Mac's Auto Center
64 Conestoga Way, Troy, VA 22974 Map & directions
Call Now: (434) 480-3870
“The manager comes out and answers any questions that you may have and explains it. It is in our...”
“They have done everything I have asked. Their prices are competitive. I have never had a problem. They are...”
“They did everything they said they would and got it done on time. They are very friendly.”
“They are very professional and their repairs are always right the first time.”
“They are near by. The waiting area is large and clean. The mechanics explain everything they are doing....”
“They do good work. They always tell me what my car needs. I feel that they are honest.”
“They do excellent work and they treat their customers very well.”
“The service is excellent. They are extremely helpful. I am very satisfied with their service.”
“They are very conscientious. When you drop the car off they will take you back home. They do a very good...”
About Mac's Auto Center
RepairPal’s Comprehensive Evaluation
Mac's Auto Center of Troy was established in 2013. Mac McManus, the owner, is working hard to take this RepairPal Certified shop to the next level in terms of technical ability and customer service. This location offers a shuttle service, loaner vehicles if your vehicle is kept over night, a 36-month / 36,000-mile warranty, and complimentary car cleaning just to name a few of the extra conveniences they offer. The staff is comprised of experienced, ASE Certified technicians and promising young professionals who all take their training seriously. They have attended some of the best industry training, including specialized hybrid and electric vehicle classes to make sure these types of vehicles are in capable hands. An investment has been made in some of the best automotive tools and computer diagnostic equipment available to make sure your vehicle is repaired in a professional manner.
Message from the Shop
Mac's Service Center is an independently owned repair facility dedicated to the most advanced diagnostic and repair strategies. Well known for their brightly-colored, plug-in hybrid shuttle and hybrid loaner cars, Mac's has extended their commitment to the best business practices and community citizenship with their newly-installed DC Fast Charging Station. The new charging station will be free for electric and plug-in electric vehicles.
Top 10 Reasons to use Mac's For Your Vehicle Service and Repairs
1. Free shutlle service
2. Free Loaner Car Program
3. Rewards Rebates Program
4. We service ALL Makes and Models including Hybrid and Electric Vehicles.
5. Factory Scheduled Maintenance Services
6. ASE CerƟﬁed Master Technicians
7. Cooper, Michelin, BF Goodrich &
Uniroyal Tire Dealer
8. Warranty 3 years or 36,000 miles parts and labor
9. Complimentary Car Cleaning with any
10. Online viewing of your vehicle repairs
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|AAA Member Discount||Child Friendly||Coffee||Early Bird Dropoff|
|Financing||Gas/Diesel||Heated Waiting Room||Loaner Car|
|Military Discount||Open Saturday||Parts/Accessories||Se Habla Espanol|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 25 verified reviews (26 total)25 Sort by: Date |
I felt that the price was reasonable, they explained what was wrong, and I didn't get the feeling that they were trying to scam me or anything like that. I like that they have a shuttle which lets me get my car serviced while my husband is at work. We used to go to a local place in town, and the price that Mac's has been quoting me has been less than the place we used to go to.
The first time that I went there I told them that I may not be able to pick up the car until the next day. I was able to pick the car up but when I went there was someone in the shop but would not look up and let me in. It was very obvious that I was there. That is such poor customer service. I had to go back the next day. We were given a car and I took it there to have it checked out. They said a gasket needed to be replaced that would cost a lot of money. I took it somewhere else and they said it did not need to be done. I felt I was not being told the truth by the first mechanic. I felt very disappointed and I would never recommend them to anyone.