Larson's Service, Inc.

✓ RepairPal Certified
289 Lynn Street
Peabody, MA 01960
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OPEN NOW
F
8:30am to 5:00pm
OPEN NOW
M
8:30am to 5:00pm
F
8:30am to 5:00pm
T
8:30am to 5:00pm
S
Closed
W
8:30am to 5:00pm
Su
Closed
Th
8:30am to 5:00pm
Call now:
(978) 456-5677

Auto Repair Experience

  • Diane Larson, Owner
  • Established 1987
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience

Scorecard

Larson's Service has been serving Peabody and the surrounding communities since 1987. With the goal of "taking care of any concerns while they are small, before they become expensive or inconvenient," the shop specializes in preventive care and maintenance programs for Asian and Domestic vehicles. When a non-maintenance repair is necessary, they also have the diagnostic equipment, experience, and training to find the root cause of the problem quickly and efficiently. A very solid Net Promoter Score in the mid 80s confirms the shop's commitment to customer service and quality work.

Details

Auto Repair Experience

  • Diane Larson, Owner
  • Established 1987
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience

Specialties

  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Message from the Shop

Larson's Service is "Your Dealership Alternative",a family owned Neighborhood Shop that has been Offering Quality Automotive Service for Domestic & Asian Vehicles for 25 yrs!
Quality Service at fair prices with a SMILE:)
We've helped hundreds of people maintain safer, more reliable vehicles. We look forward to earning your business and showing you how quick and easy it is to have Larson's Service maintain your vehicle. Have a Fun Day!

oh,oh, Check out what people are saying about us:)
http://d39.demandforced3.com/g/index.jsp?id=109031

ReviewsMap
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Overall Rating

9 Verified Reviews

Customer Reviews

Verified CustomerMarch 31, 2012

I like the way they always explain what is going wrong with your car.

Verified CustomerMarch 30, 2012

Their approach is preventative maintenance. They always check to make sure everything is running good and will let you know when something needs to be replaced without overselling.

Verified CustomerMarch 29, 2012

They employees of the shop are extremely friendly.

Verified CustomerMarch 28, 2012

I thought they were honest and well informed. They we're very professional and knew what they we're talking about.

Verified CustomerMarch 16, 2012

Excellent place to get your car fixed. They are honest and you can trust them.

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March 09, 2012

I enjoyed the service I had at the shop.

Verified CustomerMarch 01, 2012

I am extremely satisfied with their quality of work and I would recommend them to anybody.

Verified CustomerFebruary 24, 2012

They were good. Excellent experience. They are a great company and very professional.

Verified CustomerFebruary 16, 2012

They were very friendly and competent and I will definitely go back again.

March 06, 2015

Awful, Awful, Awful.

I brought my car it for a new battery and oil change. I left with a $700+ bill but was told it was good to go for the long run. Two weeks later, my car wouldn't even start and I was stuck in a snow storm away from home. I was told I could bring it back in and pay for another part if it needed one. I can't believe this place has any positive reviews. Terrible, terrible. STAY AWAY! HORRIBLE!

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December 19, 2014

OMG I'm still reeling from the service I got at Larson's today 12/19. My co-worker went there this morning, and texted me about his experience. I gave Diane ( Owner-Operator ) a call, She said they were booked for the day and I took an appointment for 12/24. Less than an hour later, she calls me with an opening at 2:00. I accepted. Now lets say I'm very finicky about who works on my 07 black Corvette and all I need is a Mobil 1 oil change. Upon arrival with my registration in hand as requested, Diane took all my info. and even ran my VIN for recalls, in that I had one pending. They treated my Corvette as if it were their own. My time there was fast and most pleasant and with a quick vacuum , I received my Corvette with a Thank you and a mint and a candy cane left on the dash. That really blew me away. I'm a customer for life. You will be too !!

July 08, 2014

AMAZING!!! I discovered this through your website. I was having issues with my power door locks, and Googling etc lead me to RepairPal, and ultimately Larson's. Diane and her staff are certainly doing things right!!! From my initial on-line request for an appointment, I was totally impressed...I was able to make one within one business day, and Diane replied to my request on the July 4th Holiday!!!! As I said to Diane today - she and her staff provided far better customer service than I have often received at medical facilities!

I was having some other issues with my car in addition to the lock problem so Diane suggested a thorough inspection (which was totally needed as my car had not gotten a complete check up for probably at least two years.) As I was sitting waiting for the report I was a nervous wreck expecting to hear that my car was going to need major repairs. Not the case at all - Diane recommended a few minor things that needed immediate attention, and a few minor things that could be taken care of at my next check up in six months. They resolved my issue with the power locks (ordering and receiving parts in record time) and also corrected a noise issue that I was having ,that I feared was something major with my power steering, in an instant (rust on a plate behind my brakes). The documentation I received from the inspection of my car was far more detailed and informative than most medical reports I have received for my own annual check ups!

I highly recommend this shop for their professionalism, expertise, customer focus and most especially their honesty...Try to schedule your repair for a good weather day - they have a lovely waiting area overlooking the pond where you can wait while your car is serviced. You will feel like you are on vacation, and Diane will come out frequently to update the status on your repair as well as offer beverages and snacks. Thank you RepairPal for helping me to find this WONDERFUL Auto Service company...and thanks to Diane and her staff as well for your Customer Service...

January 12, 2013

I took my car in for a transmission fluid change and I couldn't of been happier with the quality of mechanical service and customer service provided by this shop they make everything easy definitely felt like I got more than my money's worth they have a new loyal customer

September 29, 2012

We've been comming to Larson for 3 years now and are extremely happy with their service and quality of work!!! I highly recommend them to all

January 07, 2011

THANKS GOD FOR YAHOO! THAT IS HOW I FOUND THIS SITE. I HAVE GOTTEN RIPPED OFF SO MANY TIMES SO I DECIDED TO LOOK FOR A NEW SHOP.

DIANE AND KEVIN ARE VERY FRIENDLY AND EXPLAIN EVERYTHING IN DETAIL. WHEN YOU COME IN THEY SET UP A BUDGET AND PRIORITIZED WHAT YOU NEED FIX. IF THEY CHANGE A PART, THEY SHOW YOU BEFORE AND AFTER. I WAS RUNNING LATE TO PICK UP MY CAR AND THEY WAITED, EVEN THOUGH IT WAS AFTER 5PM.

IF YOU REFER SOMEONE YOU GET 1O DOLLARS OFF YOUR NEXT BILL. THEY LET ME KNOW WHAT I NEED TO GET DONE LATER ON AND MOST IMPORTANTLY THEY FIXED IT IN A TIMELY MANNER. TELL A FRIEND TO TELL A FRIEND...LARSON'S SERVICE IS ONE OF THE BEST IN TOWN!

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August 12, 2010

I'm glad to have found both RepairPal and Larson's Service. As a result repair issue has been pleasantly and easily resolved.

Larson's Service is impeccable, professional and very friendly. Their quality standards are very high; their communication is timely and relevant. You don't have to send time waiting at the shop for your service. They provided muffler replacement for me that not many places could perform.

Larson's Service has a semi-annual wellness program that exceeds the manufacturer's which will keep little problems from becoming bigger ones. They provided refreshment which gave me the impression it was a common courtesy. All of the staff is so friendly you'd like to get to know them better. I'm sure I will as I'll keep going back.

July 09, 2010

After reading the reviews on line, I took my car to Larson's Service for a tune up before I sell it. I was not disappointed!! They took great care of not only my car but me as well. They made sure to fix things properly and at the lowest price possible, knowing that I was selling the car. They made sure I was happy with the repair and went out of their way to give me the best service. I would highly recommend them to everyone!!!

June 15, 2010

Excelent service they have earned my bussines. They are honest and trustworthy, I was impressed with the quality of both the work and friendliness!!!!

June 01, 2010

We had both our Honda Pilot and Lexus serviced last week and we couldn't be more pleased.

July 18, 2009

I have used Larson's Service since it's beginning on Lynn St. The time they take to explain what went wrong and how/why they fixed it is amazing.

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July 13, 2009

Great idea with maintenance program twice/year to ensure carefree,safe driving.
Super customer service and knowledgeable skilled staff.
Easily best garage around!

July 10, 2009

Very Friendly,Informative staff. Always goes beyond my expectations when it comes to my car. The preventive maintainence program is outstading and have saved me hundreds of dollars in upkeep with my car

July 09, 2009

they are an awesome garage, and great
work crew. they take the time to show
you what needs to be fixed and explain
everything. I really trust their opinions.
gail

July 09, 2009

Best shop ever !!!

July 09, 2009

Knowledgable, helpful, friendly staff who enjoy what they're doing. Rarely do you find a place like Larson's where they actually take the time to talk to you and explain what repairs they did and why.

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July 09, 2009

I have been dealing with Larsons Service for over 20 years. At one time, when my three now-adult children were still at home, my family had five cars going there! Service? Integrity? Total competence? There is no better place to entrust your car than Larsons!

July 09, 2009

If you are looking for a honest, reliable, car repair shop, take your car to Larson's Service. These guys are the best!!! The most competent, honest mechanics around. I have been taking my car to them for years and I have never had a complaint. They have never over-charged and always diagnose problems correctly. Very competent, honest estimates, fixes it right the first time and use quality parts. I recommend Larson's Service to all my family and friends.

July 08, 2009

Awesome, great service!

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