Kuno's Inc. Japanese Auto Service And Repair
881 Douglas Ave, Redwood City, CA 94063 Map & directions
Call Now: (650) 227-9838
“The service is great, they know what their doing and the prices are good.”
“They are professional, they are extremely helpful and my car is running fine.”
“They are reliable, honest, and very clear in explaining what's wrong with the vehicles when we bring them in.”
“They're always very courteous, very knowledgeable, and give me good unbiased advice. I think the pricing is...”
“Good service. Reasonable price. They let you know what they are going to do and don't charge you for little...”
“The mechanic there did a very good job on my car, very efficient. I liked that. The mechanic, I think his...”
About Kuno's Inc. Japanese Auto Service And Repair
RepairPal’s Comprehensive Evaluation
Kuno's has been serving the Redwood City community since 1979. This RepairPal Certified shop specializes in Acura, Honda, Toyota, Lexus, Scion, Nissan, Infinity, and Subaru. This specialization in terms of training and tools makes them a true dealer alternative. Kuno's features a very experienced team of professionals who are experts on the above models. They offer a 12-month / 12,000-mile warranty on repairs they perform, ranging from check engine light & computer diagnostics and repairs, to minor and major mechanical repairs, to tires and wheel alignment. A local shuttle service, shopping near by, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Message from the Shop
Japanese Auto Repair
Your Best Dealership Alternative
Redwood City Est 1979 ,650-368-7445
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair|
|Child Friendly||Early Bird Dropoff||Heated Waiting Room||Parts/Accessories|
|Rental Car||Senior Discount||Service Guarantee||Shuttle|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 24 verified reviews (25 total)24 Sort by: Date |
Trustworthy, fair priced, and they are punctual and timely. I've been going there for five or six years, and I just find that with what Ray recommends to have repaired, he always gives options and I never feel like he is pressuring anything. I feel like Ray is providing service, not just trying to get revenue for himself. He is in it so you will come back, and feel comfortable using him. He'll tell me how much he is paying for parts, and how much he is charging for labor, so it's transparent. When I look at the labor billing, it does not seem excessive, and seems proportional to what's being done.
Really wonderful people. Fast, convenient, polite. It is easy to make an appointment with them. Their business is near a bus line. They have a shuttle service and they will let you bring your car in later rather than just first thing in the morning, so if you need to take the kids in to school first then bring your car in to them you can.
First of all, it's an independent shop, and Ray is very good with you about explaining questions. They keep a record in their computer, so you always know what's been done. When you take the car in for a regular check up, if there is something else that needs to be done they call you first, and let you know how much they estimate it would be. They don't give you unnecessary repairs, only what is required or actually has a problem.
I get high quality excellent work there. I get a quick review ahead of time of problems and things he runs into, and personal service. He does not talk to you like an idiot; he can address your questions and explain them excellently. His prices compared to a dealer are better, the dealer's prices are higher, much higher. I worked on cars myself for many years, and I can recognize that he does an excellent job. He's very reasonable, confident.
2 verified customers did not leave comments but provided these ratings: