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LK's Auto Repair

5921 State Hwy 303 NE #100, Bremerton, WA 98311 Map & directions

Call Now: (360) 529-4735

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About LK's Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
97
Tools & Equipment (?)
84
Customer Service (?)
91
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

LK's Automotive caught the attention of our certification team by requiring it's staff to attend at least 30 hours of ongoing training a year. The automotive industry is one of constantly changing technology, requiring this kind of commitment. Keith Knowlton, the owner, established LK's in 1994 with the goal of becoming one the best automotive repair facilities around and our certification team found this shop continues to achieve this goal. An investment has been made in some of the industries best automotive tools and computer diagnostic equipment available, they can handle anything from wheel alignment to complex computer diagnostic problems. For your peace of mind they back their work with a 36-month/36,000-mile warranty.

Message from the Shop

Family owned and operated
Free towing with repairs
NAPA Autocare center since 1997
Continuous Technician training
ASE Certified
lifetime warranty on parts and labor call for details.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Mobile Repair Muffler & Exhaust
Oil Change & Lube Roadside Assistance Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Financing Free Estimates
Free Inspection Gas/Diesel Heated Waiting Room Military Discount
Parts/Accessories Rental Car Senior Discount Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 20 verified reviews (21 total)

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LK's Auto Repair
Verified Customer
August 05, 2013

I gave a 7 because all I had done was an oil change.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:16

Thank you

LK's Auto Repair
Verified Customer
August 05, 2013

Excellent service

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:16

Wonderful, glad to hear we stand by "Our Service Will Amaze You"

LK's Auto Repair
Verified Customer
August 02, 2013

Service scheduling has been prompt, needed repairs have been explained well, repairs have taken care of the problems.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:05

GREAT!!! Thank you

LK's Auto Repair
Verified Customer
July 31, 2013

the work was completed and checks made to ensure that all my concerns where answered.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:14

Thank you.

LK's Auto Repair
Verified Customer
July 30, 2013

They were fast and friendly.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:20

Thank you

LK's Auto Repair
Verified Customer
July 30, 2013

They have been very honest and upfront about the repairs or service needed. Most repairs are performed correctly the first time with no return trips required.

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LK's Auto Repair
Verified Customer
July 22, 2013

Repair was done right and on time and budget.

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LK's Auto Repair
Verified Customer
July 19, 2013

They have ALWAYS completed any service I've requested with a full report of the findings, short if any wait times, or will shuttle you home/back. Are knowledgeable and friendly. Great value for the money

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:18

Thank you, love to shuttle customers home/work

LK's Auto Repair
Verified Customer
July 18, 2013

Friendly and if you do not like the work, they will fix it until its sat to you

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LK's Auto Repair
Verified Customer
July 17, 2013

The LK staff are very friendly and pay close attention to my concerns. They are never "pushy" about repairs, and always try to make the necessary repairs first. They give me a detailed report on every part of my vehicle and let me decide when and if it needs immediate attention. I like that!

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:22

Please let us know when you are ready to repair your priority list :)

LK's Auto Repair
Verified Customer
July 15, 2013

They always do a professional job. They let me know what needs to be repaired and why.

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LK's Auto Repair
Verified Customer
July 11, 2013

They only repair what you need and the prices are highly competitive.

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LK's Auto Repair
Verified Customer
July 11, 2013

The shop went out of its way to make sure I had my car done on time, even when other projects needed to be done before it. They spent the overtime needed to do the job right. The mechanic voluntered to came in early to finish my car. He didn't have to do that. The work has always been done professionally. I feel I can trust their work and their judgement.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:10

Thank you very much. Glad we were there for you!!

LK's Auto Repair
Verified Customer
July 02, 2013

They are nice and efficient, and keep you updated on what your car needs repaired. They also know what they are doing and I always have a great experience. Plus the ginga is cute :]

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LK's Auto Repair
Verified Customer
July 02, 2013

Invoices and pricing are confusing.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:11

I'm sorry to hear that, please give me a call and I will go over the invoice with you. Thank you Linda 360 373-6790

LK's Auto Repair
Verified Customer
June 26, 2013

I have had routine maintenance and one emergency repair done at LK. Each time I was treated with respect and believe the work was done correctly at a fair price. Finding a good garage is like finding a good dentist, one that can diagnose and fix the problem without doing a whole lot of unnecessary work.

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LK's Auto Repair
Verified Customer
June 25, 2013

Excellent service and very courteous personnel. Very professional at what they do.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:24

Thank you very much

LK's Auto Repair
Verified Customer
June 21, 2013

Great customer service.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:26

"Our Service Will Amaze You" Thank you

LK's Auto Repair
Verified Customer
June 17, 2013

Took my truck in and requested the 10k mile service synthetic service. Overheard Rick get mad at a co-worker when the co-worker told him that they didn't have that type of oil for my truck. Got overcharged for service and not having the right type of oil. Truck even had the light show up in the dash saying needs oil change after 500 miles of service after so called service was done. Inspected the oil and it was already dark as heck. I wonder if even the oil change was done to it now. Not a good type of business when it comes down to it.

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LK's Auto Repair
Verified Customer
June 13, 2013

I was extremely impressed with the friendliness and personal service provided by the "front line" personnel.

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:26

I will let them know they are doing a great job, thank you

LK's Auto Repair
August 09, 2013

Initially I took my car to this shop to redeem a coupon for an oil change. I was greeted by a very friendly man named Karl. It turned out that an oil change wasn't necessary yet, based on the mileage sticker placed on the windshield by the last shop that changed the oil. Karl then offered a "check up report card" for about the same price, where a mechanic did an overall review of the systems, topped off all the fluids, etc. Afterwards, Karl told me that the checkup revealed that the brake line was leaking quite a bit and that the brakes would fail without warning if not repaired soon. Also, my battery needed to be replaced since it was not charging and it too would fail soon. There were other things that were slightly less urgent but required attention very soon. All in all, the repairs would cost over $1500.00. I explained that I was on disability and couldn't afford the repairs. I wondered later if I should have requested to see the brake fluid leaking, the worn pads, battery test, bad wires, etc., but I didn't. It would have been helpful if LK's Auto Repair would have offered to show me and also some sort of payment plan so that I could have tried to take care of the battery, then the brakes, then the other things. Since I am unable to travel to other repair places for other opinions, I have decided to try and sell my car as is and take advantage of the door-to-door public transit system in my city. After driving for 45 years, it's a very hard decision to make, but I realize that owning an older vehicle (2001) with all the expenses that go with it (repairs, insurance, gas), is hardly something that is possible on Social Security. I do rate the friendliness of LK's 5 stars!!

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Reply from LK's Auto Repair -  LKsAutoAugust 27, 2013 15:05

Thank you for kind words about Karl. I am sorry that he did not offer to show you these needed items, this will help us get better next time. Again thank you.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(360) 529-4735

Auto Repair Experience

  1. Keith Knowlton , Owner
  2. Established 1994
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 36 Years of Car Repair Experience