1997 Saturn SW2 Q&A

1997 Saturn SW2 Question: liftgate wiper blade

My liftgate wiper blade does not make contact with the glass. I recently had the wiper blade changed. I'm thinking that the install may have bent the arm. I cannot seem to remove the wiper arm retaining latch. Please advise with detail. Thank you in advance for your help. -
Answer 1
Hello, Were able to get this resolved, was the arm bent or incorrectly installed? -