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Kenwood Tire and Auto Service

118 South Main St, West Bridgewater, MA 02379 Map & directions

Call Now: (508) 772-3878

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About Kenwood Tire and Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
90
Tools & Equipment (?)
95
Customer Service (?)
97
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This family owned business has been around for over 50 years. Their cozy office area resides in the old town library (moved from it original location) and includes a new modern shop space in the back. Run by Spencer Carruthers, who is also the owner. He has a great team of technicians with over 36 years of combined experience. The team leaders are Ron Engrassia and Sean Casey who are ASE certified. Their amenities include Early Bird and After Hours drop off. While waiting for your car you can enjoy a comfortable lounge with free WiFi access.

Message from the Shop

We are a family owned business that has always treated the customer like we would want to be.

Good service, nice people and a comfortable place to wait, you won’t find a nicer place to get tires or your car fixed.

Send your wife, mother in-law and next door neighbor, we rely on word of mouth and try to make every visit a god one

We have 6 employees and 4 well-equipped service bays.

Make an appointment or walk-in for service, we'll balance your tires, fix your alignment, change your brakes and do an oil change.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Financing Free Estimates
Heated Waiting Room Loaner Car Open Saturday Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Store Wireless Internet

Customer Reviews 24 verified reviews (33 total)

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Kenwood Tire and Auto Service
Verified Customer
April 04, 2013

Great Service.... Friendly and reliable service.

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Kenwood Tire and Auto Service
Verified Customer
March 30, 2013

I started going to Kenwood Tires just for my tires. That has changed. I now go for all my vehicle's needs. Their employees greet you with a smile even at 7:30 in the morning. They are willing to help you with whatever you need done to your car. They care for their customers. They listen to their concerns and act on them. I have never had a bad experience with Kenwood Tires and would recommend them to everyone.

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Kenwood Tire and Auto Service
Verified Customer
March 29, 2013

Quick professional service

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Kenwood Tire and Auto Service
Verified Customer
March 29, 2013

Helpful with all questions and they don't pressure you to do unneeded work

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Kenwood Tire and Auto Service
Verified Customer
March 26, 2013

They always make you feel that you are a friend and special.

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Kenwood Tire and Auto Service
Verified Customer
March 25, 2013

Very good service and quality of work.

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Kenwood Tire and Auto Service
Verified Customer
March 14, 2013

Kenwood is the best!

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Kenwood Tire and Auto Service
Verified Customer
March 12, 2013

Very good service at a good price.

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Kenwood Tire and Auto Service
Verified Customer
March 11, 2013

Spencer is fanastic - really feel like he is trying to make the transaction work easily for us; we bring in and drop off wheels for mounting; tires are always mounted speeidly and with the weights as I have requested. No extra marks on wheels when I get them back. These points are the reason I keep coming back. Thanks - we fell like you have a great business.

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Kenwood Tire and Auto Service
Verified Customer
March 07, 2013

Staff are always friendly, couteous and professional.

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Kenwood Tire and Auto Service
Verified Customer
March 06, 2013

I called at the last minute. They always manage to fit me in. Very good work. Very pleasant to deal with.

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Kenwood Tire and Auto Service
Verified Customer
February 28, 2013

The Tire company should e-mail me when tire rotation is nesasary.

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Kenwood Tire and Auto Service
Verified Customer
February 25, 2013

Samantha does a terrific job!

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Kenwood Tire and Auto Service
Verified Customer
February 25, 2013

All my automobiles go to Spence. I trust him and he is there to talk to. I have sent other people there as well. Good people, all of them.

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Kenwood Tire and Auto Service
Verified Customer
February 25, 2013

Service was good, wish it was a little quicker. But overall satisfied with the work I have received.

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Kenwood Tire and Auto Service
April 27, 2010

You are fabulous to work with! thank you for all your help and courteous service!

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Kenwood Tire and Auto Service
cliff31
March 10, 2014

kenwood tires is the worst place I ever and I mean ever took my car! I went in with one problem and came out with another problem that they did. then they tried sending me some where else after they mess up my muffler system. o I for got I went in with a brake problem that they didn't try to fix after they mess up the muffler system. then the lady at the front desk gave me a number and address to a brake and muffler shop down the street from them. Kenwood suck and let everyone know to be careful when they take their car there.

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Reply from Kenwood Tire and Auto Service -  scarruther1March 11, 2014 04:55

Cliff. You called me for a free estimate and diagnosis on your BRAKE MASTER CYLINDER via RepairPal. On Saturday, I drove your 1992 Honda around our building. The brakes felt ok, but it was obvious that the exhaust needed repairs. I personally looked at the car and it was too rusty for us to pick up with our lift and diagnose, so I politely declined to bring it in the bays and referred you to the Muffler Man in Brockton. Spencer - Owner

Kenwood Tire and Auto Service
January 24, 2013

Solid customer service. Kenwood Tire and Auto will do whatever it takes to make sure you are a satisfied customer.

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Kenwood Tire and Auto Service
May 11, 2012

Just got my brakes done at Kenwood tires very satisfied with service and how quickly it got done. You have my business for life thanks

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Kenwood Tire and Auto Service
August 08, 2011

We have trusted Kenwood Tire for 20 years to care for all of our vehicles. They are honest and do high qualify work. No one else in the area comes close.

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Kenwood Tire and Auto Service
July 21, 2011

My overall experience with Kenwood Tire and Auto Service has been great. They always have gone above and beyond what I was expecting. Every issue I ever had with my vehicle was solved with the cost to repair being more than reasonable. I would highly recommend them for any repair anyone might need to be done.

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Kenwood Tire and Auto Service
January 24, 2011

Great service and very helpful.
People you can trust.

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Kenwood Tire and Auto Service
January 09, 2011

My vehicle needed shocks and I had an estimate that I thought was high. I heard of repairpal and thought I'd see about another estimate. That is where I found Kenwood Tire! I had the work done there for $78.00 less and it was a great experience...very nice people. I will take my vehicle there for any future work. Thanks Kenwood!

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Kenwood Tire and Auto Service
December 13, 2010

My wife and I bring both our cars (Toyota and Infiniti) to Kenwood for regular maintenance, repairs and tires. I was recently in for 30K service on the Infiniti. Always great service, very professional and trustworthy. I’ve been taking my cars to Kenwood for years.

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9 verified customers did not leave comments but provided these ratings:

(6) by 6 verified reviewers
(2) by Bill and 1 other verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:30am to 5:00pm
Sat:7:30am to 12:00pm
Sun:CLOSED
Call Now:

(508) 772-3878

Auto Repair Experience

  1. Spencer Carruthers, Owner
  2. Established 1963
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technician
  5. 36 Years of Car Repair Experience