Fast. Inventory available.
Courteous and reliable services.
I have been buying all my tires from them for the last 15 years. I have never been disappointed by their service.
I received excellent service, attention and respect from contact person. He was very hard working and it was very busy, but he always found time to keep me informed as to what was happening and to check on vehicle, always keeping me updated.
Salesman knowledgeable and price was reasonable.
Friendly, helpful, reasonable & convenient.
They are very courteous, knowledgeable, friendly and prompt.
Friendly employees and top notch service.
Good customer service.
I appreciated the professionalism and quick service.
I was quite satisfied with the service.
Great counter ladies but no sales person was willing to help me.
Very good service overall.
I was initially told I needed an appointment when I informally asked a mechanic as I drove by. When I called to make a Saturday appointment, I was told to just come in at opening time and I'd be fine despite my reference to the previous conversation. I went in and was told I needed an appointment. Jim B. provided good customer service by apologizing and clarifying for me and helping me schedule an appointment on the spot. The work on the car seems ok and they communicated with me before doing anything more than requested. Still, my car was there from 7:30-4 for a standard service and safety check and there were a bunch of smudges I saw later on the hood (not a huge deal but hoped for more care especially on a white car).
I had to call three times to speak to someone about making an appointment. Each time I was transferred to voicemail. I did leave messages, but wasn't called back so I called again.
My car trouble was fixed correctly.
I was in and out of the shop within a reasonable time. The staff was curtious and explained was repair was made to my car before the final bill was ready. I was very pleased with the work.
Best and most honest repair shop on the leeward coast.
Service was applicable as needed. No long wait.
Good customer service at first but then took way too long...
Great service and a job well done. I'm very happy with my experience at Lex Brodie's in Waipahu.
The team at Waipahu are AWESOME!
Fast, Friendly service. Available discounts applied without asking for them.
Excellent service but a little hard to get to due to construction.
The service was excellent. I could not have asked for better.
Bad attitude by front desk worker, told me the wrong information. She was hostile and I won't go back unless absolutely necessary.
Excellent service, good price.
Not expensive prices and fast service.
They were very helpful.
I am an elderly man, in my late 60's. I had to move my car off of the rack myself that is, after I took my car keys that were hanging from the outside drivers side door. Sorry, I don't find that very unprofessional. Too compound the issue, the mechanic, although watching the entire time, offered no assistance. I felt that the car should have been moved out of the work area and parked in a safe area with the keys inside the car.
Not as quick in small routine repairs. First one to arrive when store opens for fix of tire. 2 hrs later all is done.
Great, honest, and genuine customer service.
As always, my requests were fulfilled in a (mostly) reasonable time.
Great service and price.
Although I made an appointment for Safety Inspection and rotation/wheel balancing, they still took 3 1/2 hrs.
Good customer service
Convenient and offers auto services all in one place.
I get quality service and the staff is very friendly...
Prompt , friendly, reliable.
Service is slow.
The workers are respectful, welcoming, and professional. They don't try to sell you unnecessary services and I trust their integrity.
Would have liked a detailed answer regarding the parts that were replaced. What was wrong with them, and how it affected the performance of my truck. Also, I would have liked the option to have replaced my own gas cap, I'm sure I could have found it for less than $27, especially since O'Reilly Auto Parts is next door.
Usually very accommodating. Usually good customer service.
I went for a tire and oil change and it took 5 hours to complete even with an appt. The car sat around most of that time. People who got in there after me were done before me. I could understand 2 hours but 5?
Friendly staff and very professional service.
They do good work.
Excellent service. Hiroshi is great!
Very polite, they took care of me right away and they where honest checked my other ties and said I had a little more time before I needed new tires on the other ones.
Customer service was awesome.
Good customer service.
Excellent Service and customer care.
Great customer service! The sales person helps find the best prices and discounts! Fast service!
Excellent customer service, professional and thorough repairs, exact estimates, and spot on predictions.
Polite and fast service.
Lex Brodie's always perform their jobs well.
Prices are kind of high.
Good customer service.
The service was good but it took longer than expected.