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Lex Brodie's Tire, Brake & Service-Waipahu

94-169 Farrington Hwy, Waipahu, HI 96797 Map & directions

Call Now: (808) 518-3324

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About Lex Brodie's Tire, Brake & Service-Waipahu

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
90
Tools & Equipment
92
Customer Service
88
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

The Waipahu location of Lex Brodie's Tire Company strives to stay on top of the latest technologies and to be a leader in the local community. Recent customers describe this team as "friendly", “professional”, “accommodating”, “reliable”, and “awesome”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Weekend business hours, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Aloha! Please considerer Lex Brodie's for your tire, brake repair and auto service & repairs needs. We have "Lex Appeal!". "Lex Appeal" is the confidence you receive by allowing us to serve you today as well as standing behind our services and products in the future. Lex Brodie's received the very first International BBB Award for "Excellence in Customer Care" which was open to all businesses in USA and Canada (a fortune 100 company came in 2nd behind Lex Brodie's!). Founded in Hawaii in 1961, we are Hawaii's tire experts with over 53 years of experience serving Hawaii drivers. We are also more than Tires! We are "Like Your Family Dr for Your Car" and "Your Alternative to the Dealer for Most of your Cars Service Needs." We have been voted Honolulu's Best for Auto Repair 5 year in a row. Lex Brodie's offers a Fixed Forever Warranty on most of their auto repair services and provides a Lifetime Tire Service Package on tires purchased and installed with us. We would be honored to

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Coffee Extended/Evening Hours Open Saturday
Open Weekends Service Guarantee Wireless Internet

Customer Reviews 34 verified reviews

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 30, 2015

Not expensive prices and fast service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 30, 2015

They were very helpful.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 29, 2015

I am an elderly man, in my late 60's. I had to move my car off of the rack myself that is, after I took my car keys that were hanging from the outside drivers side door. Sorry, I don't find that very unprofessional. Too compound the issue, the mechanic, although watching the entire time, offered no assistance. I felt that the car should have been moved out of the work area and parked in a safe area with the keys inside the car.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 29, 2015

Not as quick in small routine repairs. First one to arrive when store opens for fix of tire. 2 hrs later all is done.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 28, 2015

Great, honest, and genuine customer service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 27, 2015

As always, my requests were fulfilled in a (mostly) reasonable time.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 27, 2015

Good Service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 25, 2015

Great service and price.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 22, 2015

Although I made an appointment for Safety Inspection and rotation/wheel balancing, they still took 3 1/2 hrs.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 20, 2015

Treated well.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 20, 2015

Good customer service

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 20, 2015

Convenient and offers auto services all in one place.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 20, 2015

I get quality service and the staff is very friendly...

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 19, 2015

Prompt , friendly, reliable.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 19, 2015

Service is slow.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 17, 2015

The workers are respectful, welcoming, and professional. They don't try to sell you unnecessary services and I trust their integrity.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 17, 2015

Would have liked a detailed answer regarding the parts that were replaced. What was wrong with them, and how it affected the performance of my truck. Also, I would have liked the option to have replaced my own gas cap, I'm sure I could have found it for less than $27, especially since O'Reilly Auto Parts is next door.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 16, 2015

Excellent service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 15, 2015

Usually very accommodating. Usually good customer service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 15, 2015

I went for a tire and oil change and it took 5 hours to complete even with an appt. The car sat around most of that time. People who got in there after me were done before me. I could understand 2 hours but 5?

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 13, 2015

Friendly staff and very professional service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 13, 2015

They do good work.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 10, 2015

Excellent service. Hiroshi is great!

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 10, 2015

Very polite, they took care of me right away and they where honest checked my other ties and said I had a little more time before I needed new tires on the other ones.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 10, 2015

Customer service was awesome.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 09, 2015

Good customer service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 08, 2015

Excellent Service and customer care.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 06, 2015

Great customer service! The sales person helps find the best prices and discounts! Fast service!

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 05, 2015

Excellent customer service, professional and thorough repairs, exact estimates, and spot on predictions.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 04, 2015

Polite and fast service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 04, 2015

Lex Brodie's always perform their jobs well.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 04, 2015

Prices are kind of high.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 02, 2015

Good customer service.

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Lex Brodie's Tire, Brake & Service-Waipahu
Verified Customer
March 01, 2015

The service was good but it took longer than expected.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 5:00pm
Sun:9:00am to 4:00pm
Call Now:

(808) 518-3324

Auto Repair Experience

  1. Keith Kobayashi , Manager
  2. 3 Auto Repair Mechanics on Staff
  3. 2 ASE Certified Auto Technicians
  4. 53 Years of Car Repair Experience