their quote.
Always the best
Competitive pricing and service.
They keep me informed of diagnostics and price quotes in a timely fashion. Staff is friendly, courteous, and knowledgeable.
Great place to take your car. Knowledgeable and informative.
If anything is high there it would be there hourly rate.
Great customer service, personable and honest.
Repairs done as estimated. Friendly, knowledgeable staff.
Fast and affordable.
It's extremely hard to find an honest car repair shop. Fairway is extremely honest in my experience.
I have used this shop for a number of years, and have always found the staff to be competent and courteous, accurate and timely.
They do good work.
The mechanics checked out the vehicle and called us with the problem and gave us a price. Everything was done in a timely manner. The vehicle was fixed and has been running great since.
Excellent service, good prices.
They provided outstanding customer service and are very good at communicating the problems of the car.
I have a good history there.
Good service and reasonable prices
Good reliable service. On time always and will not do service until they tell you why it is needed.
We have been customers for over 20 years and these guys are amazing and do awesome work and keep our cars running their best.
Trustworthy guys and excellent service.
Feel like I'm getting the best service for my money.
Good work but a bit too expensive.
We have taken our vehicles here for years. We have confidence in fairness, pricing and quality of work.
Professional, courteous, good communication and thus far very satisfied with the work.
They are mostly good but I have had problems after oil changes with leaking. Last visit they did not tighten my drain cap.
Honest & Fair Pricing.
This shop consistently provides good service and good repairs. Honest and professional.
I feel as if they are trustworthy in the advice/recommendations that they provide.
Excellent service, knowledgeable repairmen, and willingness to give you the extra information about your vehicles trouble spots and necessary information to keep it in good working order.
Good service, repairs exceptional, good customer service.
When they do the job, you don't have to do it again. In other words they do great work.
They were thorough, professional, told me the problem and cost before they started the work.
Good service at reasonable price and 2 year guarantee.
Great service, a little pricey, but they have always provided excellent service for my vehicles. You get what you pay for.
Fast and reliable service.
They were friendly, informative, and efficient in the repair.
They are proactive and make sure you are aware of any problems they see. Also, when they make a repair it is done right and for the price they quote you.
They are friendly and explain everything to you.
Great customer service. They are knowledgeable and explain the work that needs to be done. They are honest in their dealings. Skilled in any area of automotive service needed. I trust Malless with my vehicles.
They always do a good job. They have taken good care of my cars for many years.
The technicians are Malless are knowledgeable and always offer helpful explanations of the service required. I feel like I am getting my money's worth.
Fast, friendly, accurate.
They fixed my car and accommodated me in getting to and from work.
They are very courteous and friendly. Some of the prices are high. They were clean and professional.
Over the last three years, ever since we found them, we haven't wanted to go to anyone else. They are very honest and fair.
Malless is very consistent. They do an excellent job and they are extremely courteous.
I felt like the labor charges we a little much. The labor charge was more than half of the price of the repair.
They are good at what they do. I will continue to take my car there for any repair. The price is cheap. They are honest.
I've used them for six years and I would not let anyone else touch my car.
I checked on their service on Angie's List and most of the reports were "A." I tried them and they did a very good job. My son has a Ford. He took it to the dealer and the price they wanted for the repairs were astronomical. When he took it to Malless it was about half the price as the dealership for the repair. They were honest and reasonable on their repairs.
They have fair prices and were able to get the work done quickly and on their schedule.
Whoever answers the phone can sometimes be impatient. They explain things too quickly and seem to become frustrated when you ask questions.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service