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LA Auto Center

2001 S. Figueroa St, Los Angeles, CA 90007 Map & directions

Call Now: (213) 293-1137

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About LA Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
88
Tools & Equipment (?)
93
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

LA Auto Center has been serving the local Los Angeles community since 2009. This RepairPal Certified shop has demonstrated a commitment to providing a high level of customer service, as was verified in their unbiased reviews we received during our evaluation of this facility. LA Auto Center features a team of experienced individuals who have almost 80 years of experience in the automotive industry. This experience, coupled with the automotive tools and computer diagnostic you would expect to see of a shop of this caliber make LA Auto Center a good place for professional repairs and service. The work they perform is backed by a 24-month / 24,000-mile warranty. Rental cars, early bird drop off, and a clean waiting area with wireless Internet are all available for your convenience.

Message from the Shop

LA Auto Center is both a Repair Pal Certified Shop as well as an AAA Approved Auto Repair Facility located close to the 10/110 interchange. LA Auto Center's towing company, LA Tow has been rated the Top Performer for all of So. Cal. in customer satisfaction 2 of the last 5 years and every year is in the running for that prestigious award.

LA Auto Center offers 2 year, 24,000 mile warrantees on all their work. A 10% AAA or 10% AARP member discount on repair totals of up to $500. Some repairs and warrantees come with free towing, but most importantly they are open Saturdays for your convenience. Along with a state of the art video security system they have staff at the shop until well past midnight every night, so you and your vehicle have the security of that presence that no other shop in the downtown LA area offers.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Roadside Assistance Scheduled Maintenance Service & Repair
Timing Belts

Amenities

AAA Member Discount Car Wash Coffee Early Bird Dropoff
Extended/Evening Hours Heated Waiting Room Open Saturday Rental Car
Se Habla Espanol Service Guarantee Shuttle Towing
Wireless Internet

Customer Reviews 25 verified reviews

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LA Auto Center
Verified Customer
December 17, 2013

They did the work, it was a reasonable price, and it was done in the time they said it would be in. I don't think I liked the way they had their office set up, it was just kind of awkward. Other than that I had no complaints.

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LA Auto Center
Verified Customer
January 07, 2014

He told me he finished faster than he said he was going to because he was really busy. He was supposed to get back to me in 2 days and he got back to me the same day. He actually ordered the wrong part but didn't charge me for it. That just made me feel really good about it. He's just very trustworthy. I feel like customer service wise, a couple of guys are really friendly, a couple of them weren't as friendly but I'm sure they're really good workers. I just looked online as far as price and they had the best and a 10% discount.

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LA Auto Center
Verified Customer
December 06, 2013

It's a little bit expensive.

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LA Auto Center
Verified Customer
January 11, 2014

Nader is the mechanic there. They big thing about him is that he's honest and I know that the work he diagnoses is the work that needs to be done. They call the cab for me to go back home. I drop my car off and pick it up in the evening and it's good overall.

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LA Auto Center
Verified Customer
January 11, 2014

The service is quick and everybody is right on schedule and very accommodating. I wasn't able to pick up my car until after they closed, and they allowed me to, so that was very nice of them. I don't know about the price because I'm not very knowledgeable about price or anything like that.

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LA Auto Center
Verified Customer
January 10, 2014

They have good service and explained everything clearly, everything that was going on with my car. They were very patient with me, which I appreciated and were very courteous.

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LA Auto Center
Verified Customer
January 08, 2014

They will come and pick you up, they take care of the car, they fix my car for me, and get it to me on time. I didn't have to wait a long long time. They give me a discount and they did fix my car. I can depend me on them. That's why I try to keep them. I have old cars, they still have them.

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LA Auto Center
Verified Customer
January 07, 2014

They were nice and friendly and easy.

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LA Auto Center
Verified Customer
December 27, 2013

Good service. Reasonable price. That's good.

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LA Auto Center
Verified Customer
December 26, 2013

Everything was taken care of quickly. I didn't have any issues. The price was reasonable. I only went with them one time.

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LA Auto Center
Verified Customer
December 20, 2013

The person who runs it is very nice. It was a pretty quick turn around. It was a on the more expensive side, but that's the only thing I'd have to knock down on.

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LA Auto Center
Verified Customer
December 12, 2013

They were very prompt. My car literally got stranded in the middle of the highway. They took care of it almost immediately. The guy that I dealt with, I think his name is Nader, he took the time to explain to me what was wrong and how he prepared the whole thing and that was pretty good. I thought they were reasonable enough.

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LA Auto Center
Verified Customer
December 07, 2013

I had just a really really good experience with them because they were super honest. They gave me an estimate, it was a big number, and they gave me time to think about it. I told them to go ahead with it. They looked into it and they pulled some strings to repair in a way to make it cheaper and made it less then the estimate. Since then I've been in for other sort of checkups and they let me know honestly if something needs repaired or not to worry about it. Nader I believe is the name of the guy helped me, is great. He's super helpful and always answers my questions. Honestly one of the most trustworthy repair places I've been to in LA.

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LA Auto Center
Verified Customer
December 06, 2013

The repair was possibly done incorrectly and the guy who rang me up tried to charge me more than the actual amount.

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LA Auto Center
Verified Customer
November 27, 2013

They did the work I asked them to do, they did the work quickly, and I did the research for the price.

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LA Auto Center
Verified Customer
November 22, 2013

They're very friendly, very nice, and they gave me a discount.

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LA Auto Center
Verified Customer
November 18, 2013

They were great, they helped me out immediately, and the service was great.

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LA Auto Center
Verified Customer
November 08, 2013

Just a very painless experience, everyone I worked with was very polite, and the estimate was given for the work and was done quickly. Just that everyone was polite, the work was done quickly, the work was reasonably priced for what I had done.

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LA Auto Center
Verified Customer
November 06, 2013

They're open really late, my car was towed to them after 7pm and they had it ready within two days. They had it done quickly, but they're really hard to find, it's tough to find them. I spent like ten minutes driving around to find them, not really good signage.

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LA Auto Center
Verified Customer
November 06, 2013

They had good service, and were friendly. More about proximity and they're close to where I live. I mean that they were kind of quick to diagnose my car, and I don't feel that I was overcharged for the service.

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LA Auto Center
Verified Customer
November 05, 2013

They did the right job, did it in one day.

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LA Auto Center
Verified Customer
October 22, 2013

It seemed like they did a good job, they hardly did anything, but what they did do was good.

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3 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(213) 293-1137

Auto Repair Experience

  1. Nader Noori, Manager
  2. Established 2009
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 65 Years of Car Repair Experience