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Kens Auto Repair Service

8615 West Kelton Lane #303, Peoria, AZ 85382 Map & directions

Call Now: (623) 242-5710

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About Kens Auto Repair Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
88
Tools & Equipment (?)
95
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Ken's Automotive Repair Service has been serving the community of Peoria since 2011. This RepairPal Certified shop features a team of experienced professionals who have demonstrated a commitment to ongoing training and ASE Certification. Ken Waun, the owner, has provided his team with some of the best automotive tools and computer diagnostic equipment available to make professional repairs to your modern vehicles. These repairs can range from air conditioning repairs to check engine light diagnosis. The work performed here is backed by a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, early bird drop off, and a very clean comfortable waiting area are available for your convenience.

Auto Makes We Service

Acura BMW Buick
Cadillac Chevrolet Chrysler
Dodge FIAT Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen

Quality Affiliations

Specialties

Service & Repair

Amenities

Wireless Internet

Customer Reviews 25 verified reviews (28 total)

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Kens Auto Repair Service
Verified Customer
February 05, 2014

Ken always explains the bill to me, he showed me the work that was done and I had a chance to talk to the mechanic and he was very fair and very prompt with me. They're friendly, courteous, prompt, all those nice things. I go out of my way to get service from him. I think the price is very reasonable, it's in line. I wouldn't mind even paying more because he does very good work, he backs everything up.

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Kens Auto Repair Service
Verified Customer
January 08, 2014

He did exactly what I needed, he helped me work through some expenditures in order to stay at a budget that I could afford, he did everything I needed, just excellent customer service. I was a first-time user, but I would definitely go back. I trust him and he gives me factual information about my car and does not try to sell anything I don't need, which I appreciated. It was a fair assessment, not a sales job.

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Kens Auto Repair Service
Verified Customer
January 21, 2014

He was fast and friendly and cheap and did a good job.

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Kens Auto Repair Service
Verified Customer
January 17, 2014

I have already recommended them to people.

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Kens Auto Repair Service
Verified Customer
January 08, 2014

They did good work. He was honest. Prices were very reasonable.

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Kens Auto Repair Service
Verified Customer
January 07, 2014

He did very good work at a very reasonable price. Just easy to work with. So many mechanics are not thinking about the customer and Ken does.

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Kens Auto Repair Service
Verified Customer
December 31, 2013

Ken is very upfront, very good technically at diagnosing problems. He get the repair done quickly.

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Kens Auto Repair Service
Verified Customer
December 30, 2013

He's always very honest and fast with the repairs and I've never had any problems and he's always been very good. Like I say, I've always been very satisfied with him, he's always quick, and if he sees any other problems, he's honest and let's me know in order to prevent any further problems and his prices are very good. I mean compared to the dealership, he's a lot cheaper and you get the same quality, I don't know percentages, but I feel he's good.

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Kens Auto Repair Service
Verified Customer
December 24, 2013

It was great, good price, gets the job done. Honest mechanic and knowledgeable.

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Kens Auto Repair Service
Verified Customer
December 23, 2013

He basically was very accommodating, very reasonably priced and couldn't ask for more. Good service all around.

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Kens Auto Repair Service
Verified Customer
December 16, 2013

He was very honest and we've been in there several times recently. It would have cost more to repair than to keep it, that's what he told us, so he gave us really good advice. In fact he didn't even charge for the two days of service.

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Kens Auto Repair Service
Verified Customer
November 26, 2013

I find it to be extremely honest talking to him.

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Kens Auto Repair Service
Verified Customer
November 11, 2013

He's about the most honest guy I've ever come across in the repair business. What else do I say about him? If I have something wrong with my car that's who I would send it to. That tells you about it right there, you don't have to write a big dissertation on him or anything. I've taken many cars to him to have them repaired, I just don't see any problem with him at all.

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Kens Auto Repair Service
Verified Customer
November 07, 2013

He does good work. He's nice to do business with, I feel like he's very honest. He seems fair.

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Kens Auto Repair Service
Verified Customer
November 05, 2013

He gives excellent service.

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Kens Auto Repair Service
Verified Customer
October 11, 2013

I thought it was good service and a reasonable price. It was done correctly, timely, and it was a good price.

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Kens Auto Repair Service
Verified Customer
October 02, 2013

Prices were low, they worked pretty well with me.

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Kens Auto Repair Service
Verified Customer
September 26, 2013

His price is really fair, he's honest, he really explains what's going on with the car, what's necessary and what's not necessary.

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Kens Auto Repair Service
Verified Customer
August 06, 2013

He just they did a good job of explaining the repairs he was going to make. One of the things he was looking into on my Wife's vehicle, the cost of the part was $100 to $130 and he just ate the price and said it was his fault and did not charge us for it. He is just very honest and that is hard to find sometimes. I just felt he was a good mechanic and he was just an honest guy, like I say that's hard to find sometimes. I felt the prices were fair, I can't remember exactly what they were, but they didn't strike me as out of the question or anything like that.

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Kens Auto Repair Service
Verified Customer
July 27, 2013

Prompt, accurate service at a good price.

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Kens Auto Repair Service
Verified Customer
July 25, 2013

The work was good, it was bit expensive, quality was okay.

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Kens Auto Repair Service
Verified Customer
June 21, 2013

He's very good, quick, efficient, and fixed the car well. Picked it up, fixed it, free of charge. A good experience.

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Kens Auto Repair Service
Verified Customer
June 18, 2013

He did everything I asked for. He did everything professionally, he did not want to up sell anything. I explained the problem and he fixed it and did excellent, pricing was reasonable.

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Kens Auto Repair Service
Richard L A
June 12, 2014

I took my mother's 2002 Buick La Sabre into Ken's for an Air Conditioner Problem. Ken was Outstanding. He asked me questions about the symptoms and anything I had already checked, then he did a complete check. The outcome was I needed major repairs on the system. I also had him do an oil and coolant change while he had the car. His prices were great, he showed me to parts that were damaged and replaced, and he gave me options before starting the work. The repair was complete the next day and I am completely satisfied with Ken's work. He is honest and upfront, a quality that I miss seeing in the auto industry. I will definitely be taking my business to him when I can, and will recommend him to my friends.

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Kens Auto Repair Service
John9000
June 05, 2014

Ken's Auto Repair is a breath of fresh air. I have taken all my vehicles there over the years and I'm consistently provided with world-class service, professionalism, and fair, honest prices. Ken's Auto repair cares about me and the health of my vehicle. Thank you Ken's Auto Repair!

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Kens Auto Repair Service
bromwell
March 19, 2014

Ken is a gentleman among mechanics. His service was impeccable - honest, knowledgeable, quick and unbelievable reasonable compared to other quotes. I will not hesitate to use his services again or to recommend him to anyone asking my advice on who to go to for their auto repair needs.

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2 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 4:30pm
Call Now:

(623) 242-5710

Auto Repair Experience

  1. Ken Waun, Owner
  2. Established 2011
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians