Malless Auto Service

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MALLESSAUTO@LIVE.COM
4525 W 71st St
Indianapolis, IN 46268 USA
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18:00
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CLOSED
CLOSED
T
7:00am to 6:00pm
S
Closed
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
Call now:
(317) 608-5183
85 Verified Reviews

Auto Repair Experience

  • Don Malless, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 96 Years of Car Repair Experience
RepairPal Scorecard

This shop really hits a home run when it comes to their technical ability. Their technicians on average have 24 years of experience and are all ASE certified, with three of them having achieved ASE Master Technician status. Our assessment showed a solid assortment of scan tools and other diagnostic equipment necessary to perform all of the functions we would expect of a high quality repair shop. Malless has much of what we expect from a certified shop. They take a lot of pride in providing a clean and easily accessible facility for their customers. In addition, they offer a shuttle service and have an after-hours drop off for your convenience.

Details

Auto Repair Experience

  • Don Malless, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 96 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle

Affiliations

  • iATN

Message from the Shop

Malless Automotive is a family owned, state of the art, independent auto repair facility. While we are large enough to handle all your repair needs, we are still small enough to value you and your business. Malless Automotive has been serving the residents and businesses of Pike Township for the past 17 years.
By investing in continuous technical training, the latest diagnostic equipment, and the most complete information systems; we have positioned ourselves to be the premier automotive repair facility in the area. All of our auto technicians are ASE Certified and two are Master Certified. This expertise allows us to accurately diagnose and repair your vehicles the first time.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

85 Verified Reviews
by - Verified Customer November 18, 2016

Great alternative to expensive dealer maintenance.

by - Verified Customer November 18, 2016

I had previously taken my car to a local auto repair shop, with no resolution. Malless Auto Service took care of my issue. I'm very pleased!

by - Verified Customer November 18, 2016

Customer service was awesome, repair turnaround was even better. This shop has become my go to shop for all my mechanical repair work.

by - Verified Customer October 10, 2016

As is usually the case, Malless did a great job of getting the repairs done right.

by - Verified Customer October 07, 2016

Repairs and service are completed as discussed

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by October 07, 2016

Overpriced

by - Verified Customer October 04, 2016

Everyone was friendly and knowledgeable. The prices were reasonable too!

by - Verified Customer September 30, 2016

Great service, was able to drop off my vehicle and get a ride to work. Notified of all services performed and completed in a timely fashion.

by - Verified Customer September 29, 2016

Easy and convenient.

by - Verified Customer September 29, 2016

Honest, qualified, and timely.

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by - Verified Customer September 29, 2016

Acura wanted $1,550 for the $650 I paid here. They took my car next day after my call and it was finished by 1pm.

by - Verified Customer September 29, 2016

They got me in next day before vacation and did everything I needed done.

by - Verified Customer September 27, 2016

Very easy process. Tell Mark what the issue is, drop the car off, pick the car up in perfect working order.

by - Verified Customer September 26, 2016

I have been taking my vehicles to Malless for nearly 15 years and I've had a great experience each time. The people are friendly and professional.

by - Verified Customer September 22, 2016

Everyone I worked with was professional and friendly. Work seems to have been done correctly. No problems so far. Cost was only slightly under estimate from a dealer facility.

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by - Verified Customer September 19, 2016

We dropped off our car over the weekend due to a leak. Even with not having an appointment, they fixed our car on Monday.

by - Verified Customer September 19, 2016

My daughter's car began having problems while she was driving on 465 about 45 minutes from home. I drove to her and checked her car and the engine light came on. I went online to look for nearby service and Malless had a good rating and was close by. I had to leave the car in their lot over the weekend. They called early Monday, and had the vehicle fixed by Monday afternoon and I was expecting a much higher charge for the repair. I was extremely happy

by September 14, 2016

Positive

by - Verified Customer August 26, 2016

Good service, fair prices

by - Verified Customer August 24, 2016

Quick, friendly and knowledgeable

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by - Verified Customer August 22, 2016

As always, professional service at a fair price

by - Verified Customer August 19, 2016

Great service, as always

by - Verified Customer August 12, 2016

I had routine maintenance performed on my vehicle. The employees at Malless are very professional & helpful, and the facility is very clean. I appreciate the more personal level of service a smaller shop provides.

by - Verified Customer August 08, 2016

The battery installation is OK.

by - Verified Customer August 05, 2016

Great service, reasonable price and knowledgeable.

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by - Verified Customer August 03, 2016

Very efficient and cost effective. Also timely

by - Verified Customer July 29, 2016

I'm a new customer by referral. They were honest, thorough and helped prioritize repairs. Work was done quickly. I'm a new fan!

by - Verified Customer July 20, 2016

Malless Auto was timely, professional, and thorough. Very happy with the service!

by - Verified Customer July 20, 2016

Quick diagnosis and repair

by - Verified Customer July 18, 2016

The shop replaced the burned-out bulb I noticed and also found a couple more I had not noticed. They also noticed that the van needed a little more antifreeze in the overflow tank.

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by - Verified Customer July 15, 2016

Malless Auto was timely, professional, and thorough. Very happy with the service!

by - Verified Customer July 14, 2016

They are honest and fair.

by - Verified Customer July 12, 2016

Good service

by - Verified Customer July 11, 2016

These guys are great. Very knowledgeable and fast!

by - Verified Customer July 07, 2016

Good service as always

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by - Verified Customer July 05, 2016

Great guys to deal with and they do what they say. Every time I have been in they have always stuck to their quote.

by - Verified Customer June 28, 2016

Always the best

by - Verified Customer January 29, 2016

Competitive pricing and service.

by - Verified Customer January 29, 2016

They keep me informed of diagnostics and price quotes in a timely fashion. Staff is friendly, courteous, and knowledgeable.

by - Verified Customer January 29, 2016

Great place to take your car. Knowledgeable and informative.

