About LG Automotive
Message from the Shop
We are BMW Audi Mercedes Specialists
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Mobile Repair|
|Muffler & Exhaust||Oil Change & Lube||Roadside Assistance||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts|
|Car Delivery||Car Wash||Coffee||Early Bird Dropoff|
|Gas/Diesel||Loaner Car||Open Saturday||Se Habla Espanol|
|Service Guarantee||Shuttle||Towing||Warranty Accepted|
Customer Reviews (7 reviews)7 Sort by: Date |
These guys are CROOKS!!! I would stay as far away as possible! I took my car in for a small problem, during acceleration my car was sounding a tad louder than normal and being a responsible owner, I brought it to them to check it out... BIG mistake. These guys drove my car into the ground! After keeping my car for over 24 hours, when I picked it up, it was violently shaking and giving me all kinds of engine fault codes that I never had!! They tried to tell me it was something wrong with my turbo valve... the CROOKS had messed with my coil packs and tried to play me as a fool!
STAY AWAY!!! VERY dirty business man. The owner literally laughed in my face as I complained to him!
Worst place in Houston, don't even bother going there. I had a vw passat, the timing belt broke and I took my car over there. A couple of days after I got it back, the car started shaking a lot, I took it back to LG, they told me that the problem was the brake booster and it was going to cost me $600 more to fix that. I decided to take to a different mechanic to make sure that was the real problem. This new place told me that the car was shaking because the new timing belt was not put correctly, and they also told me that LG was charging me twice of what it was suppose to cost to fix it. I'm happy I took my car to a different place. Every time you go to LG they will find something wrong with your car, they don't even now what they are doing.
After a recommendation from a co-worker of mine, I decided to take my 2008 Audi for an oil change, to LG's. I only had limited time to do this, given that I had to return to work- I mentioned this to one of the associates. Not only did I make it back to work on time, but the service was dominantly exceptional. I was truely satisfied with the customer serivce. I was able to ask questions about their procedure, the products used to service my vehicle, and service required for future scheduled check-ups; all questions answered. They went beyond the call of service. Thank you.
I took 3 of my cars in the past month, all have been fixed and are now in top shape, and they also helped me sale one of my cars, they actually got me the client for my 2008 Audi A4 at 13,000 and i was asking 11,900.
Thx much guys for the professional job on my car and on the sell!
I will definitely be coming back hoping for more bussines both ways.