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Larson's Service

(978) 767-2414
103 Verified Reviews
larsonsservice@gmail.com

HOURS
08:30
17:00
http://purl.org/goodrelations/v1#Monday
08:30
17:00
http://purl.org/goodrelations/v1#Tuesday
08:30
17:00
http://purl.org/goodrelations/v1#Wednesday
08:30
17:00
http://purl.org/goodrelations/v1#Thursday
08:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:30am to 5:00pm
T
8:30am to 5:00pm
W
8:30am to 5:00pm
Th
8:30am to 5:00pm
F
8:30am to 5:00pm
S
Closed

ADDRESS

289 Lynn Street
Peabody, MA 01960 USA

AUTO REPAIR EXPERIENCE

  • Diane Larson, Owner
  • Established 1987
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience

Larson's Service Reviews

OVERALL RATING

103 Verified Reviews
5 stars
(91)
4 stars
(10)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer April 13, 2017

Very professional, timely, and did a great job reviewing the work that was done in detail so that I left fully informed. Highly recommended.

by - Verified Customer April 10, 2017

Great service a usual.

by - Verified Customer March 27, 2017

They always do good work.

by - Verified Customer March 26, 2017

Very friendly and called me to make a suggestion before doing what I thought was the problem. Which worked and cost me less than expected.

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by - Verified Customer March 23, 2017

Taylor and her crew are the best around!

by - Verified Customer March 22, 2017

As always. Larson's is the best!

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by - Verified Customer March 22, 2017

It was great!

by - Verified Customer March 20, 2017

I love that Taylor takes the time to explain everything to me. It makes me feel very comfortable bringing my vehicle there.

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by - Verified Customer March 19, 2017

Great service, I've finally found a mechanic I trust!

by - Verified Customer March 16, 2017

As always, staff pleasant, knowledgeable.

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by - Verified Customer March 16, 2017

It's always a pleasure doing business with someone you trust. I trust that Kevin, and his team, will keep my 14-year-old Honda Accord running safely by finding any problems before I break down somewhere, and making the correct fix at a reasonable price. I can't afford a new car right now, and yet I want to be safe. I'm at the right place for this with Larson's!

by - Verified Customer March 16, 2017

This was my first time at Larson's and I will definitely be a repeat customer. I think the most important thing you can have in a relationship with a mechanic is trust and not feeling like your own lack of automotive knowledge is being preyed upon for unnecessary work. Larson's staff's primary focus is to educate you on what is going on with your vehicle so that you can make informed decisions. I was told what was absolutely crucial for repair and why but also the things that weren't dire to fix that day. This garage was recommended to me for the aforementioned reasons by someone who takes great pride in the condition and up keeps of their car and I would tell anyone else the same.

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by - Verified Customer March 15, 2017

Great service as always!

by - Verified Customer March 15, 2017

A seamless painless experience.

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by - Verified Customer March 12, 2017

All necessary work was completed and other things that could be a problem in the near future were discussed and I was told what to watch for so I'd know when to call. Everyone is always friendly and they explain in detail the work they performed. I've always trusted everyone at Larson's, to be honest, and fair and I'd recommend them to anyone.

by - Verified Customer March 12, 2017

A wonderful alternative to the big dealer repairs that take ALL day or more.

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by - Verified Customer March 12, 2017

I had a lot of work done; work that saved me from spending unnecessary money at another shop. Kevin & Taylor were very transparent and respectful. Highly recommended. Full disclosure: Taylor was an acquaintance before I visited, but she was a complete professional. I feel my treatment is reflective of how all customers are treated, not preference.

by - Verified Customer March 09, 2017

Will take my car there again.

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by - Verified Customer March 07, 2017

They are always very kind and their works are excellent.

by - Verified Customer March 05, 2017

Work done as promised.

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by - Verified Customer February 26, 2017

Very good business trust their work.

by - Verified Customer February 23, 2017

Everything was fine.

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by - Verified Customer February 22, 2017

I've been going for almost 20 years. I'll never go anywhere else.

by - Verified Customer February 16, 2017

Very impressed with customer service. Feel very confident that my car is being well taken care of.

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by - Verified Customer February 15, 2017

Special thanks to TAYLOR FOR KEEPING ME CALM DURING MY OXYGEN CRISIS. everybody ALWAYS HELPFUL AND POLITE. I WILL BE BACK.

by - Verified Customer February 15, 2017

Larson's is a capable and honest shop. I will continue to do business with them and recommend anyone in the area to do the same. They will explain the work they are doing to your car and its value. They will also explain the implications of not performing any work that they recommend.

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by - Verified Customer February 09, 2017

Shop personnel always communicate any work needed and explain any work done thoroughly.

by - Verified Customer February 05, 2017

We actually were having an issue with the vehicle over the weekend and was near the shop so we just dropped it off and called in on Monday to explain and they fixed it and had it ready with no questions asked. Always pleased with Larson's.

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by - Verified Customer January 26, 2017

Extremely honest, I am so happy I was introduced to them. I already made a 6 month check up!

by - Verified Customer January 26, 2017

Always greeted with a smile moved here a couple years ago happy to have found this shop.

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by - Verified Customer January 23, 2017

Great service. Great mechanics. Great staff.

by - Verified Customer January 19, 2017

Very happy and satisfied in the service I received.

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by - Verified Customer January 17, 2017

The job was well done and the problem fixed. It was expensive but they do a good job.

by - Verified Customer January 17, 2017

Appreciated you explaining everything.

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by - Verified Customer January 12, 2017

Excellent professional service. Friendly staff who will honestly tell you what your car needs and doesn't need.

by - Verified Customer January 12, 2017

Always pleased with the work and with having everything explained!

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by - Verified Customer January 11, 2017

Great shop great service

by - Verified Customer January 10, 2017

Regular oil change was done, everyone was friendly, and it was done in a timely manner.

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by - Verified Customer January 08, 2017

Very knowledgeable!

by - Verified Customer January 04, 2017

Awsome!!

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by - Verified Customer January 03, 2017

They are great.

by - Verified Customer January 02, 2017

Honest, quick and great customer service.

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by - Verified Customer December 29, 2016

Went great as always would recommend this establishment.

by - Verified Customer December 27, 2016

THE LARSON'S FAMILY/TEAM IS THE BEST!!!!!!!

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by - Verified Customer December 27, 2016

The shop is very good!

by - Verified Customer December 20, 2016

Top notch work as always.

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by - Verified Customer December 20, 2016

Excellent service as usual!

by - Verified Customer December 19, 2016

Very well informed. All employees are very approachable and respectful. My car has issues, I am well aware. They did take the car in again for the problem, at no charge to me and did not make me feel bad about it. Would definitely use and recommend this shop!

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by - Verified Customer December 15, 2016

Always courteous and respectful. They explain things well!

by - Verified Customer December 15, 2016

I'm satisfied with diagnostic work they did for my 'check engine' light warning. They found the problem and fixed it. Now the warning light is off. I didn't have to schedule an appointment and they had my car back to me in time for work that evening.

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by - Verified Customer December 12, 2016

Larson's is the answer to my prayer - to get away from having work done at the dealership. They research everything I need for my Smart Car and maintain it beautifully.

by - Verified Customer December 11, 2016

I had snow tires mounted on my car. great job!

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by - Verified Customer December 08, 2016

WONDERFUL SERVICE!

by - Verified Customer December 07, 2016

Really happy with the work!

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by - Verified Customer December 05, 2016

These guys are great. I wish I lived closer to this shop because I would go there for all my repairs. I have been getting the rust treatment for the last two years on all my vehicles, and it has been great. A pleasure doing business with Larson's. Great people. Great work.

by - Verified Customer December 01, 2016

Always wonderful customer service!

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by - Verified Customer November 30, 2016

Expensive but good!

by - Verified Customer November 27, 2016

They do great work and are very professional and friendly, even the mechanics, but a little on the expensive side.

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by - Verified Customer November 17, 2016

Excellent job, as always. Thank you!

by - Verified Customer November 15, 2016

Excellent service as usual!

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by - Verified Customer November 10, 2016

Great service....friendly and very informative!

by - Verified Customer November 08, 2016

Friendly, helpful, knowledgeable, honest.

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by - Verified Customer November 07, 2016

As always, great service!

by - Verified Customer November 06, 2016

Great people reliable work!

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by - Verified Customer November 03, 2016

They completely went through my vehicle and told me everything that needed to be repaired and what did not. Kevin explained everything to me and made sure I understood what needs to be done. There was no pressure to have unnecessary repairs done. Great shop with friendly people who want to make sure you are satisfied.

by - Verified Customer September 26, 2016

They are very thorough when looking over cars. They explain everything well, answer all questions, and give you a receipt with all the information there. They are always friendly there and so far have been very honest with me. The prices could be better for people with limited resources, but it is accurate and everything is explained for the cost also. I am very pleased when I go to them and feel my car is truly being cared for.

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by - Verified Customer September 23, 2016

The work was done in a professional way and in timely fashion.

by - Verified Customer September 22, 2016

A refreshing approach to customer communication and setting expectations.

