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Liberty Automotive Service

2628 Bethelview Rd, Cumming, GA 30040 Map & directions

Call Now: (470) 375-1314

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About Liberty Automotive Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
93
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Liberty Automotive Service was founded by Mark Morris, a very experienced highly qualified automotive professional. Mark and his team have made a commitment to providing honest reliable automotive service to the Cummings community. This commitment was demonstrated in the feedback from their most recent customers who described this team as friendly, helpful, fair priced, and timely. This attention to detail also carries over into the work they perform on your vehicle. This RepairPal Certified shop is a full service facility but has special skills when it comes to repairing and rebuilding transmissions, a skill that isn't as common as it once was. Mark has invested in the automotive tools and computer diagnostic equipment that make Liberty Automotive Service a great place for a wide range of repairs. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind, transmission warranty may vary depending on the type of repairs that are done. Early bird drop off and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

Early Bird Dropoff Open Saturday Service Guarantee Wireless Internet

Customer Reviews 44 verified reviews

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Liberty Automotive Service
Verified Customer
May 30, 2014

Mark is friendly, honest, and willing to answer any questions I have about my vehicle and repairs.

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Liberty Automotive Service
Verified Customer
May 30, 2014

Excellent customer service. We had to take our van back after work was done and we were still having an issue. No problem..we called and Mark said bring it in and we will check it. They corrected whatever was wrong without any additional charge. We have used Liberty for our truck and van for 4yrs., and very pleased with all work they have done.

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Liberty Automotive Service
Verified Customer
May 28, 2014

Quick service.

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Liberty Automotive Service
Verified Customer
May 27, 2014

I have never been disappointed with their service to this point.

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Liberty Automotive Service
Verified Customer
May 27, 2014

We have always received honest and fair work over the past 10 years.

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Liberty Automotive Service
Verified Customer
May 22, 2014

I am satisfied with your service.

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Liberty Automotive Service
Verified Customer
May 22, 2014

Service is quick, appropriate, and friendly. Have always been met with a smile. They'll give you honest recommendations without pressuring you. Quick, friendly, hassle free.

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Liberty Automotive Service
Verified Customer
May 21, 2014

I have been taking my car to liberty for years, so have my friends and family. It's so nice to have such good reliable mechanics you can trust. There is also very quick turn around on getting you in and out. I would never go anywhere else

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Liberty Automotive Service
Verified Customer
May 21, 2014

Service completed as promised at fair price.

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Liberty Automotive Service
Verified Customer
May 21, 2014

Friendly, honest and reliable.

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Liberty Automotive Service
Verified Customer
May 17, 2014

Excellent service! Mark is very knowledgeable. His accurate diagnosis resulted in a timely and cost effective repair.

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Liberty Automotive Service
Verified Customer
May 16, 2014

Service is good and honest.

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Liberty Automotive Service
Verified Customer
May 15, 2014

They did the work in timely manner, at a reasonable price.

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Liberty Automotive Service
Verified Customer
May 14, 2014

Excellent service and communication. Fair prices. Work was done surprisingly fast and everyone was courteous, listened to my questions and gave intelligent and understandable answers. I was, and am, impressed.

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Liberty Automotive Service
Verified Customer
May 13, 2014

Fast and friendly service.

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Liberty Automotive Service
Verified Customer
May 13, 2014

Great service, explain everything in simple language, a great group of guys.

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Liberty Automotive Service
Verified Customer
May 12, 2014

Great staff. Good service. Know what they are doing.

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Liberty Automotive Service
Verified Customer
May 12, 2014

One of the rarest things is an honest mechanic. They are honest and patient too.

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Liberty Automotive Service
Verified Customer
May 07, 2014

Was pleased with service.

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Liberty Automotive Service
Verified Customer
May 06, 2014

Exceptional service.

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Liberty Automotive Service
Verified Customer
May 05, 2014

I have had good luck with repairs at this business.

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Liberty Automotive Service
Verified Customer
May 02, 2014

I trust the people that work there. Their prices are fair and the service is quick.

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Liberty Automotive Service
Verified Customer
May 02, 2014

Liberty is always professional, honest, and efficient. They give every aspect of service that a customer needs, and easily put female customers at ease.

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Liberty Automotive Service
Verified Customer
April 29, 2014

It is good.

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Liberty Automotive Service
Verified Customer
April 29, 2014

I got straight forward, direct answers to my questions concerning the work to be performed. I also received a fair estimate of the costs and received a phone call before additional costs were required. All work was performed to my satisfaction. I even received a ride home when I dropped my vehicle off.

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Liberty Automotive Service
Verified Customer
April 26, 2014

I had a 60K mile maintenance done. I'm sure all mechanics were fine. My disappointment was that a light for "check tire pressure light" was on and either was checked and not turned off or totally missed. My steering wheel was grimy and dark shoe marks were left on passenger door frame. I'm used to complete service including care of interior while work is being done.

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Liberty Automotive Service
Verified Customer
April 25, 2014

We have always received great service at Liberty and have appreciated their honesty.

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Liberty Automotive Service
Verified Customer
April 23, 2014

The work has always been done right and I have never had to return my car to re-fix what was already supposed to be done. They are honest and that is so important.

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Liberty Automotive Service
Verified Customer
April 21, 2014

Great service, reasonable price, on time.

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Liberty Automotive Service
Verified Customer
April 05, 2014

We have found Liberty to be professional and very helpful.

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Liberty Automotive Service
Verified Customer
April 05, 2014

I've been taking all my cars for service and all are very accommodating and pleasant to deal with.

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Liberty Automotive Service
Verified Customer
March 31, 2014

Quality service. Personnel very professional and considerate.

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Liberty Automotive Service
Verified Customer
March 28, 2014

Concern shown and helpful advice regarding an engine noise. Continuing to assist and monitor my concern.

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Liberty Automotive Service
Verified Customer
March 28, 2014

Liberty Automotive staff are friendly and very informative. They do a great job and are reasonable in prices. I've taken my van to them 4 different times and have had great service. Thank you.

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Liberty Automotive Service
Verified Customer
March 27, 2014

Great service.

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Liberty Automotive Service
Verified Customer
March 18, 2014

The Liberty Automotive team is always, courteous, timely and knowledgeable with the service they perform.

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Liberty Automotive Service
Verified Customer
March 13, 2014

We always receive good advice and service. We are never sold anything we don't need.

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Liberty Automotive Service
Verified Customer
March 13, 2014

Satisfied with service.

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Liberty Automotive Service
Verified Customer
March 03, 2014

Mark is honest and knowledgeable.

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Liberty Automotive Service
Verified Customer
March 01, 2014

Mr. Morris is very attentive to his customers, and makes sure that the services being rendered are understood. All of the staff are friendly and courteous. I will continue to take my vehicle to Liberty Automotive whenever I have an automotive need.

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Liberty Automotive Service
Verified Customer
February 17, 2014

Everything was done to my satisfaction and at a fair price.

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Liberty Automotive Service
Verified Customer
February 01, 2014

Honesty and great service!

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Liberty Automotive Service
Verified Customer
February 01, 2014

Very fast services and nice employees.

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Liberty Automotive Service
Verified Customer
February 01, 2014

The owner was rude and wanted extra days to get the job done than he said he needed which was 2 already, I think he hadn't ordered the part and was covering up also he told my husband he could replace his Honda Accord mirror but it would have to be painted, they are fiberglass material so we took our Land Rover to a dealer and our Honda to dealer where we felt they knew what they were doing!

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(470) 375-1314

Auto Repair Experience

  1. Mark Morris, Owner
  2. Established 1997
  3. 3 Auto Repair Mechanics on Staff
  4. 65 Years of Car Repair Experience