I just had a used complete rear end put in my Jeep by a Tire shop, it cost me $1400. They ordered the rear end from a salvage yard and they told me I had a 1 year labor warranty on any failed part in the rear end. Now both rear seals are leaking 4 weeks after the rear end replacement, and they say that seals are not covered under the warranty. They want to charge me $ 800 to replace both axle seals. I don't have the money to do that, but shouldn't the seals be part of the rear end warranty?
Leaking both rear axle seals. on 2001 Jeep Grand Cherokee
1 answer 1 comment
This the same 2001 Jeep you had the axle seal problem with back in 2010?... That's kinda odd!! The seals probably aren't covered by warranty! Look back on your previous question from August-2010. Same advice applies today!... Use the estimator, top of this page... Enter rear axle bearings replace (both)... That should give you a clue as to how much it cost! ... Yep that would include the seals!!
I can't imagine why a shop would put in a used rear end and not put in new seals before assembly. It's seems to be the standard practice that the seals should be replaced on used rear ends otherwise you are playing Russian Roulette hoping the seals don't fail prematurely. They are easily assessable before the complete assembly is performed, and the labor takes 1/3 time then if it was already assembled. I was never told the seals were not covered and I asked, and was told everything is covered!! there is no documentation or paper work that states they are not covered. If I was told this ahead of time I would have had them replaced for a fraction of the price they will cost me now.