Larson's Service has been serving Peabody and the surrounding communities since 1987. With the goal of "taking care of any concerns while they are small, before they become expensive or inconvenient," the shop specializes in preventive care and maintenance programs for Asian and Domestic vehicles. When a non-maintenance repair is necessary, they also have the diagnostic equipment, experience, and training to find the root cause of the problem quickly and efficiently. A very solid Net Promoter Score in the mid 80s confirms the shop's commitment to customer service and quality work.
Peabody, MA 01960 USA
Auto Repair Experience
- Diane Larson, Owner
- Established 1987
- 2 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 28 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Car Pickup/Dropoff
- Early Bird Dropoff
- Rental Car
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
I love that Taylor takes the time to explain everything to me. It makes me feel very comfortable bringing my vehicle there.
It's always a pleasure doing business with someone you trust. I trust that Kevin, and his team, will keep my 14-year-old Honda Accord running safely by finding any problems before I break down somewhere, and making the correct fix at a reasonable price. I can't afford a new car right now, and yet I want to be safe. I'm at the right place for this with Larson's!
This was my first time at Larson's and I will definitely be a repeat customer. I think the most important thing you can have in a relationship with a mechanic is trust and not feeling like your own lack of automotive knowledge is being preyed upon for unnecessary work. Larson's staff's primary focus is to educate you on what is going on with your vehicle so that you can make informed decisions. I was told what was absolutely crucial for repair and why but also the things that weren't dire to fix that day. This garage was recommended to me for the aforementioned reasons by someone who takes great pride in the condition and up keeps of their car and I would tell anyone else the same.
A seamless painless experience.
A wonderful alternative to the big dealer repairs that take ALL day or more.
I had a lot of work done; work that saved me from spending unnecessary money at another shop. Kevin & Taylor were very transparent and respectful. Highly recommended. Full disclosure: Taylor was an acquaintance before I visited, but she was a complete professional. I feel my treatment is reflective of how all customers are treated, not preference.
Will take my car there again.
They are always very kind and their works are excellent.
Work done as promised.
Very good business trust their work.
Everything was fine.
I've been going for almost 20 years. I'll never go anywhere else.
Very impressed with customer service. Feel very confident that my car is being well taken care of.
Special thanks to TAYLOR FOR KEEPING ME CALM DURING MY OXYGEN CRISIS. everybody ALWAYS HELPFUL AND POLITE. I WILL BE BACK.
Larson's is a capable and honest shop. I will continue to do business with them and recommend anyone in the area to do the same. They will explain the work they are doing to your car and its value. They will also explain the implications of not performing any work that they recommend.
Shop personnel always communicate any work needed and explain any work done thoroughly.
We actually were having an issue with the vehicle over the weekend and was near the shop so we just dropped it off and called in on Monday to explain and they fixed it and had it ready with no questions asked. Always pleased with Larson's.
Extremely honest, I am so happy I was introduced to them. I already made a 6 month check up!
Always greeted with a smile moved here a couple years ago happy to have found this shop.
Great service. Great mechanics. Great staff.
Very happy and satisfied in the service I received.
The job was well done and the problem fixed. It was expensive but they do a good job.
Appreciated you explaining everything.
Excellent professional service. Friendly staff who will honestly tell you what your car needs and doesn't need.
Always pleased with the work and with having everything explained!
Great shop great service
Regular oil change was done, everyone was friendly, and it was done in a timely manner.
They are great.
Honest, quick and great customer service.
Went great as always would recommend this establishment.
THE LARSON'S FAMILY/TEAM IS THE BEST!!!!!!!
The shop is very good!
Top notch work as always.
Excellent service as usual!
Very well informed. All employees are very approachable and respectful. My car has issues, I am well aware. They did take the car in again for the problem, at no charge to me and did not make me feel bad about it. Would definitely use and recommend this shop!
Always courteous and respectful. They explain things well!
I'm satisfied with diagnostic work they did for my 'check engine' light warning. They found the problem and fixed it. Now the warning light is off. I didn't have to schedule an appointment and they had my car back to me in time for work that evening.
Larson's is the answer to my prayer - to get away from having work done at the dealership. They research everything I need for my Smart Car and maintain it beautifully.
I had snow tires mounted on my car. great job!
Really happy with the work!
These guys are great. I wish I lived closer to this shop because I would go there for all my repairs. I have been getting the rust treatment for the last two years on all my vehicles, and it has been great. A pleasure doing business with Larson's. Great people. Great work.
Always wonderful customer service!
Expensive but good!
They do great work and are very professional and friendly, even the mechanics, but a little on the expensive side.
Excellent job, as always. Thank you!
Excellent service as usual!
Great service....friendly and very informative!
Friendly, helpful, knowledgeable, honest.
As always, great service!
Great people reliable work!
They completely went through my vehicle and told me everything that needed to be repaired and what did not. Kevin explained everything to me and made sure I understood what needs to be done. There was no pressure to have unnecessary repairs done. Great shop with friendly people who want to make sure you are satisfied.
They are very thorough when looking over cars. They explain everything well, answer all questions, and give you a receipt with all the information there. They are always friendly there and so far have been very honest with me. The prices could be better for people with limited resources, but it is accurate and everything is explained for the cost also. I am very pleased when I go to them and feel my car is truly being cared for.
The work was done in a professional way and in timely fashion.
A refreshing approach to customer communication and setting expectations.
Kind, experience, and the best service.
They did a long-distance car pre-purchase inspection. Nice job!
Very helpful. They are straight up with you and very insightful. I would recommend Larson's to anyone that has a car.
Taylor is great, work us done right the first time and good prices.
Very good service, brought car in for an oil change and what ever else was needed. Thorough inspection done and repairs were completed after a call to me. Thorough explanation of everything done.
Their service was excellent.
Larson's has been nothing but accommodating and professional. They are very thorough and honest! If you don't need something, they tell you you don't need it. They're also excellent at preventative maintenance.
Everything went fine and they completed everything we discussed. Totally satisfied with their quality of work.
Service was done quickly.
The mechanic followed up with items that came to light during my last visit. He explained what I should have done without pressure to have it done.
Best shop I have ever used !!!
Very good experience
Semi-annual checkup done.
My car is working super fine. Always happy when you guys fix it for me.
Strait forward honest.
Taylor was extremely friendly and let me know exactly what was wrong with my car what needed to be done. Everything was explained to me in a way I understood and there was no secrets. It was very helpful and made me feel very confident that my car was being taken care of.
Excellent and professional.
I like the way they always explain what is going wrong with your car.
Their approach is preventative maintenance. They always check to make sure everything is running good and will let you know when something needs to be replaced without overselling.
They employees of the shop are extremely friendly.
I thought they were honest and well informed. They we're very professional and knew what they we're talking about.
Excellent place to get your car fixed. They are honest and you can trust them.
I enjoyed the service I had at the shop.
I am extremely satisfied with their quality of work and I would recommend them to anybody.
They were good. Excellent experience. They are a great company and very professional.
They were very friendly and competent and I will definitely go back again.
- High quality repair
- Guaranteed fair prices
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- Current expert training
- Warranty on repairs
- Great customer service