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Lake Arbor Automotive & Truck

9146 Marshall Place, Westminster, CO 80031 Map & directions

Call Now: (303) 647-9925

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About Lake Arbor Automotive & Truck

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
93
Tools & Equipment (?)
95
Customer Service (?)
96
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Lake Arbor Automotive & Truck has everything we are looking for in a certified shop. We were very impressed by their integrity and ethics, as evidenced by their 2011 Golden Ethics Award and their 2012 Bill Daniels Ethics in Business Award. We were delighted to find their owner, Dana TePoel, has over 20 years of experience in the auto industry. This ASE Blue Seal shop (of which there are only about 1500 nationwide) is also AAA and BBB accredited, and provides state emissions testing. They have been serving the Westminster, CO area since 1992.

Message from the Shop

When you bring your vehicle to Lake Arbor Automotive, you can be assured you will get the highest quality work for a fair price. We have state-of-the-art equipment and extremely qualified staff. Whatever make or model, we have the experience to get you the result you need. And, we offer the broadest range of repairs and services so there is no need for you, your family, friends, or colleagues to go anywhere else. We want to be your one-stop automotive repair and service shop.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Free Inspection Gas/Diesel Heated Waiting Room
Loaner Car Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 34 verified reviews (35 total)

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Lake Arbor Automotive & Truck
Verified Customer
August 24, 2012

This company is fair, reasonably priced and honest.

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Lake Arbor Automotive & Truck
Verified Customer
August 24, 2012

Brought truck in for oil change and emissions. got there and emissions test had not been done so had to wait an extra half hour.

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Reply from Lake Arbor Automotive & Truck -  DaaadOctober 22, 2012 11:12

Oops! I sounds like we had a communication breakdown on this one. Thank you for your feedback. We have made a procedural change as a result. This shouldn't happen on you next visit.
Dana TePoel(owner)

Lake Arbor Automotive & Truck
Verified Customer
August 24, 2012

In the past, I've had excellent service. This time was not so excellent. But I guess there's always going to be that one time things don't go exactly right. I still plan to return to them in the future.

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Reply from Lake Arbor Automotive & Truck -  DaaadOctober 22, 2012 11:42

Hi, This is Dana...the owner. Please contact me at your earliest convenience to let me know what happened. It is important that we learn from our mistakes. My number is 303-426-4764

Lake Arbor Automotive & Truck
Verified Customer
August 24, 2012

They are very professional, very well trained. There are several certificates on the board. Their mechanics are very knowledgeable, they know what they're doing. They're right on top of everything. They communicated very well with me while they were working on my truck so I knew what was going on. I wish there was better parking over there, it's hard to find a place to park.

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Reply from Lake Arbor Automotive & Truck -  DaaadOctober 22, 2012 11:41

Thank you for your kind words! We have established a parking arrangement with our neighbor Steve( His company is Save our Soles. He manufactures bicycle socks and has some extra spaces as he has no retail customers) I recycle his manufacturing oil and loan him my bobcat and he let's us park the overflow on those overwhelming days. It has eased things considerably.
Thanks again, Dana TePoel(owner)

Lake Arbor Automotive & Truck
Verified Customer
August 23, 2012

Great people and great service

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Lake Arbor Automotive & Truck
Verified Customer
August 23, 2012

I own 4 automobiles and Lake Arbor takes care of 3 of them. I have been coming to Lake Arbor for many years and they have my complete trust and respect when it comes to Auto Care. They are professional, knowledgeable and friendly each and every time. I would best describe Lake Arbor as Consistent in Professional Customer Service.

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Lake Arbor Automotive & Truck
Verified Customer
August 17, 2012

Very satisfied with the quality of work performed on my 2000 Suburban. I was never pressured into purchasing more service than what I went in for. Great group of people to do business with.

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Lake Arbor Automotive & Truck
Verified Customer
August 14, 2012

Very satisfied.

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Lake Arbor Automotive & Truck
Verified Customer
August 08, 2012

Lake Arbor has always been very honest about the repairs that need to be done. They also let me know when something can wait to be repaired.

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Lake Arbor Automotive & Truck
Verified Customer
August 03, 2012

Lake Arbor is the only shop I will take my car to. They have done everything they said they would do at a fair price.

