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Lex Brodie's Tire, Brake & Service

94-169 Farrington Hwy, Waipahu, HI 96797 Map & directions

Call Now: (808) 518-3387

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About Lex Brodie's Tire, Brake & Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
90
Tools & Equipment
92
Customer Service
88
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

The Waipahu location of Lex Brodie's Tire Company strives to stay on top of the latest technologies and to be a leader in the local community. Recent customers describe this team as "friendly", “professional”, “accommodating”, “reliable”, and “awesome”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Weekend business hours, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Coffee Extended/Evening Hours Open Saturday
Open Weekends Service Guarantee Wireless Internet

Customer Reviews 34 verified reviews

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 31, 2015

Not expensive prices and fast service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 31, 2015

They were very helpful.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 30, 2015

I am an elderly man, in my late 60's. I had to move my car off of the rack myself that is, after I took my car keys that were hanging from the outside drivers side door. Sorry, I don't find that very unprofessional. Too compound the issue, the mechanic, although watching the entire time, offered no assistance. I felt that the car should have been moved out of the work area and parked in a safe area with the keys inside the car.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 30, 2015

Not as quick in small routine repairs. First one to arrive when store opens for fix of tire. 2 hrs later all is done.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 29, 2015

Great, honest, and genuine customer service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 28, 2015

As always, my requests were fulfilled in a (mostly) reasonable time.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 28, 2015

Good Service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 26, 2015

Great service and price.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 23, 2015

Although I made an appointment for Safety Inspection and rotation/wheel balancing, they still took 3 1/2 hrs.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 21, 2015

Treated well.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 21, 2015

Good customer service

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 21, 2015

Convenient and offers auto services all in one place.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 21, 2015

I get quality service and the staff is very friendly...

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 20, 2015

Prompt , friendly, reliable.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 20, 2015

Service is slow.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 18, 2015

The workers are respectful, welcoming, and professional. They don't try to sell you unnecessary services and I trust their integrity.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 18, 2015

Would have liked a detailed answer regarding the parts that were replaced. What was wrong with them, and how it affected the performance of my truck. Also, I would have liked the option to have replaced my own gas cap, I'm sure I could have found it for less than $27, especially since O'Reilly Auto Parts is next door.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 17, 2015

Excellent service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 16, 2015

Usually very accommodating. Usually good customer service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 16, 2015

I went for a tire and oil change and it took 5 hours to complete even with an appt. The car sat around most of that time. People who got in there after me were done before me. I could understand 2 hours but 5?

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 14, 2015

Friendly staff and very professional service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 14, 2015

They do good work.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 11, 2015

Excellent service. Hiroshi is great!

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 11, 2015

Very polite, they took care of me right away and they where honest checked my other ties and said I had a little more time before I needed new tires on the other ones.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 11, 2015

Customer service was awesome.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 10, 2015

Good customer service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 09, 2015

Excellent Service and customer care.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 07, 2015

Great customer service! The sales person helps find the best prices and discounts! Fast service!

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 06, 2015

Excellent customer service, professional and thorough repairs, exact estimates, and spot on predictions.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 05, 2015

Polite and fast service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 05, 2015

Lex Brodie's always perform their jobs well.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 05, 2015

Prices are kind of high.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 03, 2015

Good customer service.

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Lex Brodie's Tire, Brake & Service
Verified Customer
March 02, 2015

The service was good but it took longer than expected.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 5:00pm
Sun:9:00am to 4:00pm
Call Now:

(808) 518-3387

Auto Repair Experience

  1. Keith Kobayashi , Manager
  2. 3 Auto Repair Mechanics on Staff
  3. 2 ASE Certified Auto Technicians
  4. 53 Years of Car Repair Experience