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Larrondo's Auto Center

2830 19th St SE, Salem, OR 97302 Map & directions

Call Now: (503) 549-4795

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About Larrondo's Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
97
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Larrondo's Auto Center was established in 2009 by Carlos and Juan Aleigha with the intention of becoming a new kind of automotive repair experience. Our review of their most recent customers verified they are on the right track. This RepairPal Certified shop was described to us as reasonably priced, quality repairs, done quickly, and great communicators. Not only is this shop customer friendly it is also very technically qualified. This team of professional technicians takes the time to attend the automotive training necessary to help ensure that your vehicle is fixed right the first time. This training, coupled with an investment in the automotive tools and computer diagnostic equipment make this location capable of repairs ranging from computer programing and advanced diagnosis, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Rental cars, local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

We're a Customer-Focused, Nationally Recognized NAPA AutoCare Center, Delivering the Best Auto Repair Services to South Salem and the Mid Valley. We provide extensive, professional automotive services including: general repairs, automotive electrical repairs, tires, brakes, shocks and struts, factory scheduled maintenance, body work, dry/green car washes, oil changes, engine repairs and replacement, transmission repairs and replacement, and vehicle diagnostics. We provide a full Nationwide Warranty with Repairs and/or a Nationwide Tire Warranty. We provide free estimates by phone (503-383-1349), text (971-599-1349) as well as on our website (LarrondosAutoCenter.com). We provide electronic receipts, text and email repair updates, plus so much more. We're also the FIRST shop in the nation to have Paperless Operations (from check-in to check-out!).

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Hybrid/Electric Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Car Wash Coffee Early Bird Dropoff
Financing Free Estimates Free Inspection Gas/Diesel
Heated Waiting Room Parts/Accessories Rental Car Se Habla Espanol
Service Guarantee Shuttle Warranty Accepted Wireless Internet

Customer Reviews 32 verified reviews

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Larrondo's Auto Center
Verified Customer
November 03, 2014

They have good service and reasonable prices.

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Larrondo's Auto Center
Verified Customer
October 29, 2014

They give you good service. They are friendly. I feel that my car is running a lot better now that I went there.

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Larrondo's Auto Center
Verified Customer
October 24, 2014

Service was great, and they explained everything to me in detail.

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Larrondo's Auto Center
Verified Customer
October 21, 2014

I have always received good service.

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Larrondo's Auto Center
Verified Customer
October 20, 2014

Straight forward service.

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Larrondo's Auto Center
Verified Customer
October 16, 2014

The price is fair and I like the people.

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Larrondo's Auto Center
Verified Customer
October 16, 2014

The most horrible experience I have ever had with a merchant EVER!

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Larrondo's Auto Center
Verified Customer
October 15, 2014

They're fast and efficient and don't feel like I'm being hoodwinked or told I need services that aren't necessary, which has been my experience with other businesses in the past.

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Larrondo's Auto Center
Verified Customer
October 06, 2014

He has been very informative and thorough. He generally does a very fine job at taking care of my needs.

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Larrondo's Auto Center
Verified Customer
October 03, 2014

The customer service is amazing! I felt they had my schedule and auto needs in mind.

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Larrondo's Auto Center
Verified Customer
September 29, 2014

Great customer service and a nice atmosphere.

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Larrondo's Auto Center
Verified Customer
September 10, 2014

They have outstanding service.

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Larrondo's Auto Center
Verified Customer
September 09, 2014

Every time I get something fixed here a week later something else is wrong. They charged me 2 times for something I was told would be complementary.

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Larrondo's Auto Center
Verified Customer
August 11, 2014

They do pretty good work. They are pretty good at getting the car in and out in reasonable time.

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Larrondo's Auto Center
Verified Customer
August 11, 2014

They are a quality auto shop that gives you prices up front. The owners are honest and friendly people. The fact that we have had a couple of cars serviced there in the past few years and the service is always great and always great warranties.

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Larrondo's Auto Center
Verified Customer
August 08, 2014

Good service.

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Larrondo's Auto Center
Verified Customer
July 17, 2014

They figured out the problem my car was having and fixed it in a timely manner.

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Larrondo's Auto Center
Verified Customer
July 16, 2014

They did things to my vehicle that were not only unethical but unlawful. They put my family in a position to be stranded or even start a fire. After taking the vehicle to e reputable shop and being sent pictures as well as I have kept the parts they altered, modified and cut I have started exploring my legal options.

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Larrondo's Auto Center
Verified Customer
July 10, 2014

They were honest people and took special care for me and my vehicle. They were very high-tech, which I like, and provided top-notch customer service. :)

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Larrondo's Auto Center
Verified Customer
July 08, 2014

Good service. Fixed the issue in a timely manner.

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Larrondo's Auto Center
Verified Customer
June 19, 2014

I think they have always been fair. They have competitive prices and they have always been honest with me.

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Larrondo's Auto Center
Verified Customer
June 10, 2014

I paid them a $75 diagnostic fee. Then I paid them to do the necessary repairs. Not one week later there was something else wrong with my car, they wanted another $75 diagnostic fee to even look at it. I just feel that after a $600 repair, one week prior earns me a peek under the hood, at no or a discounted fee. That's why I won't be going back there and I don't recommend it to my friends.

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Larrondo's Auto Center
Verified Customer
May 28, 2014

Quick service and excellent communication through the whole process.

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Larrondo's Auto Center
Verified Customer
May 23, 2014

They provided transportation to and from the shop. They are quick and they stayed very close by communication through email with updates of what was happening before, during, and after the service. They have all the files stored electronically that you can access.

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Larrondo's Auto Center
Verified Customer
May 13, 2014

The work was done quickly, was well priced and I was able to get me an appointment quickly.

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Larrondo's Auto Center
Verified Customer
April 28, 2014

The service advisor at this place was kind to me and my wife and took the time to explain the repairs that were perform to the my car.

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Larrondo's Auto Center
Verified Customer
April 08, 2014

The service is excellent. The repairs are done timely. We like them because they are good to us and have great customer service. If a new issue comes up they take care of it and fix it.

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Larrondo's Auto Center
Verified Customer
April 07, 2014

I was happy with the service and I thought the price was reasonable.

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Larrondo's Auto Center
Verified Customer
March 27, 2014

Carlos has been providing quality care to many of our vehicles for many years. He treats us well and we feel that he does quality work.

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Larrondo's Auto Center
Verified Customer
March 06, 2014

They have always been good to me, and they provide excellent service at reasonable prices.

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Larrondo's Auto Center
Verified Customer
February 24, 2014

Great customer service, good work and they take care of their customers throughout the entire process.

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Larrondo's Auto Center
Verified Customer
January 13, 2014

I have had work done there, the work they do is done correctly the first time and they thoroughly explain what they need to do.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:30am to 5:30pm
Call Now:

(503) 549-4795

Auto Repair Experience

  1. Aleigha and Juan Larrondo , Owners
  2. Established 2009
  3. 2 Auto Repair Mechanics on Staff
  4. 44 Years of Car Repair Experience