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Lake Arbor Automotive & Truck
Verified Customer
August 02, 2012

A professional, clean repair facility.

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Lake Arbor Automotive & Truck
Verified Customer
August 02, 2012

Lake Arbor Auto employees are friendly, yet professional. We trust them and have recommended them many times to friends.

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Lake Arbor Automotive & Truck
Verified Customer
July 31, 2012

Great group of people working there and the loaner vehicles are convenient for those on the run.

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Lake Arbor Automotive & Truck
Verified Customer
July 26, 2012

The work is always done by the quoted time & usually sooner.

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Lake Arbor Automotive & Truck
Verified Customer
July 25, 2012

The staff is honest and courteous.

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Lake Arbor Automotive & Truck
Verified Customer
July 25, 2012

Lake Arbor Automotive has been servicing my car and truck for years. I have never been anything less than completely satisfied. The staff is a pleasure to work with, and they will have my business for a long time.

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Lake Arbor Automotive & Truck
Verified Customer
July 19, 2012

Wonderfull place, Great technicians and Advisors.

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Lake Arbor Automotive & Truck
Verified Customer
July 17, 2012

GOOD SHOP!

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Lake Arbor Automotive & Truck
Verified Customer
July 17, 2012

Over the course of 15+ years, I and various members of my family have consistently received excellent service with very fair pricing at Lake Arbor Automotive. I have never been pressured to authorize an "extra" repair. On the rare occasion when I was dissatisfied with a service or repair, the issue was promptly attended to without argument or hassle. Do yourself a favor and give them a try; you won't regret it.

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Lake Arbor Automotive & Truck
Verified Customer
June 29, 2012

The people make the business. I have always had a good experience.

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Lake Arbor Automotive & Truck
Verified Customer
June 27, 2012

Great service!!!!!!!!!

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Lake Arbor Automotive & Truck
Verified Customer
June 25, 2012

Very frienly service. Vehicle ready on time.

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Lake Arbor Automotive & Truck
Verified Customer
June 20, 2012

I've been doing business with them for almost 20 years with no complaints. I'm very, very happy.

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Lake Arbor Automotive & Truck
Verified Customer
June 18, 2012

Outstanding!

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Lake Arbor Automotive & Truck
Verified Customer
June 15, 2012

The staff is always knowlegeable and courteous. I have used Lake Arbor Automotive for years and when I have automotive issues I don't want to tackle myself, I feel confident in their work and professioinalism.

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Lake Arbor Automotive & Truck
Verified Customer
June 11, 2012

Lake Arbor Auto and Truck is the only place we would ever take our vehicles for maint.

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Lake Arbor Automotive & Truck
Verified Customer
June 01, 2012

Very Friendly, helpful and professional

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Lake Arbor Automotive & Truck
Verified Customer
June 01, 2012

I love their honesty about repairs. the price seems fair and they're thorough with explaining the whole process. I'm very lucky to have found them. :)

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Lake Arbor Automotive & Truck
Verified Customer
May 31, 2012

All their work was good.

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Lake Arbor Automotive & Truck
Verified Customer
May 30, 2012

Extremely knowledgeable and professional staff, always a pleasant experience and easy on the pocket book when taking any of our cars to this shop. Have been using these people for over 10 years for my Diesel Repairs, Auto Emissions & Repairs, Thanks Lake Arbor!!! Dan & Mary Ann Pace

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Lake Arbor Automotive & Truck
Verified Customer
May 11, 2012

Great service

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Lake Arbor Automotive & Truck
Verified Customer
May 10, 2012

Probably the best shop I have ever done business with

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Lake Arbor Automotive & Truck
Verified Customer
May 07, 2012

Fantastic shop!!! I recommend them all the time!

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Lake Arbor Automotive & Truck
Verified Customer
April 30, 2012

It is nice to know you are not being ripped off. They even offered to delay some of the repairs and only do what was absolutely necessary if the cost was too much at the time.

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Lake Arbor Automotive & Truck
September 18, 2012

The people in this shop are like family. That's how well they take care of me, and how well I can trust them. And I tell my REAL family members to go to Lake Arbor Auto.

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Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(303) 647-9925

Auto Repair Experience

  1. Dana TePoel, Owner
  2. Established 1992
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 95 Years of Car Repair Experience