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Lael's International Auto Services

2042 Oceanside Blvd, Oceanside, CA 92054 Map & directions

Call Now: (760) 782-8150

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About Lael's International Auto Services

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
90
Tools & Equipment (?)
95
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Leal's International Auto Services was established in 2007 by Leal Leone, an ASE Certified Technician with over 26 years of experience. Leal wanted to provide a place for people and their cars which offered dealership level technical services with an overall commitment to excellence. Our evaluation of this RepairPal Certified shop highlighted many reasons why we feel Leal's International Auto Services is on the right track. They received a near perfect customer service score during our survey of their most recent customers. For your car, Leal's features experienced professionals who are ASE Certified and who have demonstrated a commitment to ongoing training by attending some of the best automotive classes available. This training, coupled with the necessary automotive tools and computer diagnostic equipment, makes Leal's a great place to get professional repairs on your modern vehicle. These repairs are backed by a 24-month / 24,000-mile warranty. For your convenience, rental cars, local shuttle service, early bird drop off, and a very comfortable waiting area with wireless Internet are available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts

Amenities

Early Bird Dropoff Rental Car Shuttle Wireless Internet

Customer Reviews 26 verified reviews

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Lael's International Auto Services
Verified Customer
June 13, 2014

I find Lael and his employees to be extremely professional, courteous, timely and trust worthy. We have had our car(s) repaired there many times and have never been disappointed. And did I mention that they do not gouge the customers? They are wonderful!

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Lael's International Auto Services
Verified Customer
June 12, 2014

He was very thorough with what needs to be done. Diagnoses future problems and does not charge. You get more for your money.

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Lael's International Auto Services
Verified Customer
June 10, 2014

Very courteous. Took care of my problem within minutes.

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Lael's International Auto Services
Verified Customer
June 02, 2014

They have always given us great service, but there has been times where he doesn't explain the work very well. We have been going to them for 5 years and haven't found customer service quite like theirs anywhere else.

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Lael's International Auto Services
Verified Customer
May 30, 2014

Excellent service and people, the whole experience of how they handled the situation just makes you feel that they are highly train skilled professionals.

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Lael's International Auto Services
Verified Customer
May 22, 2014

They're honest and reliable and offer reasonable prices.

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Lael's International Auto Services
Verified Customer
May 20, 2014

They are really nice and helpful by being warm and friendly.

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Lael's International Auto Services
Verified Customer
May 20, 2014

I haven't had to go to them in a while because they do really good work.

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Lael's International Auto Services
Verified Customer
May 19, 2014

I am friends with Lael and they have good service. They were friendly and they took care of my car.

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Lael's International Auto Services
Verified Customer
May 15, 2014

Very good at what they do, they are just great! I would recommend them to anyone.

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Lael's International Auto Services
Verified Customer
May 14, 2014

Outstanding service!

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Lael's International Auto Services
Verified Customer
May 13, 2014

They provide great service at a full disclosure good price - no hidden agenda - let you know everything that is going on with your automobile. I love these guys!

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Lael's International Auto Services
Verified Customer
May 09, 2014

They a very good job and they are good people. I like that they do international cars.

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Lael's International Auto Services
Verified Customer
May 09, 2014

They actually care about the customer.

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Lael's International Auto Services
Verified Customer
May 08, 2014

They look at different options to repair and parts. I have been going there for a long time.

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Lael's International Auto Services
Verified Customer
May 06, 2014

Great work, honest and reliable.

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Lael's International Auto Services
Verified Customer
April 17, 2014

The work done did not perform satisfactorly . Parts were inferior to manufacture recommendations.

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Lael's International Auto Services
Verified Customer
April 09, 2014

This is an AAA shop which means you get a good warranty on the work performed. The shop is clean and well equipped with the special tools needed to work on my cars. Their approach to finding root cause is excellent and fair. I drive high mileage well maintained cars. The team at Lael's understands that with the right care a car with high miles is still worth keeping on the road.

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Lael's International Auto Services
Verified Customer
April 03, 2014

Great service. Great customer service.

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Lael's International Auto Services
Verified Customer
April 02, 2014

Trusted.

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Lael's International Auto Services
Verified Customer
March 21, 2014

Always treated fairly and honestly.

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Lael's International Auto Services
Verified Customer
March 19, 2014

All members, Lael and his team, went out of their way to squeeze me in at a moments notice, inform me of the issues that my vehicle had. They went above and beyond to get me quotes to correct my vehicles issues, and did it all with a fantastic attitude and customer centered approach! I will be seeing them again soon!

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Lael's International Auto Services
Verified Customer
March 17, 2014

They go above and beyond for the customer.

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Lael's International Auto Services
Verified Customer
March 07, 2014

Lael's is a professional, with great knowledge. He is the go to guy.

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Lael's International Auto Services
Verified Customer
March 05, 2014

My service was under warranty and I did not have to pay for the repair of the oil leaks. Lael's takes good care of their patrons. I always recommend them to friends and family.

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Lael's International Auto Services
Verified Customer
February 08, 2014

I took my car into the Lexas dealer for a 90k survice.. I got a call the next day from there service department with a extra 6000$ worth of work that I needed. Having already experienced the systematic gouging from dealers on my cars within their warrenty I was going to get a few more opinions. Lael was the second certified machanic I met and what I did was I gave him the bill from the Lexas Dealer and the next day he called me over.. He went over every part of the Dealers invoice and with a flashlight and the car in the air explained in detail each part of the Lexas estimate and finally that 6000$ bill shrank to 1200$.. He also explained that the dealership failed to see that my tires" almost new" were defective... There is much more to the story but the bottom line is not only did Lael spend hours educating me but he ultimately was the force behind me getting another 2500$ of "extra credt" from the dealer and 5 free tires from Michelin corporate.. I have since moved to Houston and won't see Lael as a mechanic again. But I strongly recommend that you go To AAA aproved Sevice centers. The work is guaranties by AAA for 2 years. As for Lael... I have never had such a good experience. No BS.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(760) 782-8150

Auto Repair Experience

  1. Lael Leone, Owner
  2. Established 2007
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 73 Years of Car Repair Experience