M & R Car Import Services II, Inc
1951 N. Sheffield Ave, Chicago, IL 60614 Map & directions
Call Now: (773) 840-8204
“I've already recommend them to others as well as bringing in multiple cars.”
“Their customer service is top notch. Chris remembered my car after bringing it in only once. They are patient...”
“In the business were everyone is working hard I never feel that my small repair concern is small. I feel that...”
“I had a very positive experience in general with M & R import.”
“Best class of service and high integrity. I always know they'll be fair, honest and do the job correctly.”
“Great people. Great, knowledgeable service.”
“M& R is the best!”
“Nice people, efficient service.”
“Great service, thorough.”
“They are courtious & prompt; exceeded my expectations.”
“Excellent work, accommodating and thorough, friendly and professional.”
“They treat me like family.”
“They are timely, competent and very friendly.”
“Accurate, friendly service and follow up.”
“Excellent customer service. They took a lot of time explaining everything that was wrong with the vechile.”
“I have always had great service from Mike and his company. They just did great work on my 1973 MGB.”
“It's just a very good, honest shop. They provide an excellent service at a reasonable price.”
“Family owned business. Very personable. Good quality. They are a little pricy.”
“They are very convenient. Top quality service and outstanding customer service.”
About M & R Car Import Services II, Inc
RepairPal’s Comprehensive Evaluation
Our certification team found this European car specialist to be a great fit for the RepairPal Certified Network. They have an experienced crew of technicians and service staff to meet your needs. They have continued to keep up to date with training on the most current emissions technology, taking updated scan tools class, and understand hybrid vehicles as well. Training is something we require of the shops in our network. Micheal Moran, the owner, has made the investments he needs in order to keep his shop growing in a direction for the future. He employs an experienced, ASE certified staff and provides them with the ongoing training and tools and equipment needed to make professional repairs to your computer controlled vehicles. We hold shops in our network to a high standard and our team found this Certified Shop to fit nicely into the network.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Classic Car Repair/Restoration|
|Collision Repair & Paint||Diagnosis||Hybrid/Electric||Mobile Repair|
|Muffler & Exhaust||Oil Change & Lube||Roadside Assistance||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|AAA Member Discount||Car Pickup/Dropoff||Early Bird Dropoff||Extended/Evening Hours|
|Free Estimates||Free Inspection||Gas/Diesel||Heated Waiting Room|
|Military Discount||Open Saturday||Parts/Accessories||Rental Car|
|Se Habla Espanol||Senior Discount||Service Guarantee||Shopping Nearby|
Customer Reviews 70 verified reviews70 Sort by: Date |
My experience at M&R Import Car Service was fantastic. They were very friendly and extremely knowledgeable. They went above and beyond and did a whole safety check on my car, replaced a light and tested my battery when I was just having them check a flat tire. I ultimately had to get new tires which they were price competitive and kept me informed during the whole process.
Dealer is more trustworthy and experienced. I went in for a software update, which was supposed to be around $1000 with other repairs. Walked out with a water pump failure. The car was given back to me the first time, supposedly test driven by one of their workers, clearly not the case. I ended up having to take numerous cab trips over to the shop. Huge waste of time and huge inconvenience. My car fan now makes a weird noise when's it warmed up as well as a funny smell comes out from the vents. Seriously disappointed by the service.
They were incredibly accommodating. I originally took my car to the Firestone on North Avenue in Chicago. When Firestone advised that I needed an import repair shop, M&R picked up my car from Firestone. I was also out of town, so they held my car without charge for a couple of days until I returned to town.
Good communication throughout my automobile was being inspected/serviced. Very knowledgeable staff. (Woman friendly) I was most impressed by there honesty,respectfulness, straightforward way of explaining my automobile recommended service vs. required repairs. I was recommended by a work college who has doing business with this facility for over 25 yrs. Now I understand why. To my surprise they even saved me a trip to the Smog test center too.
I have worked a few block from M&R for 4 years and always hesitated taking my car there; I finally gave them a chance seeing how close they are to my job. From the moment I walked in, I had that small-family biz feeling and really liked that. Mike Senior, JR and Patty are all in sync. Senior has been awesome and even offered me 3 free oil changes, after I spent a fortune on new break lines. M&R is a great company and they are plain out honest!
I was feeling rushed and the process was explained to me along with photos of my vehicle, they even emailed me the photos to share with my husband. I was relieved they saved me a towing fee and they were able to come out and perform a service call and they took car back to their repair facility to inspect. They later emailed me the report on my car.
2 verified customers did not leave comments but provided these ratings: