Little Bros. Shell

✓ RepairPal Certified
141 Franklin Rd
Brentwood, TN 37027
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CLOSED NOW
T
8:00am to 6:30pm
CLOSED NOW
F
8:00am to 6:30pm
T
8:00am to 6:30pm
S
8:00am to 4:00pm
W
8:00am to 6:30pm
Su
8:00am to 4:00pm
Th
8:00am to 6:30pm
M
8:00am to 6:30pm
Call now:
(615) 338-8826

Auto Repair Experience

  • Avery Smith, Manager
  • Established 1929
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician

Scorecard

Little Bros. Shell was established way back in 1929 and has been proudly serving Brentwood and the surrounding area ever since. This shop features a very experienced, well trained team lead by an ASE certified Master Technician. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “fantastic”, “helpful”, “professional”, “helpful”, and "courteous". A local shuttle service, early bird drop off, weekend business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Avery Smith, Manager
  • Established 1929
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician

Specialties

  • AC/Heating
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Extended/Evening Hours
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
ReviewsMap
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Overall Rating

39 Verified Reviews

Customer Reviews

Verified CustomerSeptember 01, 2015

The service is exceptional especially given the number of mechanics that have knowledge of classic cars.

Verified CustomerAugust 22, 2015

We have been extremely pleased with the service and honesty at Little Bros.

Verified CustomerAugust 03, 2015

Good service. They fixed the problem.

Verified CustomerJuly 27, 2015

They are professional, honest and reliable.

Verified CustomerJuly 20, 2015

Avery is always responsive, positive, and helpful.

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Verified CustomerJuly 13, 2015

I'm handicapped and they come and pump my gas for me. They have good service. I had an oil change there. They're very friendly. Concerned. They help me out.

Verified CustomerJuly 12, 2015

I had the car looked at before I bought it. They said everything was good. Within a week of owning it, they replaced the brakes. The replacement brakes had an issue and I had to have the brakes redone. On all of these visits, I asked if the car was safe for me to drive on a 1,000 miles each way trip. I was assured it was absolutely safe! When I reached my destination, my father noticed a Crack in the tires. We took it to a local shop. They had never seen tires with such bad dry rot. They said I was VERY lucky to have made it that far. They wouldn't let me drive the car any further, even offering to tow it for free to another shop if I preferred to buy tires elsewhere. I've shown pictures of the tires to a couple people and all have echoed that someone must be looking out for me since I didn't a blowout. How can someone fix your brakes twice and not notice the tires? I will never trust them with my safety again.

Verified CustomerJuly 08, 2015

They've handled my cars for several years. They have good, quick service. The price isn't the cheapest. You can depend on them.

July 03, 2015

They did great work on my car, but the communication with them was a little unpredictable.

Verified CustomerJune 30, 2015

The price is the difference. It's convenient. Not far from my house.

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June 27, 2015

They provide excellent service.

June 23, 2015

They had great service. They gave me the best options to fix my car.

Verified CustomerJune 22, 2015

Very friendly & very helpful. Good service.

Verified CustomerJune 18, 2015

Service was efficient.

Verified CustomerJune 18, 2015

This shop failed to fix the wheel bearing, kept the truck for three days and only communicated with me when I called. When I did call, they said everything was going fine... or that the mechanic who was working on my vehicle was unavailable.

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Verified CustomerJune 16, 2015

I came in near closing time and they completely took over and helped me get the help I needed with my car.

June 16, 2015

I spent 800.00 and radiator fluid still leaking.

Verified CustomerJune 14, 2015

They did good work and I didn't have any problems with my car, the price was even less that what the estimate was.

Verified CustomerJune 14, 2015

I can set up an appointment to have work done & not just chance being able to get in.

Verified CustomerJune 12, 2015

They always do what they say they are going to do. They do it on time and on budget. If they discover something while they have the car in their possesion, they will call you to have you say yay or nay on the repair.

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Verified CustomerJune 06, 2015

They have worked with me in the past quite well.

June 06, 2015

They accomodated me later at night when my car broke down. They did a really good job.

Verified CustomerMay 30, 2015

I had a tire that was going flat and I needed it fixed quickly and they got me right in and the tire is still good.

May 29, 2015

They were very nice and knowledgeable about what I needed Customer service was great It was ready when they said it would be.

Verified CustomerMay 28, 2015

I like their service. They were very courteous. They did everything to my liking.

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Verified CustomerMay 25, 2015

It's convenient, easy to get things scheduled, etc....

Verified CustomerMay 24, 2015

Quick and friendly.

May 23, 2015

Friendly people and job done, however estimate was not provided prior to service, and it was considerably more expensive that what I expected.

May 21, 2015

Nice guys.

May 21, 2015

One time I was pleased with them and another time I was not.

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Verified CustomerMay 15, 2015

Quick and reasonable service.

Verified CustomerMay 08, 2015

Quick and efficient service.

Verified CustomerMay 04, 2015

They are very personable and get the job done quick.

Verified CustomerApril 28, 2015

Fantastic service. Went above and beyond to help me.

Verified CustomerApril 18, 2015

They were exceptionally kind and helpful the morning I had a flat tire.

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Verified CustomerApril 16, 2015

They are close by, the service was timely and accurate. They are pleasant to deal with.

April 09, 2015

Convenient and quick service.

April 07, 2015

They were very easy to work with.

April 06, 2015

No waiting room.

December 13, 2015

Found this gem of service center by searching online. I called after noon on a Saturday and was able to bring my vehicle in after 4pm for a radiator change which they got completed around 7pm, and got it done inexpensively, much less than the popular chain (was it "BlazeRock"?) where it was diagnosed first which amounted to "yep, the radiator is cracked" which I obviously knew but was now less $70 for their astute professional observation.

Four of the guys I talked with at Little Bros while waiting were all courteous and friendly, and very honest with suggestions for holding off on items that weren't necessary or other ways I could save money. By contrast, the chain recommended several things that weren't necessary at all and were quite expensive. At Little Bros. Shell they were okay with me bringing in my own part which saved me a lot of money since I could find a used or after-market part. Other chain service centers wouldn't allow this.

It's great finding service where you feel like your needs and concerns are genuinely being met, and not overpaying for service. Plus, who else is open and works on your vehicle til after 7pm on a Saturday?! Fantastic.

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