Key Auto Hospital

✓ RepairPal Certified
13026 Sorrento Rd
Pensacola, FL 32507 USA
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CLOSED NOW
Th
8:00am to 5:00pm
CLOSED NOW
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
Closed
W
8:00am to 5:00pm
Call now:
(850) 290-5959

Auto Repair Experience

  • Randy Stricker, Manager
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience
Scorecard

Key Auto Hospital was established back in 1987 and has been proudly serving Pensacola and the surrounding area ever since. This shop features a very experienced, well trained and ASE Certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “excellent”, “helpful”, “knowledgeable”, and "professional". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Randy Stricker, Manager
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Website

Reviews
Map
Get Directions to Key Auto Hospital

Overall Rating

43 Verified Reviews

Customer Reviews

by Verified Customer February 08, 2016

Good customers service. Plus there was a cool cat walking around, and I pet it.

by Verified Customer February 03, 2016

Good service, fair price, & no extras added on.

by Verified Customer February 01, 2016

They always are friendly, knowledgeable and trustworthy.

by Verified Customer January 26, 2016

Excellent workmanship, honest, always on time, they stand behind their work.

by January 25, 2016

I'm suspect of the fix. Seems like it could have been accomplished on the initial visit when I had the clock spring installed. No parts were necessary, which leads me to believe the fix was minor. I won't sway people from using this shop. I just don't feel comfortable going back.

Reply from Key Auto Hospital – by keyautohospital April 14, 2016

We were doing the repair after another shop had tried. We had to re wire and sauter several points to make the electrical repair which was a very time consuming process.

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by Verified Customer January 20, 2016

The service was on time and good.

by Verified Customer January 18, 2016

They are trustworthy & fair.

by Verified Customer January 13, 2016

Great service.

by Verified Customer January 11, 2016

Have used Key Auto for 25 years. Professional, Honest and Customer focused.

by Verified Customer January 06, 2016

Good shop.

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by Verified Customer January 04, 2016

Friendly, helpful, prompt and reasonable price.

by Verified Customer January 04, 2016

Quality work at good price. Service is professional and is done in a timely manner.

by Verified Customer January 04, 2016

It's a good shop in the area.

by Verified Customer December 18, 2015

I liked their convenience, and efficacy. Price seemed right.

by Verified Customer December 16, 2015

Very friendly and talented team.

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by Verified Customer December 11, 2015

The service is always personal, top notch and completed in a timely manner.

by Verified Customer December 08, 2015

Great service and great guys.

by Verified Customer December 01, 2015

Great honest service.

by Verified Customer November 30, 2015

Excellent service.

by Verified Customer November 27, 2015

They are always timely with an estimate. If accepted always completed as promised for the cost as estimated with minor acceptable variance.

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by November 24, 2015

I walked in and was taken care of right away.

by Verified Customer November 17, 2015

Great service and very helpful.

by Verified Customer November 17, 2015

Great service.

by Verified Customer November 13, 2015

We've had no problems with service we received.

by Verified Customer November 13, 2015

Failed to fully explain the service. They did not complete the service job.

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by Verified Customer November 09, 2015

I think the are a ripoff.

by Verified Customer October 26, 2015

It was convenient and folks were helpful.

by Verified Customer October 26, 2015

The guy behind the desk was rude and your prices are too high.

by Verified Customer October 19, 2015

Friendly and knowledgeable.

by October 16, 2015

I spent a lot of money to not have my problem solved.

Reply from Key Auto Hospital – by keyautohospital April 14, 2016

Did you ever contact us back to see if we could correct the situation?? We always try to stand behind our work, we would call you from this reply if we had a name.

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by Verified Customer October 15, 2015

You have provided excellent service to me and my family at a reasonable price.

by Verified Customer October 12, 2015

Took care of me in an emergency situation.

by Verified Customer September 09, 2015

Knowledgeable and to the point.

by Verified Customer September 08, 2015

Great people.

by Verified Customer September 08, 2015

$165 for a routine radiator flush and fill for a 2010 Ford Flex.......enough said.

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by Verified Customer September 03, 2015

Excellent service with my vehicle and great us to me service.

by Verified Customer August 26, 2015

Everything was explained to me, no guessing.

by Verified Customer August 19, 2015

Service was excellent.

by Verified Customer August 14, 2015

I had a good experience.

by Verified Customer August 14, 2015

Wasn't happy with the high labor charge for diagnostic work. Had repair insurance denied and was charged several hundred for labor. Did not expect this fee, as I did not receive an estimate before work was conducted. If I had known, I would not have tried to have the work done here. Won't be back.

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