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by - Verified Customer September 21, 2016

Kind, experience, and the best service.

by - Verified Customer September 20, 2016

They did a long-distance car pre-purchase inspection. Nice job!

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by - Verified Customer September 19, 2016

Very helpful. They are straight up with you and very insightful. I would recommend Larson's to anyone that has a car.

by - Verified Customer September 15, 2016

Taylor is great, work us done right the first time and good prices.

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by - Verified Customer September 14, 2016

Very good service, brought car in for an oil change and what ever else was needed. Thorough inspection done and repairs were completed after a call to me. Thorough explanation of everything done.

by - Verified Customer September 12, 2016

Their service was excellent.

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by - Verified Customer September 08, 2016

Professional, helpful.

by - Verified Customer September 08, 2016

Larson's has been nothing but accommodating and professional. They are very thorough and honest! If you don't need something, they tell you you don't need it. They're also excellent at preventative maintenance.

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by - Verified Customer September 06, 2016

Everything went fine and they completed everything we discussed. Totally satisfied with their quality of work.

by - Verified Customer September 06, 2016

Excellent service!

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by - Verified Customer September 06, 2016

Service was done quickly.

by - Verified Customer September 06, 2016

The mechanic followed up with items that came to light during my last visit. He explained what I should have done without pressure to have it done.

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by - Verified Customer September 02, 2016

Best shop I have ever used !!!

by - Verified Customer September 01, 2016

Very good experience

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by - Verified Customer September 01, 2016

Semi-annual checkup done.

by - Verified Customer September 01, 2016

My car is working super fine. Always happy when you guys fix it for me.

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by - Verified Customer September 01, 2016

Strait forward honest.

by - Verified Customer August 31, 2016

Taylor was extremely friendly and let me know exactly what was wrong with my car what needed to be done. Everything was explained to me in a way I understood and there was no secrets. It was very helpful and made me feel very confident that my car was being taken care of.

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by - Verified Customer August 29, 2016

Excellent and professional.

by - Verified Customer March 31, 2012

I like the way they always explain what is going wrong with your car.

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by - Verified Customer March 30, 2012

Their approach is preventative maintenance. They always check to make sure everything is running good and will let you know when something needs to be replaced without overselling.

by - Verified Customer March 29, 2012

They employees of the shop are extremely friendly.

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by - Verified Customer March 28, 2012

I thought they were honest and well informed. They we're very professional and knew what they we're talking about.

by - Verified Customer March 16, 2012

Excellent place to get your car fixed. They are honest and you can trust them.

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by March 09, 2012

I enjoyed the service I had at the shop.

by - Verified Customer March 01, 2012

I am extremely satisfied with their quality of work and I would recommend them to anybody.

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by - Verified Customer February 24, 2012

They were good. Excellent experience. They are a great company and very professional.

by - Verified Customer February 16, 2012

They were very friendly and competent and I will definitely go back again.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
98
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
91

Larson's Service has been serving Peabody and the surrounding communities since 1987. With the goal of "taking care of any concerns while they are small, before they become expensive or inconvenient," the shop specializes in preventive care and maintenance programs for Asian and Domestic vehicles. When a non-maintenance repair is necessary, they also have the diagnostic equipment, experience, and training to find the root cause of the problem quickly and efficiently. A very solid Net Promoter Score in the mid 80s confirms the shop's commitment to customer service and quality work.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Rental Car
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet

AFFILIATIONS

  • ASA
  • WORLDPAC
  • iATN

MESSAGE FROM THE SHOP

Larson's Service is "Your Dealership Alternative",a family owned Neighborhood Shop that has been Offering Quality Automotive Service for Domestic & Asian Vehicles for 25 yrs!
Quality Service at fair prices with a SMILE:)
We've helped hundreds of people maintain safer, more reliable vehicles. We look forward to earning your business and showing you how quick and easy it is to have Larson's Service maintain your vehicle. Have a Fun Day!

oh,oh, Check out what people are saying about us:)
http://d39.demandforced3.com/g/index.jsp?id=109031

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Larson's Service
2006 Mazda 6 i<br>Car only starts in neutr...
Good Morning Ruben, sounds like you will need some testing to the system to find the cause of the new neutral safety switch failing. Our shop, Larson's Service in Peabody, would be happy to test and resolve the problem for you. You can set an appointment online or give us a call at 978.530.1111 www.larsonsservice.com
Sounds like I&#39;m being hit from the bac...
Good Morning, If your transmission concern is only happening after 30minutes, possible fluid, solenoid or internal problem. LARSON's would be happy to test and find the cause for you. Have you pulled computer codes? www.larsonsservice.com 978.530.1111

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