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Lube Stop

2510 S Texas Ave, Bryan, TX 77802

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Oil Change & Lube Service & Repair

Customer Reviews (1 review)

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Lube Stop
October 17, 2009

Be aware if something should happen due to LUBE STOP neglect and GOOD LUCK. To fix something in their eyes is a couple of bolts and rig it to go. My cover and baffle was ground and twisted after it had come unbolted on a trip to Houston just hours after I had my oil changed. I notified LUBE STOP by phone as soon as I realized what had happen. They were closed and a voice mail was left. This cover has to be removed in order to change the oil, but when it was replaced it was not done properly because it fell down and was dragged. This ground off part of the cover and the baffle was twisted back and also damaged. Ray from Pickup Plus stated he would get the parts and repair the damage after he examined the car when we brought it back to LUBE STOP. After I while and a trip to Volkswagen for a list of necessary parts to correct the issue I was notified to bring the car in. LUBE STOP had the parts, but decided 2 bolts would be good enough, because in their opinion the under cover and baffle was not damaged enough and was not really even needed. If this was all they were going to do why even get the parts? Volkswagen looked at it and told me what was need to be repair the damage not counting labor was $128.31. What shame a company has to be this way. This was a VW Bug with 32,010 miles. I think most people would like their car fix as it was design and not just a patch job. I will never go back and I hope you pass this on to all. I know I will. Now I also got a Criminal Trespass against me because I refuse to accept their fix and I stated that I want this Son of a Bitch fixed and this was Bullshit. SO BE AWARE

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