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by - Verified Customer January 27, 2016

If anything is high there it would be there hourly rate.

by - Verified Customer January 25, 2016

Great customer service, personable and honest.

by - Verified Customer January 25, 2016

Repairs done as estimated. Friendly, knowledgeable staff.

by - Verified Customer January 22, 2016

Fast and affordable.

by - Verified Customer January 21, 2016

It's extremely hard to find an honest car repair shop. Fairway is extremely honest in my experience.

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by - Verified Customer January 20, 2016

I have used this shop for a number of years, and have always found the staff to be competent and courteous, accurate and timely.

by - Verified Customer January 18, 2016

They do good work.

by - Verified Customer January 14, 2016

The mechanics checked out the vehicle and called us with the problem and gave us a price. Everything was done in a timely manner. The vehicle was fixed and has been running great since.

by - Verified Customer January 12, 2016

Excellent service, good prices.

by - Verified Customer January 11, 2016

They provided outstanding customer service and are very good at communicating the problems of the car.

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by January 11, 2016

I have a good history there.

by - Verified Customer January 07, 2016

Good service and reasonable prices

by - Verified Customer January 06, 2016

Good reliable service. On time always and will not do service until they tell you why it is needed.

by - Verified Customer January 04, 2016

We have been customers for over 20 years and these guys are amazing and do awesome work and keep our cars running their best.

by - Verified Customer January 04, 2016

Trustworthy guys and excellent service.

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by - Verified Customer November 02, 2015

Feel like I'm getting the best service for my money.

by November 02, 2015

Good work but a bit too expensive.

by - Verified Customer October 30, 2015

We have taken our vehicles here for years. We have confidence in fairness, pricing and quality of work.

by - Verified Customer October 30, 2015

Professional, courteous, good communication and thus far very satisfied with the work.

by - Verified Customer October 29, 2015

They are mostly good but I have had problems after oil changes with leaking. Last visit they did not tighten my drain cap.

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by - Verified Customer October 27, 2015

Honest & Fair Pricing.

by - Verified Customer October 19, 2015

This shop consistently provides good service and good repairs. Honest and professional.

by - Verified Customer October 08, 2015

I feel as if they are trustworthy in the advice/recommendations that they provide.

by - Verified Customer September 14, 2015

Excellent service, knowledgeable repairmen, and willingness to give you the extra information about your vehicles trouble spots and necessary information to keep it in good working order.

by - Verified Customer September 10, 2015

Good service, repairs exceptional, good customer service.

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by - Verified Customer September 08, 2015

When they do the job, you don't have to do it again. In other words they do great work.

by - Verified Customer September 08, 2015

They were thorough, professional, told me the problem and cost before they started the work.

by - Verified Customer August 24, 2015

Good service at reasonable price and 2 year guarantee.

by - Verified Customer August 21, 2015

Great service, a little pricey, but they have always provided excellent service for my vehicles. You get what you pay for.

by - Verified Customer August 21, 2015

Fast and reliable service.

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by - Verified Customer August 20, 2015

They were friendly, informative, and efficient in the repair.

by - Verified Customer August 14, 2015

They are proactive and make sure you are aware of any problems they see. Also, when they make a repair it is done right and for the price they quote you.

by August 14, 2015

They are friendly and explain everything to you.

by - Verified Customer August 10, 2015

Great customer service. They are knowledgeable and explain the work that needs to be done. They are honest in their dealings. Skilled in any area of automotive service needed. I trust Malless with my vehicles.

by - Verified Customer August 10, 2015

They always do a good job. They have taken good care of my cars for many years.

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by - Verified Customer August 07, 2015

The technicians are Malless are knowledgeable and always offer helpful explanations of the service required. I feel like I am getting my money's worth.

by - Verified Customer August 07, 2015

Fast, friendly, accurate.

by - Verified Customer August 07, 2015

They fixed my car and accommodated me in getting to and from work.

by - Verified Customer August 07, 2015

Good service.

by - Verified Customer June 29, 2012

They are very courteous and friendly. Some of the prices are high. They were clean and professional.

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by - Verified Customer June 22, 2012

Over the last three years, ever since we found them, we haven't wanted to go to anyone else. They are very honest and fair.

by - Verified Customer June 21, 2012

Malless is very consistent. They do an excellent job and they are extremely courteous.

by - Verified Customer June 21, 2012

I felt like the labor charges we a little much. The labor charge was more than half of the price of the repair.

by - Verified Customer June 20, 2012

They are good at what they do. I will continue to take my car there for any repair. The price is cheap. They are honest.

by - Verified Customer June 19, 2012

I've used them for six years and I would not let anyone else touch my car.

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by - Verified Customer June 11, 2012

I checked on their service on Angie's List and most of the reports were "A." I tried them and they did a very good job. My son has a Ford. He took it to the dealer and the price they wanted for the repairs were astronomical. When he took it to Malless it was about half the price as the dealership for the repair. They were honest and reasonable on their repairs.

by - Verified Customer June 11, 2012

They have fair prices and were able to get the work done quickly and on their schedule.

by - Verified Customer June 08, 2012

Whoever answers the phone can sometimes be impatient. They explain things too quickly and seem to become frustrated when you ask questions.

1 verified customer did not leave comments but provided this rating:
by Mike
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