Larson's Service

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larsonsservice@gmail.com
289 Lynn Street
Peabody, MA 01960 USA
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OPEN NOW
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8:30am to 5:00pm
OPEN NOW
S
Closed
W
8:30am to 5:00pm
Su
Closed
Th
8:30am to 5:00pm
M
8:30am to 5:00pm
F
8:30am to 5:00pm
T
8:30am to 5:00pm
Call now:
(978) 456-5677
34 Verified Reviews

Auto Repair Experience

  • Diane Larson, Owner
  • Established 1987
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience
RepairPal Scorecard

Larson's Service has been serving Peabody and the surrounding communities since 1987. With the goal of "taking care of any concerns while they are small, before they become expensive or inconvenient," the shop specializes in preventive care and maintenance programs for Asian and Domestic vehicles. When a non-maintenance repair is necessary, they also have the diagnostic equipment, experience, and training to find the root cause of the problem quickly and efficiently. A very solid Net Promoter Score in the mid 80s confirms the shop's commitment to customer service and quality work.

Details

Auto Repair Experience

  • Diane Larson, Owner
  • Established 1987
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Rental Car
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • WORLDPAC
  • iATN

Message from the Shop

Larson's Service is "Your Dealership Alternative",a family owned Neighborhood Shop that has been Offering Quality Automotive Service for Domestic & Asian Vehicles for 25 yrs!
Quality Service at fair prices with a SMILE:)
We've helped hundreds of people maintain safer, more reliable vehicles. We look forward to earning your business and showing you how quick and easy it is to have Larson's Service maintain your vehicle. Have a Fun Day!

oh,oh, Check out what people are saying about us:)
http://d39.demandforced3.com/g/index.jsp?id=109031

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

53 Verified Reviews
5 stars
(48)
4 stars
(3)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer January 02, 2017

Honest, quick and great customer service.

by - Verified Customer December 29, 2016

Went great as always would recommend this establishment.

by - Verified Customer December 20, 2016

Top notch work as always.

by - Verified Customer December 27, 2016

The shop is very good!

by - Verified Customer December 20, 2016

Excellent service as usual!

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by - Verified Customer December 19, 2016

Very well informed. All employees are very approachable and respectful. My car has issues, I am well aware. They did take the car in again for the problem, at no charge to me and did not make me feel bad about it. Would definitely use and recommend this shop!

by - Verified Customer December 15, 2016

I'm satisfied with diagnostic work they did for my 'check engine' light warning. They found the problem and fixed it. Now the warning light is off. I didn't have to schedule an appointment and they had my car back to me in time for work that evening.

by - Verified Customer December 15, 2016

Always courteous and respectful. They explain things well!

by - Verified Customer December 12, 2016

Larson's is the answer to my prayer - to get away from having work done at the dealership. They research everything I need for my Smart Car and maintain it beautifully.

by - Verified Customer December 11, 2016

I had snow tires mounted on my car. great job!

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by - Verified Customer December 07, 2016

Really happy with the work!

by - Verified Customer December 08, 2016

WONDERFUL SERVICE!

by - Verified Customer December 01, 2016

Always wonderful customer service!

by - Verified Customer November 15, 2016

Excellent service as usual!

by - Verified Customer November 30, 2016

Expensive but good!

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by - Verified Customer November 27, 2016

They do great work and are very professional and friendly, even the mechanics, but a little on the expensive side.

by - Verified Customer November 17, 2016

Excellent job, as always. Thank you!

by - Verified Customer November 07, 2016

As always, great service!

by - Verified Customer November 10, 2016

Great service....friendly and very informative!

by - Verified Customer November 06, 2016

Great people reliable work!

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by - Verified Customer November 08, 2016

Friendly, helpful, knowledgeable, honest.

by - Verified Customer November 03, 2016

They completely went through my vehicle and told me everything that needed to be repaired and what did not. Kevin explained everything to me and made sure I understood what needs to be done. There was no pressure to have unnecessary repairs done. Great shop with friendly people who want to make sure you are satisfied.

by - Verified Customer September 26, 2016

They are very thorough when looking over cars. They explain everything well, answer all questions, and give you a receipt with all the information there. They are always friendly there and so far have been very honest with me. The prices could be better for people with limited resources, but it is accurate and everything is explained for the cost also. I am very pleased when I go to them and feel my car is truly being cared for.

by - Verified Customer September 23, 2016

The work was done in a professional way and in timely fashion.

by - Verified Customer September 22, 2016

A refreshing approach to customer communication and setting expectations.

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by - Verified Customer September 21, 2016

Kind, experience, and the best service.

by - Verified Customer September 20, 2016

They did a long-distance car pre-purchase inspection. Nice job!

by - Verified Customer September 19, 2016

Very helpful. They are straight up with you and very insightful. I would recommend Larson's to anyone that has a car.

by - Verified Customer September 15, 2016

Taylor is great, work us done right the first time and good prices.

by - Verified Customer September 14, 2016

Very good service, brought car in for an oil change and what ever else was needed. Thorough inspection done and repairs were completed after a call to me. Thorough explanation of everything done.

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by - Verified Customer September 12, 2016

Their service was excellent.

by - Verified Customer September 08, 2016

Professional, helpful.

by - Verified Customer September 08, 2016

Larson's has been nothing but accommodating and professional. They are very thorough and honest! If you don't need something, they tell you you don't need it. They're also excellent at preventative maintenance.

by - Verified Customer September 06, 2016

Everything went fine and they completed everything we discussed. Totally satisfied with their quality of work.

by - Verified Customer September 06, 2016

Excellent service!

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by - Verified Customer September 06, 2016

Service was done quickly.

by - Verified Customer September 06, 2016

The mechanic followed up with items that came to light during my last visit. He explained what I should have done without pressure to have it done.

by - Verified Customer September 02, 2016

Best shop I have ever used !!!

by - Verified Customer September 01, 2016

Very good experience

by - Verified Customer September 01, 2016

Semi-annual checkup done.

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by - Verified Customer September 01, 2016

My car is working super fine. Always happy when you guys fix it for me.

by - Verified Customer September 01, 2016

Strait forward honest.

by - Verified Customer August 31, 2016

Taylor was extremely friendly and let me know exactly what was wrong with my car what needed to be done. Everything was explained to me in a way I understood and there was no secrets. It was very helpful and made me feel very confident that my car was being taken care of.

by - Verified Customer August 29, 2016

Excellent and professional.

by - Verified Customer March 31, 2012

I like the way they always explain what is going wrong with your car.

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by - Verified Customer March 30, 2012

Their approach is preventative maintenance. They always check to make sure everything is running good and will let you know when something needs to be replaced without overselling.

by - Verified Customer March 29, 2012

They employees of the shop are extremely friendly.

by - Verified Customer March 28, 2012

I thought they were honest and well informed. They we're very professional and knew what they we're talking about.

by - Verified Customer March 16, 2012

Excellent place to get your car fixed. They are honest and you can trust them.

by March 09, 2012

I enjoyed the service I had at the shop.

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by - Verified Customer March 01, 2012

I am extremely satisfied with their quality of work and I would recommend them to anybody.

by - Verified Customer February 24, 2012

They were good. Excellent experience. They are a great company and very professional.

by - Verified Customer February 16, 2012

They were very friendly and competent and I will definitely go back again.

5 verified customers did not leave comments but provided these ratings:
by Mark, Scott, Joeand 1 other verified reviewer
by Matt
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