They called with details of my problem and were fine with me taking my time to call back with a decision to proceed with with repairs or not.
Very pleased. 5 Star rating!!
The price of the exhaust pipe I Google online was less than $200 including Autozone, I was charged more than $300. I don't know if the exhaust pipe you ordered might be better quality.
Knowledgeable and swift repair of my KIA's motor issues in a timely manner and fantastic results.
Had jeep towed to shop for vibration issues; within the day they emailed me a detailed report of all of its issues, with an estimate. They were very accommodating, contacting me through email while I was at work, and also kept my vehicle in their lot for a few days while I was out of town on business. Best garage I've ever worked with. 10/10
I described the problem as I saw it with my car. They called and told me what they thought it was and what they would suggest. They told me the cost but left it up to me whether I wanted them to do the work or not. I was very satisfied with the whole experience.
Looks like I've found a good repair shop.
ive used this shop several times and the work has always been excellent I do feel they are kinda of high on their pricing
Excellent service. Clean work, very accurate explaining, and price very fair for what other shops ask. Courtesy over the phone and in person was truly important. And, their warranty is impressive.!!!
The shop was very accommodating. They extended the courtesy of taking me home, and picking me back up because I had no transportation. Repairs were made in a timely manner and staff was pleasant. I plan to both utilize and recommend their services in the future. I appreciate the job well done.
They were very helpful in suggesting a tow service. I used their tow company and their costs were reasonable and driver very nice!
Experienced mechanics that you can trust to diagnose your car problems correctly the first time.
They are friendly, professional, and do great work for me.
Good work, convenient location, friendly service, stand behind their work.
Very helpful, and communicated with both me and my husband.
I have a 2002 Saab 9-5 Wagon, not the easiest vehicle to tackle, and a Nissan 350Z. I have been more than satisfied with the work performed on both my cars and will simply not go anywhere else. The staff is detailed in their explanations and their pricing is extremely fair. Quality service second to none!
All done to satisfaction!
I've never been disappointed by the work they do. They are very professional.
Recommend!!! There's no place like Malless..There's no place like Malless, (in my wizard of Oz voice) if you want honest diagnosis and quality workmanship. They work on most foreign and domestic autos. I took my vehicle in for a second opinion to look at my airmatic system. This system supplies air to level your car and soft close doors. The first place of business quoted me 1800. The actual fix was a 5 dollar part and 114 dollar labor charge along with the 99 dollar diagnostic check. The total a little over 200 dollars. This was the first time I used Malless in 15 years but it is the same professional service you would feel comfortable sending any novice that knows very little about automobiles. The service was quick. I made an appointment the previous day and dropped off at 7, the work was completed by 1 pm. Another plus is they explained what was wrong, what needed to be done and took the time to answer questions. I also had an audio error message and they were upfront that I would need to take back to the dealer due to technology not being available to quickly fix. I appreciate the honesty. The mechanic said he could fix it but it would be time consuming because it becomes a seek and find exercise. This will be my go-to auto repair shop. Experience the best teacher, always strive to make it a good one
Very quick and competent service.
It was excellent service.
Malless provided transportation for me to and from the repair site.
It was a speedy, smooth oil change!
Quality work, friendly service, honest dealing.
Work was performed in a timely manner and to my satisfaction.
I'm pleased with finding Malless's for my car service.
Been going to the shop for years. Good people who do good work at a fair price.
Staff is professional and very experienced. Will always go back.
Best service shop in Indy!
The only place that I will let touch my baby!
Everyone at Malless is always polite & responsive to our concerns. They always do a great job!
This business is great!
Always happy with the service I get at Malless.
These guys are no-nonsense, and value professionalism. My repairs were relatively expensive, but they explain the process, and I never feel/felt like they're padding things on.
This place is the best. They give good updates and they let you know what is going on with your car/truck while it is there at the shop.
I've been coming to Malless for over 7 years now. I have always found them to be helpful, patient with me as an older person, and more than fair.
Great service as always!
Job done very well!
I have been going to Malless for years, they are the only guys I trust with my vehicles.
I trust them!
Have used Malless for years. Trust them to take good care of my needs at a fair price.
Work is done as expected - repair costs are always unexpected and not welcome Malless does good work!
Always feel like I am treated fairly and they are honest about the work they recommend.
Identified issue, job fixed in a timely fashion!
Had a nice chat about repairs made and needed on a recently purchased car. We have been bringing vehicles to this shop for over 20 years, referred many friends and will continue to do so.
Great alternative to expensive dealer maintenance.
All well and good.
Excellent service and quickly completed. Very fair price. Look forward to using them again when needed.
Good to go.
I won't take my car anywhere but Malless Automotive.
Customer service was awesome, repair turnaround was even better. This shop has become my go to shop for all my mechanical repair work.
I had previously taken my car to a local auto repair shop, with no resolution. Malless Auto Service took care of my issue. I'm very pleased!
As is usually the case, Malless did a great job of getting the repairs done right.
Repairs and service are completed as discussed
Everyone was friendly and knowledgeable. The prices were reasonable too!
Great service, was able to drop off my vehicle and get a ride to work. Notified of all services performed and completed in a timely fashion.
They got me in next day before vacation and did everything I needed done.
Easy and convenient.
Honest, qualified, and timely.
