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Kwik Kar Auto Service & Repair

1820 Brown Blvd, Arlington, TX 76006 Map & directions

Call Now: (817) 422-5356

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About Kwik Kar Auto Service & Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
90
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Kwik Kar Auto Service is a family owned and operated shop that has been serving the North Arlington area since 1995. Their experienced team of technicians keeps up with ever-advancing automotive technology by attending training classes and seminars as often as possible. Certifications are also important at Kwik Kar. They have been recognized by the ASE with their Blue Seal of Excellence, and considering there are only about 1500 ASE Blue Seal Certified Facilities in the country, this a very prestigious honor. For your convenience, they can also handle most state smog and safety inspections.

Message from the Shop

Kwik Kar Auto Service & Repair Center on Brown Blvd. was opened in 1995 by Michael Pugh. Michael has had a life-long love affair with cars starting with his employment at fourteen with a Ford dealership. Over the years, the cars have changed, but the basic need for quality maintenance and repair delivered to customers in an honest and timely manner remains.

Michael and his family still run Kwik Kar going into their 17th year. They offer full service maintenance and repair. With a 5 year, 50,000 mile warranty on most repairs, you know you will be getting a quality job done right the first time.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Transmission Repair

Amenities

AAA Member Discount Coffee Heated Waiting Room Open Saturday
Parts/Accessories Service Guarantee Shopping Nearby Warranty Accepted
Wireless Internet

Customer Reviews 24 verified reviews (27 total)

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Kwik Kar Auto Service & Repair
Verified Customer
June 18, 2012

I think that they are a great company. They have very nice people that work there. They are willing to help, but I think they are extremely expensive. They exceed the price of going to the car dealership by twice as much. As far as an oil change, I will not go there.

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Kwik Kar Auto Service & Repair
Verified Customer
July 26, 2012

I have been going to Kwik Car for the last four or five years, in the whole time the repair has always been same day, I've never had to wait. In all my time, they have only had to keep it overnight once. They keep me very informed about the repair process, they give good estimates, they give good time estimates, and they don't recommend anything I don't need.

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Kwik Kar Auto Service & Repair
Verified Customer
July 25, 2012

I use the shop all the time. I always get excellent service. The repairs are very reliable. I am always satisfied with their service.

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Kwik Kar Auto Service & Repair
Verified Customer
July 24, 2012

I give them credit on overall customer service. They are pretty attentive.

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Kwik Kar Auto Service & Repair
Verified Customer
July 18, 2012

They were knowledgeable and didn't fix anything that didn't need to be fixed.

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Kwik Kar Auto Service & Repair
Verified Customer
July 16, 2012

This company does extremely good work, and the price is not always the least expensive, but you get your value there. You always get the repairs done properly. It is always done like it is supposed to be done. They are straight shooters.

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Kwik Kar Auto Service & Repair
Verified Customer
July 12, 2012

I trust the people at Kwik Car completely.

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Kwik Kar Auto Service & Repair
Verified Customer
June 28, 2012

I would highly recommend them if you need a repair on your car.

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Kwik Kar Auto Service & Repair
Verified Customer
June 25, 2012

Mike runs a very good shop and he delivers what he promises.

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Kwik Kar Auto Service & Repair
Verified Customer
June 08, 2012

I thought the individuals at the shop were very fair, very good people, but I thought their pricing was way out of line for the water pump we did. I could have bought the same part for half the price at Auto Zone for the same quality, but unfortunately the car was broken down and I had to have it towed.

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Kwik Kar Auto Service & Repair
Verified Customer
June 07, 2012

I have gone there for years because we trust the guy that runs the place.

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Kwik Kar Auto Service & Repair
Verified Customer
June 07, 2012

The last visit that I had, there was a miscommunication concerning the tire rotation being included or not included with the oil change. I thought it was included with the oil change. I didn't realize I was going to charged an extra 25 or 30 dollars for a tire rotation. When I brought it up and it was discussed with one of the techs he frustrated me and said it was fine and then appeared to be complaining amongst his colleagues about it. I'm assuming that the tech receives a commission of some sort for the tire rotation.

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Kwik Kar Auto Service & Repair
Verified Customer
June 04, 2012

I would advise everybody to take their car there because they are very fair. They don't pressure you into repairs.

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Kwik Kar Auto Service & Repair
Verified Customer
June 02, 2012

Very good. They take care of your car.

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Kwik Kar Auto Service & Repair
Verified Customer
June 01, 2012

They are great. I go to them all the time. All the time.

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Kwik Kar Auto Service & Repair
Verified Customer
May 26, 2012

The people were very nice. They were just very friendly.

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Kwik Kar Auto Service & Repair
Verified Customer
May 26, 2012

I knew what was wrong with it. I had an idea about how much it would cost. The people hit the nail right on the head, and they didn't charge quite what I thought they would charge. I really appreciated that. It wasn't as expensive as I thought it would be. It was about 60 dollars less than when I thought I would pay. They had me in and out a lot quicker than I thought it would be. He knew that I was there in that area for a Special Olympics tournament, and I told him what time the events started. I appreciated that he remembered why we were up there, he was concerned that we got there on time. He was very personable.

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Kwik Kar Auto Service & Repair
Verified Customer
May 25, 2012

They were great. They just need to not pressure extra sales on stuff I don't need. They tried to sell me air filters, both internal and external. There was something else, I don't remember what it was though.

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Kwik Kar Auto Service & Repair
Verified Customer
May 21, 2012

I've always had a good experience.

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Kwik Kar Auto Service & Repair
Verified Customer
May 21, 2012

Our 2004 Honda pilot transmission was fine until they worked on it and now we are forced to have to pay for a new transmission, parts and service. We thought about suing but we are just not going to bring our car back to them.

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Kwik Kar Auto Service & Repair
Verified Customer
May 18, 2012

They have always been honest. They've told me if something needs to be done, but it can wait. They tell me if it can't wait but they don't pressure me into doing anything. I have been completely satisfied. They have been truthful and they have done what they said they were going to do.

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Kwik Kar Auto Service & Repair
Verified Customer
May 15, 2012

They are probably one of the only companies that gives you personalized service. They make you feel like you are the most important person there at the time. They give you true customer service.

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Kwik Kar Auto Service & Repair
Verified Customer
May 07, 2012

I am a happy repeat customer with a vintage vehicle.

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Kwik Kar Auto Service & Repair
Verified Customer
May 05, 2012

They're good, they're fast, and they're honest.

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Kwik Kar Auto Service & Repair
June 28, 2012

After being a customer for years at this repair shop, I find it refreshing to get continued, and consistent service. Recently, my mom was visiting from out of state. When we left from having my car serviced, she commented on how clean the center is, and how friendly the technicians are. One step further, she went home to NC and told my father the same thing.

It is nice to have a place we can trust, who is consistent, courteous and knowledgable. I continue taking my business there and recommend it to friends.

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Kwik Kar Auto Service & Repair
August 12, 2012

Have you ever been to one of those shops where your car is pulled into a dark greasy pit and you are motioned to a waiting room where you are afraid to touch the door handle much less sit in one of the seats to wait where you can only guess your oil is being changed? Kwik Kar is nothing like that! Your car is repaired in a garage that is spotless! Not only do you get to wait in a clean and air conditioned room, you can actually witness your car being worked on through the large windows. The staff is always very friendly and if there is a problem with your car the mechanics are always very good at explaining the problem and giving you as many repair options available.

I recently took my older car to the shop to be repaired as it was just not driving like it used to. After the diagnostic was done the mechanic came to tell me exactly what needed to be repaired. Sadly the car was going to need some major repairs. I wasn't surprised but was wondering if the car was going to be worth the repairs. I was willing to put the money into the car if I was still going to get some more miles out of it. So I asked the mechanic what they might do if they were in the same situation. And much to my surprise I was told that I would be better off letting the car go. I was so reassured by their honesty. They had nothing to gain and only a big profit to loose. I took their advise and am happy that I did.

I have been taking my cars to Kwik Kar for years and will continue to do so. It is so refreshing to work with a small business that you can trust. Dont' forget to sign up for the e-mail deals. They are very good at sending coupons and always have seasonal specials.

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Kwik Kar Auto Service & Repair
March 01, 2010

took it in to have a coolant leak located and repaired. also, had smoke in cabin from vents. i have a new water pump and a new blower moter resistor and i still have a coolant leak and now my passanger side air bag needs to be serviced. oh, and im out 1000 dollars.

thanks!!

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(817) 422-5356

Auto Repair Experience

  1. Casey Stump, Manager
  2. Established 1995
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 29 Years of Car Repair Experience