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Lancer Service Auto Care

(651) 323-2286
46 Verified Reviews
mail@lancerservice.com

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 5:00pm
T
7:00am to 5:00pm
W
7:00am to 5:00pm
Th
7:00am to 5:00pm
F
7:00am to 5:00pm
S
Closed

ADDRESS

270 E 8th St
Saint Paul, MN 55101 USA

AUTO REPAIR EXPERIENCE

  • Carl Thomas, Owner
  • Established 1977
  • 5 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 110 Years of Car Repair Experience

Lancer Service Auto Care Reviews

OVERALL RATING

46 Verified Reviews
5 stars
(35)
4 stars
(10)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer March 30, 2015

Excellent service, expert knowledge of all makes/models, very detailed, on time, honest!!

by - Verified Customer March 29, 2015

I had a fantastic experience with you guys. You really helped me in a pinch, and I feel like you treated me with respect, which doesn't always happen as a young woman when seeking auto care.

by - Verified Customer March 29, 2015

Good Honest service.

by - Verified Customer March 29, 2015

I feel confident that I am being treated honestly and fairly.

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by - Verified Customer March 26, 2015

Friendly, professional, quality work.

by - Verified Customer March 26, 2015

Consistently high levels of customer service and reliable car care.

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by - Verified Customer March 25, 2015

They care about their customers and actually want to help them. They also do excellent work.

by - Verified Customer March 24, 2015

Friendly, great service.

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by - Verified Customer March 24, 2015

This kind of service is hard to find today. When you recommend Lancers you are doing them a "real" favor. I send my entire family there. (adult children & their families.)

by - Verified Customer March 24, 2015

Great, honest, and friendly service and even better people.

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by - Verified Customer March 23, 2015

Always helpful and quick.

by - Verified Customer March 23, 2015

Fair prices, nice service, good location.

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by - Verified Customer March 23, 2015

Reliable, trustworthy, you get what you pay for. Quality repairs.

by - Verified Customer March 23, 2015

Very good customer service.

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by - Verified Customer March 22, 2015

Very helpful and honest staff providing Excellent service at an affordable price.

by - Verified Customer March 19, 2015

These guys aren't cheap but you can count on things being done right the first time.

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by - Verified Customer March 19, 2015

They do great work, clearly communicate what needs to be done and the cost. They keep me up to date on preventive maintenance and keep records of maintenance history and things to keep an eye on.

by - Verified Customer March 19, 2015

Convenient location. Straight forward service and explanations.

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by - Verified Customer March 17, 2015

Good service, fast turnaround time, convenient location.

by - Verified Customer March 16, 2015

Great customer service and thorough explanation of car needs.

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by - Verified Customer March 16, 2015

Thorough work, and very responsive follow through and advise from Carl and the other advisers.

by - Verified Customer March 12, 2015

They were very helpful, delivered service on time, and expressed genuine care for my needs.

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by - Verified Customer March 12, 2015

Great service, good transparency and communication. Good value compared to dealer.

by - Verified Customer March 12, 2015

We LOVE bringing our vehicles to Lancer - they are very proactive about the care of our vehicles and we really respect that!

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by - Verified Customer March 11, 2015

They are always swift and thorough.

by - Verified Customer March 11, 2015

They did just was needed and quickly, highly recommended.

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by - Verified Customer March 10, 2015

I am able to get in a timely fashion, they thoroughly explain issues, and get it completed timely. They are trustworthy.

by - Verified Customer March 10, 2015

Friendly staff, excellent service, no b.s.

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by - Verified Customer March 09, 2015

Lancer has always advised me of work that needs to be done or should be done and left it to me to decide if I wanted the work done. They are courteous and knowledgeable. They review the work they have done and point out those things which they need to watch. I feel very comfortable with and trust their advice.

by - Verified Customer March 05, 2015

Lancer staff are professional, competent, friendly. They show they want to have long-term relationships with their customers by identifying things to monitor for the future rather than trying to sell service that doesn't need to be done right away.

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by March 05, 2015

I have had a couple of problems but they were professional about it.

by - Verified Customer March 03, 2015

They have excellent recommendations for me and my cost of repair was low and accurate.

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by - Verified Customer February 27, 2015

Excellent, honest, informative and timely service.

by - Verified Customer February 26, 2015

You get the job done right, on time, and for the price quoted.

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by - Verified Customer February 26, 2015

Service is always excellent.

by - Verified Customer February 26, 2015

They have done excellent work each time my car has been serviced there. They make sure you understand whats being suggested to repair on the car and the reason they are making the recommendation.

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by - Verified Customer February 25, 2015

They have always been responsive, on time, and treated me well.

by - Verified Customer February 24, 2015

Excellent Professional Service.

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by - Verified Customer February 23, 2015

Good, honest service.

by - Verified Customer February 23, 2015

Great customer service!

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by - Verified Customer February 20, 2015

I've been a customer there for several years and have always received good service.

by - Verified Customer February 19, 2015

I have taken my vehicles to Lancer for years and have found them to be honest, nice and easy to work with. I like that they schedule a day for the necessary service and have the car done at the end of they day for the price they quoted.

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by - Verified Customer February 18, 2015

I trust Lancer, I would have rated higher but their hours and location are not always convenient

by - Verified Customer February 17, 2015

I had a great experience, they have a great staff, and they did a great job.

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RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
98

Lancer Service Auto Care was established in 1977 and has been providing the Twin Cities and the surrounding area with quality automotive repairs ever since. This shop features a team of very experienced, highly trained, and ASE Certified technicians who are equipped with the tools and dealer level diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. Work performed by this RepairPal Certified shop is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “helpful”, “professional”, “honest”, “friendly”, and “excellent”. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASE Blue Seal
  • Bosch Service Network
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Lancer Service has been providing over 35 years of Dedicated Service and Quality Auto Care for virtually all types of cars and trucks, imports and domestic. We are conveniently located in downtown Saint Paul. Our staff of highly trained, ASE certified automotive professionals will take the time to care about your needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Lancer Service Auto Care
All lights r off etc... why is it dining w...
There are two reasons for them to ding, the key is in the ignition of the lights are on. Check to make sure that is not the case. Jiggle the ignition key when you pull it out and see if it stops. If that doesnt do it further testing will be required.
Do not cut cables!! Perform reinitialization first and then see if they start to perform properly. If there is anything preventing them from opening and closing properly they will code and stop operation.
my tranny will shift manually 1stand2nd bu...
What codes are present, is the transmission control module attempting the shift? Does reverse work properly?
I just bought a new battery last month, an...
Battery light indicates an issue with the charging system not the battery. It is not uncommon on that vehicle to have the brake light come on when a charging system issue is present.
There is a warranty on the transmission. B...
Whenever a transmission is installed the PRNDL switch should be adjusted. It sounds like you have a cable or switch that would require adjustment. The shop that you had do the work should take care of it at no charge unless there is an outside issue with the cable or switch.

Map
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