» » » Leonardi Automotive

Leonardi Automotive

7426 Redwood Blvd, Suite B, Novato, CA 94945 Map & directions

Call Now: (415) 625-0540

See more real customer reviews

About Leonardi Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
92
Tools & Equipment (?)
97
Customer Service (?)
96
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Leonardi's is a family owned and operated repair facility. Owners, Tony and Elizabeth Leonardi work hard to provide the best customer service and high quality auto repairs to the Navato community and have been since 1993. Our unbiased review process showed this commitment to customer service in the raving reviews received from recent customers. This RepairPal Certified shop features a team of experienced and well trained individuals who attend regular ongoing training to keep up with the last industry trends. This enables them to offer a wide range of repairs including smog checks, computer diagnosis, and both major and minor repairs. They confidently back their work with an above average 36-month / 36,000-mile warranty. For your convenience they offer local shuttle service, rental vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet.

Message from the Shop

Our goal is to provide our customer with honest, quality service, in a timely manner. We believe our customers needs and satisfaction come first.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Wash Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Military Discount Rental Car
Se Habla Espanol Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (27 total)

Sort by: Date | Helpful
Leonardi Automotive
Verified Customer
December 13, 2013

I like their service, it's easy to make an appointment, they have a shuttle that'll pick me up and drop me off while my vehicle is in the shop and they take good care of my car.

Flag This
Leonardi Automotive
Verified Customer
December 11, 2013

They're reliable and have been very honest and I like doing business with them.

Flag This
Leonardi Automotive
Verified Customer
December 09, 2013

We consider them to be very honest and they do a good job. They do exactly what they say they're going to do and the work that they do is fine. The reason we started going there was because they did free work on our Golf by replacing a tail bulb without charging us.

Flag This
Leonardi Automotive
Verified Customer
December 05, 2013

Really good service honest and a good shop. They do a super job, it's clean and fast.

Flag This
Leonardi Automotive
Verified Customer
December 02, 2013

They have great customer service, they're fast, thorough, fair, and honest.

Flag This
Leonardi Automotive
Verified Customer
November 29, 2013

They're good at what they do, good budget, and on time.

Flag This
Leonardi Automotive
Verified Customer
November 28, 2013

Every time I bring my car in they do a good job.One time they found a problem that no one else was able to solve, I had tried for years to solve it. The speedometer would randomly go to 0 an wouldn't register the accurate speed.

Flag This
Leonardi Automotive
Verified Customer
November 25, 2013

They have never let me down. They charge fair rates, they don't take advantage, and are amendable in terms of hours.

Flag This
Leonardi Automotive
Verified Customer
November 22, 2013

It was a good job and they did it within the budget they said and I was very happy.

Flag This
Leonardi Automotive
Verified Customer
November 21, 2013

They were nice and friendly. They did the job really fast and they explained everything to me to the point where I understood what was going on. I've been going there for years, my Mom and I don't really know much about cars and they do a great job explaining.

Flag This
Leonardi Automotive
Verified Customer
November 20, 2013

I believe they are honest. I believe they don't do what is unnecessary. They drive you home and pick me up. I just trust them overall.

Flag This
Leonardi Automotive
Verified Customer
November 18, 2013

Quick quote, quick turnaround, and the service is great. They are always friendly, and go out of their way to make sure I get what I need. They even drove me home. They gave out goody bags to all the clients on the owner's birthday.

Flag This
Leonardi Automotive
Verified Customer
November 15, 2013

I've been using them for years and have been satisfied. They are trustworthy, they stand behind their work, and have good prices.

Flag This
Leonardi Automotive
Verified Customer
November 14, 2013

They have done a very good job with me and are very inexpensive and do great work and the car works better then when I got it for the moment. I appreciate that they shuttle me to my house when my car is in the shop.

Flag This
Leonardi Automotive
Verified Customer
November 11, 2013

They did what they said they were going to do and at the estimated price.

Flag This
Leonardi Automotive
Verified Customer
November 08, 2013

I know them very well and they have taken care of every car of mine for the past 25 years.

Flag This
Leonardi Automotive
Verified Customer
November 05, 2013

They took very good care of me and got it out of the way. They just took really good care of me, they went out of their way to take care of me. They're really good people, Mike, Tony, all of them.

Flag This
Leonardi Automotive
Verified Customer
November 04, 2013

They are extremely helpful, I got to the point where I couldn't work on my car anymore and I was having issues doing the work myself. They were extremely helpful they kept me posted on where they were on the repair. It was 10% off on my repair because it took about 3 days.

Flag This
Leonardi Automotive
Verified Customer
November 01, 2013

They are very honest, worthwhile, and trustworthy.

Flag This
Leonardi Automotive
Verified Customer
October 27, 2013

Tony has always been very thorough with our cars, he doesn't add anything extra, he's very pleasant to do business with. Anytime we have a problem we'll take it to Tony.

Flag This
Leonardi Automotive
Verified Customer
October 25, 2013

Good service and quick work.

Flag This
Leonardi Automotive
August 17, 2009

great people! Tony is the owner and really cares about his customers.
i have been going there for 12 years when i moved back to novato.
i have had one warranty and tony took care of it 100 percent, even know it was out of their warranty this way at 40,000 miles after the repair! very happy and will always recommend them.

Flag This
Leonardi Automotive
July 23, 2008

I have had excellent service from these people on two different cars for about 5 years. They are honest and go out of their way to accomidate the needs of their customers.

Flag This

4 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(2) by 2 verified reviewers
Get Directions to Leonardi Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(415) 625-0540

Auto Repair Experience

  1. Tony and Elizabeth Leonardi, Owners
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 34 Years of Car Repair Experience

Quality Affiliations

NAPA

For mechanical repairs, your local NAPA AutoCare Center can provide you with a number of benefits, the foremost being integrity. NAPA AutoCare Center owners know that, as a consumer, you have the right to choose where you decide to take your vehicles for service. Therefore, NAPA AutoCare Center owners provide services you can trust.

Integrity
Maintaining and repairing today's vehicles can be a pleasant experience when you deal with professionals. Your local NAPA AutoCare Center team can recommend a preventive maintenance program that is right for each vehicle your family owns, saving you time and money in the long run.

The NAPA AutoCare Peace of Mind Warranty
NAPA AutoCare Centers offer the best consumer warranty in the industry and is honored at over 13,000 facilities nationwide. The NAPA AutoCare Peace of Mind Warranty provides coverage on qualifying repairs for 12-months or 12,000-miles, whichever occurs first. And, if you pay for these qualifying repairs with your NAPA AutoCare EasyPay Credit Card, your coverage automatically is doubled to 24-months or 24,000-miles, whichever occurs first.