Doug (I think that's his name) is very affable and very friendly. He seems interested to help and does not waste time. Just a very nice person and businesslike.
They are prompt, fair, courteous, and professional.
I find that Doug, the owner, is very honest, helpful, and his advice is good. We have had an excellent relationship. We're happy to have someone like him. We've been to dealerships, but we thought we were being ripped off. We are very satisfied with him. We were referred to him by AAA - he's one of the AAA approved. I have no hesitation in recommending him,
I think nobody should take their car to him.
He picks me up and brings me home when the car's got to stay there for awhile. Everything is fine - I'm quite happy. It's near to home for me, besides. It's very convenient.
He seems to know what he's doing. Overall it's a good experience.