Luscious Garage

Carolyn at Luscious is terrific! The shop is clean, warm, green, and welcoming, and she's reasonable, accommodating, and friendly as can be. They know hybrids best, but they know what to do with non-hybrids, too. Highly, highly recommended!

After the maintenance contract expired on my 2005 Prius, and I was no longer bound to the dealership for service, the first thing I did was call LG. My experience with the dealership was so bad I was excited for something new. LG was everything I hoped for in a repair shop. Friendly, personal service. You speak directly with the person working on your car and they take the time to explain every little detail so you feel secure in the work they are doing. Having owned cars for almost 20 years I have never had such a great experience. Thank you LG!

I have always been impressed with their customer service and complete honesty (rare for a repair shop in my experience) and here is an example. I don't live in SF so I don't always have a chance to take my car to LG. A few months ago I did an oil change at another shop (where I've been going to for years, so they know me well) and they told me that I had to replace the struts urgently and gave me an estimate. I called LG asking if they could do it for less and took the car. I was waiting for the work to be done when I received a call from Carolyn saying that I didn't need any work at all, the struts were just fine. And didn't charge me a cent. I know a few places that would have not been so honest and I am very grateful LG is there. I have a license plate frame advertising their name and I am very happy to do so!

Carolyn and her staff are top rate!!! I have a Honda GX (the natural gas vehicle - runs on CNG). The prices are beyond fair and the work gets done proficiently and timely. Yeah!! I have found my garage for life! I had used Luscious Garage for the first time when my 1 month old car was rear-ended. They directed me to a repair shop that I will also use indefinitely. There are not enough stars for this garage. Thanks again Carolyn.

If you drive a Prius, you know it's not an ordinary car. Well, LG is not an ordinary garage. They are well-informed, trustworthy, very green, woman friendly, (probably too clean), and they are always looking for ways to be helpful. Also, check out Carolyn's blog - always a good read. Of course they service other hybrids (and selected non-hybrids) as well.

one of the most pleasureable experiences I have had. No BS...just direct facts and good service. totally trustworthy

The shop is clean, comfortable waiting area (but close to lots of good things to do), fantastic service, good work. The mechanic who worked on our car was very polite, patient in listening to our problems, clear in his explanations, and did a great job. They also provide, via website and e-mail as well as in person, lots of clear, valuable information about car problems and car care. Who ever dreamed of a garage that is a pleasure to visit? I can hardly wait for time for our next check-up so I can get back to Luscious Garage.

If you have a Prius and don't LOVE your repair shop - you haven't been to the Luscious Garage nor met Carolyn. This is the way it is supposed to be and hardly ever is. Try LG once - you'll be a customer for life. Courteous, friendly, knowledgeable (unbelievably), professional, fair, reasonable and just plain nice... and clean as a whistle. Mike

After one visit, I'm a loyal fan. They are down to earth, providing a service they believe in and we need, and very reasonably priced. They sell you as little as you need, not as much as they can convince you to need. You can do just everything on line except deliver and pick up the car, and they use the phone for people who prefer that. They are really likeable people. I hope they are in business for the rest of my driving life (which they should be, I'm at the mature driver stage of life).

These guys are hybrid specialists. Prius, civic, you name it. They know their stuff, tell you like it is, and have a great website. You can't go wrong if you take your prius here. Comfy waiting area with wifi.