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Mac's Service Center

308 England St, Ashland, VA 23005 Map & directions

Call Now: (804) 977-0206

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About Mac's Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
88
Customer Service (?)
98
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Mac's Service Center of Ashland was established in 2007 by Mac Mcmanus. The RepairPal Certified shop has demonstrated a commitment to ASE Certification and on going training of its staff by employing very experienced ASE Certified professionals and sending them to some of the best automotive training available. An investment has been made in the automotive tools and dealership level computer diagnostic equipment to ensure professional and accurate repairs are made to your vehicles. They also hold special certifications for hybrid and electric vehicles. This commitment as been recognized by the automotive industry in 2013 when Mac's Service Center of Ashland was named to a major automotive training organizations Top 25 Automotive Shops in the US list. They back their work with a 36-month / 36,000-mile warranty. Local shuttle service, loaner vehicle program, car wash services, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

Top 10 Reasons to use Mac's For Your Vehicle Service and Repairs
1. Free shutlle service 
2. Free Loaner Car Program
3.  Rewards Rebates Program 
4. We service ALL Makes and Models  including Hybrid and Electric Vehicles. 
5. Factory Scheduled Maintenance Services
6.  ASE CerƟfied Master Technicians 
7. Cooper, Michelin, BF Goodrich &
 Uniroyal Tire Dealer 
8. Warranty 3 years or 36,000 miles parts  and labor 
9.Complimentary Car Cleaning with any
 service 
10.Online viewing of your vehicle repairs

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Financing Gas/Diesel
Heated Waiting Room Loaner Car Open Saturday Se Habla Espanol
Senior Discount Service Guarantee Shopping Nearby Shuttle
Store Towing Warranty Accepted Wireless Internet

Customer Reviews 26 verified reviews (27 total)

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Mac's Service Center
Verified Customer
October 23, 2014

Macs got me in quickly for inspection, kept me informed of the needed repairs, made repairs on the same day and even cleaned the interior for me. I sincerely appreciated all the hard work and consideration.

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Mac's Service Center
Verified Customer
October 09, 2014

Good service and friendly people.

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Mac's Service Center
Verified Customer
October 07, 2014

Good service and cleaning but took forever. They do give the option of free day car rental though which is nice.

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Mac's Service Center
Verified Customer
September 30, 2014

Store charged me hundreds of dollars after a complaint.

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Mac's Service Center
Verified Customer
September 23, 2014

It was lovely.

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Mac's Service Center
Verified Customer
September 19, 2014

They know what they are doing , they are on time and friendly.

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Mac's Service Center
Verified Customer
June 06, 2014

Great service and affordable prices.

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Mac's Service Center
Verified Customer
May 06, 2014

Good prices. Excellent service. professional attention by staff. Detailing perk is a great service.

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Mac's Service Center
Verified Customer
March 31, 2014

Great service and I didn't feel like I was getting taken advantage of.

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Mac's Service Center
Verified Customer
September 10, 2013

Every time I've needed their services they were fast and commendable with the work. I trust them and the price is reasonable. If I didn't have it they set me up and account to make it easier.

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Mac's Service Center
Verified Customer
July 23, 2013

I always recommend this shop to others.

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Mac's Service Center
Verified Customer
July 13, 2013

Great people, Great work.

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Mac's Service Center
Verified Customer
July 09, 2013

Everything about their service is top notch.

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Mac's Service Center
Verified Customer
June 10, 2013

Friendly and convenient.

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Mac's Service Center
Verified Customer
April 17, 2013

Good service.

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Mac's Service Center
Verified Customer
February 13, 2013

Always quick with service. friendly staff.

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Mac's Service Center
Verified Customer
February 04, 2013

Great service.

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Mac's Service Center
Verified Customer
January 29, 2013

Mac and his employees give excellent and courteous service. And I especially like that there is a courtesy van to take me home and pick me up when my car repair/maintenance is done. I have a longtime history of living in Ashland and I think that Mac's business shows why it is so good to live in this town!

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Mac's Service Center
Verified Customer
January 23, 2013

I find them to be a bit expensive for general issues, but great for State inspections. I had a problem with my truck for over 2 years and they never found the problem, but discovered many other things to attempt to fix. There were also things that were not installed properly (such as brakes being put on backward, leak at the thermostat, truck running too hot after they replaced my radiator, etc.) and they never said a word to me about it.

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Mac's Service Center
Verified Customer
January 03, 2013

Macs Service Center is great on quality and timeliness of work, but I would not necessarily recommend Macs to someone on a tight budget.

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Mac's Service Center
Verified Customer
January 02, 2013

Excellent service and great staff.

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Mac's Service Center
Verified Customer
December 22, 2012

Great service, quality, customer relations and fair price.

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Mac's Service Center
Verified Customer
December 20, 2012

Great customer service.

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Mac's Service Center
Verified Customer
December 13, 2012

Honest. Good service. They stand behind their work.

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Mac's Service Center
Verified Customer
December 11, 2012

I always get dependable service.

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Mac's Service Center
Verified Customer
November 26, 2012

I have older vehicles. Whenever I bring them in, Mac's checks them and often alerts me to problems before the problem becomes a breakdown on I-95.

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Mac's Service Center
May 30, 2014

I never write reviews but i felt compelled to relay the positive experience i just had with Macs service center.

We were passing thru Ashland today on a trip from Florida to Maine when it became clear that the brakes needed service

Using RepairPal, we located Macs service center and eventually met Ted Belk and Jim Byars ( service mgr ). I can only say that I couldn't have wished for two more accommodating and helpful gentlemen ! They were clearly busy but made room for me in thier schedule. Jim even commented that he wasn't about to send a man with brake issues back out on the highway.

The repairs were promptly made for a reasonable price and we were soon back on the highway. Ted even gave us a loaner car to use and recommended some great lunch spots ! They made what could have been a frustrating out of town breakdown very easy breezy

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:7:30am to 2:30pm
Sun:CLOSED
Call Now:

(804) 977-0206

Auto Repair Experience

  1. Mac Mcmanus, Owner
  2. Established 2007
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 83 Years of Car Repair Experience