6100 Greenback Lane, Citrus Heights, CA 95621 Map & directions
Call Now: (916) 297-4332
“From the person who answered the phone to management, I received politeness, respect and outstanding service.”
“Very professional and positive dealings. Costs estimated were very accurate and entire process was painless.”
“I trust my service advisor and so far all work accomplished has been done correctly the first time.”
“Everyone was courteous and very helpful. They explained clearly to me what needed to be done. The girl that...”
“They provide fast, professional, reasonably priced service.”
“Service was fast and complete. Shuttle was available if necessary.”
“The service was explained to me beforehand and performed as promised within the time promised.”
“I feel the service is well planned and the communication between myself and the staff generally are carried...”
“Efficient and attentive service”
“Excellent customer service”
“I have been to Maita Honda approximately three times since April. Twice I had questions about my car and...”
“Always professional and over the years I have come to TRUST the dealership service on my car. In the long...”
“Personnel are very helpful, and had a great attitude. The work was finished before the stated time, and done...”
“Speedy, efficient, free car wash, nice customer waiting area.”
“Friendly, dependable service, done quickly while I wait.”
“They went above and beyond to make sure the time I was without my car was not an inconvenience to me and my...”
RepairPal’s Comprehensive Evaluation
Maita Honda is fairly new to Citrus Heights, having taken over operations from Carmichael Honda which was a mainstay in this community for many years. During our assessment we learned that many employees stayed on during the transition, helping to make it as smooth as possible. These experienced technicians and service advisors are very knowledgeable of the Honda product line and are able to quickly diagnose most problems and get your vehicle fixed right the first time. Service Manager Bill Eustice has worn many hats during his nearly 20 years of dealership experience and is guiding his team in an effort to provide the best customer service possible and all work is backed by a 12 month/12,000 mile warranty. Some of the customer amenities include a local shuttle service, early bird vehicle drop off, refreshments, and a children's play area.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Collision Repair & Paint|
|Diagnosis||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|Car Pickup/Dropoff||Car Wash||Child Friendly||Coffee|
|Early Bird Dropoff||Open Saturday||Parts/Accessories||Rental Car|
Customer Reviews (37 reviews)37 Sort by: Helpful |
I have been a service department customer at (Carmichael) Maita Honda for 10 years. They have always treated me very well and have taken (usually) excellent care of my car. The waiting area is better than any I have ever used before. Although I have a couple of small issues with Honda's Service policies, I am very happy with Maita Honda's service department.
I have been to Maita Honda approximately three times since April. Twice I had questions about my car and they very kindly answered them all. The last visit was for an oil change and tire rotation before we left on a road trip. I also had them wash and sweep out the car. Always their service is excellent and they have always made me feel that I am a valued customer and a welcome part of their busy day.
July 2013 Service Appointment for 2012 CRV: Greeted promptly and in friendly manner Service agent carefully listened to the problem and responded appropriately. Technicians covered seats and headrest with protective sheets. I waited for minor service. They were out of doughnuts, but had basket of healthy snacks. Maita has 3 waiting areas: One with TV with captions and thankfully muted sound, second room a “Wi-Fi Café”, with complimentary PC Internet access, and a third area outside with park benches facing service entrance/exit. Maita offered a free car wash, which I accepted. My CRV was finished within promised time. Service advisor found me, let me know my car was ready, and answered any questions I had. The cashier was polite, friendly and efficient. As a long time customer of the former Carmichael Honda, which Maita bought, I was disappointed with the rough transition in ownership. However, it appears Maita has their “act” together and is approaching the level of excellence provided by the previous owners. Congratulations.