Acura wanted $1,550 for the $650 I paid here. They took my car next day after my call and it was finished by 1pm.
Very easy process. Tell Mark what the issue is, drop the car off, pick the car up in perfect working order.
I have been taking my vehicles to Malless for nearly 15 years and I've had a great experience each time. The people are friendly and professional.
Everyone I worked with was professional and friendly. Work seems to have been done correctly. No problems so far. Cost was only slightly under estimate from a dealer facility.
We dropped off our car over the weekend due to a leak. Even with not having an appointment, they fixed our car on Monday.
My daughter's car began having problems while she was driving on 465 about 45 minutes from home. I drove to her and checked her car and the engine light came on. I went online to look for nearby service and Malless had a good rating and was close by. I had to leave the car in their lot over the weekend. They called early Monday, and had the vehicle fixed by Monday afternoon and I was expecting a much higher charge for the repair. I was extremely happy
Good service, fair prices
Quick, friendly and knowledgeable
As always, professional service at a fair price
Great service, as always
I had routine maintenance performed on my vehicle. The employees at Malless are very professional & helpful, and the facility is very clean. I appreciate the more personal level of service a smaller shop provides.
The battery installation is OK.
Great service, reasonable price and knowledgeable.
Very efficient and cost effective. Also timely
I'm a new customer by referral. They were honest, thorough and helped prioritize repairs. Work was done quickly. I'm a new fan!
Quick diagnosis and repair
Malless Auto was timely, professional, and thorough. Very happy with the service!
The shop replaced the burned-out bulb I noticed and also found a couple more I had not noticed. They also noticed that the van needed a little more antifreeze in the overflow tank.
Malless Auto was timely, professional, and thorough. Very happy with the service!
They are honest and fair.
These guys are great. Very knowledgeable and fast!
Good service as always
Great guys to deal with and they do what they say. Every time I have been in they have always stuck to their quote.
Always the best
Competitive pricing and service.
They keep me informed of diagnostics and price quotes in a timely fashion. Staff is friendly, courteous, and knowledgeable.
Great place to take your car. Knowledgeable and informative.
If anything is high there it would be there hourly rate.
Great customer service, personable and honest.
Repairs done as estimated. Friendly, knowledgeable staff.
Fast and affordable.
It's extremely hard to find an honest car repair shop. Fairway is extremely honest in my experience.
I have used this shop for a number of years, and have always found the staff to be competent and courteous, accurate and timely.
They do good work.
The mechanics checked out the vehicle and called us with the problem and gave us a price. Everything was done in a timely manner. The vehicle was fixed and has been running great since.
Excellent service, good prices.
They provided outstanding customer service and are very good at communicating the problems of the car.
I have a good history there.
Good service and reasonable prices
Good reliable service. On time always and will not do service until they tell you why it is needed.
We have been customers for over 20 years and these guys are amazing and do awesome work and keep our cars running their best.
Trustworthy guys and excellent service.
Good work but a bit too expensive.
Feel like I'm getting the best service for my money.
We have taken our vehicles here for years. We have confidence in fairness, pricing and quality of work.
Professional, courteous, good communication and thus far very satisfied with the work.
They are mostly good but I have had problems after oil changes with leaking. Last visit they did not tighten my drain cap.
Honest & Fair Pricing.
This shop consistently provides good service and good repairs. Honest and professional.
I feel as if they are trustworthy in the advice/recommendations that they provide.
Excellent service, knowledgeable repairmen, and willingness to give you the extra information about your vehicles trouble spots and necessary information to keep it in good working order.
Good service, repairs exceptional, good customer service.
They were thorough, professional, told me the problem and cost before they started the work.
When they do the job, you don't have to do it again. In other words they do great work.
Good service at reasonable price and 2 year guarantee.
Great service, a little pricey, but they have always provided excellent service for my vehicles. You get what you pay for.
Fast and reliable service.
They were friendly, informative, and efficient in the repair.
They are proactive and make sure you are aware of any problems they see. Also, when they make a repair it is done right and for the price they quote you.
They are friendly and explain everything to you.
Great customer service. They are knowledgeable and explain the work that needs to be done. They are honest in their dealings. Skilled in any area of automotive service needed. I trust Malless with my vehicles.
They always do a good job. They have taken good care of my cars for many years.
The technicians are Malless are knowledgeable and always offer helpful explanations of the service required. I feel like I am getting my money's worth.
They fixed my car and accommodated me in getting to and from work.
Fast, friendly, accurate.
They are very courteous and friendly. Some of the prices are high. They were clean and professional.
Over the last three years, ever since we found them, we haven't wanted to go to anyone else. They are very honest and fair.
I felt like the labor charges we a little much. The labor charge was more than half of the price of the repair.
Malless is very consistent. They do an excellent job and they are extremely courteous.
They are good at what they do. I will continue to take my car there for any repair. The price is cheap. They are honest.
I've used them for six years and I would not let anyone else touch my car.
I checked on their service on Angie's List and most of the reports were "A." I tried them and they did a very good job. My son has a Ford. He took it to the dealer and the price they wanted for the repairs were astronomical. When he took it to Malless it was about half the price as the dealership for the repair. They were honest and reasonable on their repairs.
They have fair prices and were able to get the work done quickly and on their schedule.
Whoever answers the phone can sometimes be impatient. They explain things too quickly and seem to become frustrated when you ask questions.