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Major Auto Group

1635 Hylan Boulevard, Staten Island, NY 10305

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Customer Reviews (1 review)

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Major Auto Group
December 01, 2014

DO NOT DO BUSINESS HERE! I had my car serviced here for a year. I was supposed to be treated as a respected return customer. A 'check engine' indicated a cylinder needed replacing. I had a Hyundai. I gave Gus the car and told him I wanted new, not rebuilt, parts. He charged me 4 times what the OEM parts were on line but I paid because I trusted them. Long story short, the engine continued to misfire, Gus insisted it must be my 'gas'. I went to Hyundai for a diagnosis. Turns out they were charging me for OEM parts and putting in cheap, aftermarket parts that were failing! Gus would not work with me AT ALL! I had to pay Hyundai $250 to learn the truth and then another $200 for OEM parts to replace the $350 in aftermarket parts Gus put in. He actually made an appointment to meet be at the garage to discuss a refund and then was a no show!! He refused to refund any money for the faulty parts. He was so unreasonable and rude to the rep from Discover card that my credit card gave me the money back! NEVER DEAL WITH THEM. THEY WILL RIP YOU OFF!! THEY ARE CROOKS! CROOKS!!!!

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