Keystone Auto Center
12000 Firestone Blvd, Norwalk, CA 90650 Map & directions
Call Now: (562) 206-1475
“The service is done in a timely fashion. The repair got done quickly. The person that helped me was good....”
“They were very helpful. They were able to give me a reasonable price.”
“They did everything perfect. Courteous, helpful, fair priced and great workmanship.”
“We never have had any problems with them. They are really great. They came highly recommended to us.”
“They are for the people. They sit down and talk to you. They let me know what I needed to have done. I...”
“They did great work. It was done very quickly. They treated me well.”
“They are honest, courteous, and pretty fast. They did what I needed.”
RepairPal’s Comprehensive Evaluation
Keystone Auto Center was established in 2009 at the site of the old Keystone Ford dealership. This family owned business has all the comfort and conveniences of a dealership but the warmth and intimate feel of an old fashioned family business. Keystone Auto Center employs an experienced staff of professionals who spend a lot time keeping current on the latest automotive technology. They offer a wide range of repairs - From tires and wheel alignment to timing belt replacement and check engine light diagnosis. They also have a body shop onsite. This RepairPal Certified shop offers a 24-month / 24,000-mile warranty for your peace of mind. A clean comfortable waiting area with wireless Internet, local shuttle service, rental cars, and early bird drop off are all available for your convenience.
Message from the Shop
Keystone Auto Center, formerly Keystone Ford, is an independently owned family business that knows you want all the conveniences of a dealership but the reasonable pricing and customer service of an independent repair shop. Keystone Auto Center not only offers a wide range of automotive repair and maintenance service they house a quality body shop recognized by all the major insurance companies. They also feature an Enterprise office right at the facility for your convenience. Add all of this to a well versed/experienced service manager, service writer and ASE certified mechanics and you have the optimal choice for your automobile or truck's service needs in or near Norwalk.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Classic Car Repair/Restoration|
|Collision Repair & Paint||Diagnosis||Hybrid/Electric||Muffler & Exhaust|
|Oil Change & Lube||Roadside Assistance||Scheduled Maintenance||Service & Repair|
|Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Financing|
|Heated Waiting Room||Open Saturday||Open Weekends||Parts/Accessories|
|Rental Car||Se Habla Espanol||Service Guarantee||Shopping Nearby|
Customer Reviews (20 reviews)20 Sort by: Helpful |
It's really simple. I went in there because my electrical system on my brake had stopped. Now, for some strange reason, the wire on the electrical system came out. I talked to him on the phone to see if he could un-jam the wire and he said that it was impossible and that could not be done so I had to replace the whole thing for 800 dollars. I asked him for the old part when he was done and he said that they didn't have the part anymore. I went to another shop and they had one, so I know for sure that he was lying to me. They told me that they could have fixed the part without completely replacing it. I went to them another time to fix one single part and they replaced three of the sensors instead of just one and I got another 1000 dollar bill. The sensors are supposed to last for more that 3600 miles without going out. What are the odds of all three going out at the same time?
They were really kind to me, and they understood the situation I was going through with my dad's car. They set up a payment plan with me even though it was on really short notice. The guy, even though he was going through family problems, got a hold of his staff and was able to set up payments for me. It was just really good customer service.
I had my car towed there. I told them that the wiring to the fuel injector might be loose. He told me that it was the fuel injector, so he supposedly knows what he's doing. He fixed it. I ran it and went a few blocks and it stopped on me again and started doing the same thing that it was doing before. So I got in there and messed with the wires and it started up and was working just fine. He charged me 475 dollars and I don't think he even fixed the fuel pump like he said he did. I can't say if he did or if he didn't but I do know that he didn't fix the problem. So I said "screw it" and fixed it myself because I used to be a mechanic. I just didn't have the time.