Auto Makes We Service
|Service & Repair|
Customer Reviews (1 review)1 Sort by: Date |
I received an oil change, new filters, changed bulb on my break light at the Lube Stop in Akron OH on W. Market St.. The next day I attempted to travel about 200 miles from home to see an ill Aunt. On the way my engine blew. I was stranded 45 minutes from my destination and 2 hours away from home. I had a 1 yr old child with me and 3 others. I called Lube Stop and was completely taken aback by there reaction to my dire situation. I told them that it was possible that they didnt put oil back in my car. They belittled me, They yelled at me and even threatened to take ME to court. I was in tears. I didnt know what to do. I had my vehicle towed home and got a rental to get back home -AT MY EXPENSE. I even complained to CORP Lube Stop and they basically denied my request for any help and said that they will refuse any responsibility. A Repair shop in my hometown discovered that LubeStop put TRANSMISSION FLUID in my oil tank which caused catastraphic damage to my engine. Now, I am without a vehicle and plan on pursuing reimbursement immediately. I do not recommend anyone to go to any LUBE STOP location. They are in need of cust. service skills .And to say the least, --retraining of there mechanics and termination of the store manager!