» » » Laguna Niguel Auto Center

Laguna Niguel Auto Center

(949) 582-2191

27622 Camino Capistrano Unit C, Laguna Niguel, CA 92677

Overall Score

Hours of Operation

Mon - Fri:8:00am to 5:30pm

Message from the Shop

Laguna Niguel Auto Center is a full service auto repair facility. We service all makes and models of vehicles. From minor services to major repairs and computer diagnostics, we are equipped and trained to service all your auto repair needs. Laguna Niguel Auto Center has been in business Serving the South County Communities for over 40 years. We are your dealership alternative and the home of the 3 year or 36,000 mile warranty on all repairs.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Upholstery Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Coffee Early Bird Dropoff Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Military Discount Parts/Accessories
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews (18 reviews)

Sort by: Date | Helpful
Laguna Niguel Auto Center
Verified Customer
October 11, 2011

They do a great job. I always use them.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 29, 2011

I would highly recommend them to anyone. They are prompt, professional, and they go the extra mile.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 26, 2011

Sergio and Rem are fabulous. They were all great.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 24, 2011

It is always good to find someone who is responsible, who has fair prices, and meets the requirements of what I expect and meets those goals and does it on time or ahead of time. They perform in a professional manner and they have the job done on time and at a good price.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 19, 2011

They just seem to care. They take a real personal side into repairing your car. They will tell you what they find and let you make decisions on what you want to repair. They make you feel like a person- not just someone who's dropping off a car. They understand that it is expensive to repair cars and they understand how important it is to get your car repaired correctly and get it back.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 15, 2011

I was really pleased with the whole thing- the appearance, the location, the courtesy, the convenience, the treatment, the comfort of waiting room, the coffee and water and everything about it! There was a television there and magazines to read. It was very nice. There was a very nice, clean attractive restroom also.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 15, 2011

I like that they provide you with a loaner car if you need it. They recently have started staying open on Saturday mornings which I really appreciate because when it was just Monday through Friday, for those of who work, it was really difficult to be able to either drop the car off or pick it up during the weekdays so I really, really appreciate the extra Saturday hours. They have been my mechanic since 1994.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 12, 2011

I would highly recommend them.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 12, 2011

I guess the only thing I would like to see is any way to confirm what the diagnosis was based on the diagnosis that they did that would show that the repair needed was in fact the one needed by the diagnosis- to confirm what the diagnosis was and that the repair was indeed what needed to be done to take care of the diagnosis. In other words to make sure that it's not some uneeded repair because there is no way to know that. They call you and they tell you "Hey, you need this and this" and if you're not there, you don't see the codes. You just assume that they're telling the truth, but who knows.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 09, 2011

I have taken my car there quite a few times and each time I have been very pleased with their service.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 06, 2011

They are very knowledgeable. They tell you what's going. They explain what's going on and why things need to be done. They're great.

Flag This
Laguna Niguel Auto Center
Verified Customer
September 06, 2011

I thought that it was done in an extremely timely manner, I was very pleased overall. Excellent service, excellent quality, and excellent price. I would definitely go there again. I was astonished at how quickly they got the repair work done!

Flag This
Laguna Niguel Auto Center
November 25, 2013

What a find. I am newly moved to OC and used this site to read reviews of service shops. Trusted Repairpal reviews as authentic.

Not only did owner Mike return my after-hours call on the weekend to offer me a Monday morning appt, when I arrived he knew my name and so did Marissa, their friendly admin.

Honest. Competent. Easy to work with. This is anyone's "Go to" for an ease of doing business auto repair shop. RRen went out of his way to find a cheaper gas cap, I so appreciated. They have a financial awareness/sensitivity to today's economy and work with you to avoid unnecessary costs/repairs

PS very comfy waiting room if you don't take them up on a ride to work or loaner car.

Can't say enough--just try them and you will be so satisfied.

Flag This
Laguna Niguel Auto Center
October 23, 2013

Rren and Mike took care of all my car problems and gave me a loaner car to drive. Great job!! Thank you guys.

Flag This
Laguna Niguel Auto Center
October 18, 2013

As a woman in her 20's, I had found it difficult to not feel like I was getting taken for a ride at each shop I got work done at. Rren completely put me at ease, and I'm now a lifetime customer because of their trusting, friendly, and professional demeanor.

Flag This
Laguna Niguel Auto Center
November 12, 2009

I have been with Laguna Niguel Auto Center for over 20 years. I have 2 cars that they they take care of and I have never had a problem. I would recommend them without hesitation.

Flag This
Laguna Niguel Auto Center
November 11, 2009

I've been going to Laguna Niguel Auto Center for over 7 years now! Always good service. Excellent Customer service. They have taken good care of all my cars over the years!

Flag This
Laguna Niguel Auto Center
November 11, 2009

Sergio and Raul greeted me and made me feel welcomed. I told them I was driving to Las Vegas that weekend to watch my son in a basketball tournament. I just wanted everything looked over on my GMC Burb. They found that my AC had a leak. I didn't think my AC was working that well. No AC in Vegas in July? Not good. Raul advised me that my tires had some cracks and even though there was tread it could be a problem. He made it my decision and did not pressure me into new tires. I did get new tires and as I was driving by all of the chunks of other people's tires on I15 I drove with confidence. It seemed small at the time but Raul also said the driver's side wiper blade was worn. I had it fixed even though it was July in drought stricken California. I hit a downpour thunderstorm at Primm, NV. I probably would have had to wait it out if my wiper blades had not been replaced. I was cool as my AC worked great in the 110 degree temperature and I drove with confidence to and back home from Vegas. This was not my first visit to Laguna Niguel Auto Center. I am a customer of 10 years. From Day 1 they have treated me with great respect and honesty. I have trusted them with all of my cars, Dodge, Honda, Burb, Jetta, and Passat. The Honda went 130,000 miles before we gave it to our nephew. My wife drives the Jetta with over 125,000 miles. The Burb has 136,000 mile and the Passat only 25,000. Great service, great care, great guys. I do not know much about cars but I do know a lot about customer service and being a satisfied customer. I have only taken my cars to Laguna Niguel Auto Center since I found them 10 years ago except for the dealer warranty and recall notices.

Flag This