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Larson's Service, Inc.

289 Lynn Street, Peabody, MA 01960 Map & directions

Call Now: (978) 767-2135

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About Larson's Service, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
100
Technical Ability (?)
98
Tools & Equipment (?)
95
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Larson's Service has been serving Peabody and the surrounding communities since 1987. With the goal of "taking care of any concerns while they are small, before they become expensive or inconvenient," the shop specializes in preventive care and maintenance programs for Asian and Domestic vehicles. When a non-maintenance repair is necessary, they also have the diagnostic equipment, experience, and training to find the root cause of the problem quickly and efficiently. A very solid Net Promoter Score in the mid 80s confirms the shop's commitment to customer service and quality work.

Message from the Shop

Larson's Service is "Your Dealership Alternative",a family owned Neighborhood Shop that has been Offering Quality Automotive Service for Domestic & Asian Vehicles for 25 yrs!
Quality Service at fair prices with a SMILE:)
We've helped hundreds of people maintain safer, more reliable vehicles. We look forward to earning your business and showing you how quick and easy it is to have Larson's Service maintain your vehicle. Have a Fun Day!

oh,oh, Check out what people are saying about us:)
http://d39.demandforced3.com/g/index.jsp?id=109031

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercury Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Subaru Suzuki
Toyota

Quality Affiliations

Specialties

Alignment Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Service Guarantee Wireless Internet

Customer Reviews 9 verified reviews (25 total)

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Larson's Service, Inc.
Verified Customer
March 31, 2012

I like the way they always explain what is going wrong with your car.

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Larson's Service, Inc.
Verified Customer
March 30, 2012

Their approach is preventative maintenance. They always check to make sure everything is running good and will let you know when something needs to be replaced without overselling.

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Larson's Service, Inc.
Verified Customer
March 29, 2012

They employees of the shop are extremely friendly.

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Larson's Service, Inc.
Verified Customer
March 28, 2012

I thought they were honest and well informed. They we're very professional and knew what they we're talking about.

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Larson's Service, Inc.
Verified Customer
March 16, 2012

Excellent place to get your car fixed. They are honest and you can trust them.

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Larson's Service, Inc.
Verified Customer
March 09, 2012

I enjoyed the service I had at the shop.

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Larson's Service, Inc.
Verified Customer
March 01, 2012

I am extremely satisfied with their quality of work and I would recommend them to anybody.

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Larson's Service, Inc.
Verified Customer
February 24, 2012

They were good. Excellent experience. They are a great company and very professional.

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Larson's Service, Inc.
Verified Customer
February 16, 2012

They were very friendly and competent and I will definitely go back again.

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Larson's Service, Inc.
January 07, 2011

THANKS GOD FOR YAHOO! THAT IS HOW I FOUND THIS SITE. I HAVE GOTTEN RIPPED OFF SO MANY TIMES SO I DECIDED TO LOOK FOR A NEW SHOP.

DIANE AND KEVIN ARE VERY FRIENDLY AND EXPLAIN EVERYTHING IN DETAIL. WHEN YOU COME IN THEY SET UP A BUDGET AND PRIORITIZED WHAT YOU NEED FIX. IF THEY CHANGE A PART, THEY SHOW YOU BEFORE AND AFTER. I WAS RUNNING LATE TO PICK UP MY CAR AND THEY WAITED, EVEN THOUGH IT WAS AFTER 5PM.

IF YOU REFER SOMEONE YOU GET 1O DOLLARS OFF YOUR NEXT BILL. THEY LET ME KNOW WHAT I NEED TO GET DONE LATER ON AND MOST IMPORTANTLY THEY FIXED IT IN A TIMELY MANNER. TELL A FRIEND TO TELL A FRIEND...LARSON'S SERVICE IS ONE OF THE BEST IN TOWN!

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Larson's Service, Inc.
August 12, 2010

I'm glad to have found both RepairPal and Larson's Service. As a result repair issue has been pleasantly and easily resolved.

Larson's Service is impeccable, professional and very friendly. Their quality standards are very high; their communication is timely and relevant. You don't have to send time waiting at the shop for your service. They provided muffler replacement for me that not many places could perform.

Larson's Service has a semi-annual wellness program that exceeds the manufacturer's which will keep little problems from becoming bigger ones. They provided refreshment which gave me the impression it was a common courtesy. All of the staff is so friendly you'd like to get to know them better. I'm sure I will as I'll keep going back.

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Larson's Service, Inc.
July 09, 2010

After reading the reviews on line, I took my car to Larson's Service for a tune up before I sell it. I was not disappointed!! They took great care of not only my car but me as well. They made sure to fix things properly and at the lowest price possible, knowing that I was selling the car. They made sure I was happy with the repair and went out of their way to give me the best service. I would highly recommend them to everyone!!!

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Larson's Service, Inc.
June 15, 2010

Excelent service they have earned my bussines. They are honest and trustworthy, I was impressed with the quality of both the work and friendliness!!!!

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Larson's Service, Inc.
June 01, 2010

We had both our Honda Pilot and Lexus serviced last week and we couldn't be more pleased.

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Larson's Service, Inc.
July 18, 2009

I have used Larson's Service since it's beginning on Lynn St. The time they take to explain what went wrong and how/why they fixed it is amazing.

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Larson's Service, Inc.
July 13, 2009

Great idea with maintenance program twice/year to ensure carefree,safe driving.
Super customer service and knowledgeable skilled staff.
Easily best garage around!

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Larson's Service, Inc.
July 10, 2009

Very Friendly,Informative staff. Always goes beyond my expectations when it comes to my car. The preventive maintainence program is outstading and have saved me hundreds of dollars in upkeep with my car

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Larson's Service, Inc.
July 09, 2009

they are an awesome garage, and great
work crew. they take the time to show
you what needs to be fixed and explain
everything. I really trust their opinions.
gail

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Larson's Service, Inc.
July 09, 2009

Best shop ever !!!

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Larson's Service, Inc.
July 09, 2009

Knowledgable, helpful, friendly staff who enjoy what they're doing. Rarely do you find a place like Larson's where they actually take the time to talk to you and explain what repairs they did and why.

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Larson's Service, Inc.
July 09, 2009

I have been dealing with Larsons Service for over 20 years. At one time, when my three now-adult children were still at home, my family had five cars going there! Service? Integrity? Total competence? There is no better place to entrust your car than Larsons!

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Larson's Service, Inc.
July 09, 2009

If you are looking for a honest, reliable, car repair shop, take your car to Larson's Service. These guys are the best!!! The most competent, honest mechanics around. I have been taking my car to them for years and I have never had a complaint. They have never over-charged and always diagnose problems correctly. Very competent, honest estimates, fixes it right the first time and use quality parts. I recommend Larson's Service to all my family and friends.

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Larson's Service, Inc.
July 08, 2009

Awesome, great service!

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Larson's Service, Inc.
January 12, 2013

I took my car in for a transmission fluid change and I couldn't of been happier with the quality of mechanical service and customer service provided by this shop they make everything easy definitely felt like I got more than my money's worth they have a new loyal customer

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Larson's Service, Inc.
September 29, 2012

We've been comming to Larson for 3 years now and are extremely happy with their service and quality of work!!! I highly recommend them to all

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Hours of Operation
Mon - Fri:8:30am to 5:00pm
Call Now:

(978) 767-2135

Auto Repair Experience

  1. Diane Larson, Owner
  2. Established 1987
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 28 Years of Car Repair Experience