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Keith Cox Autobahn

1814 Ellis St, Bellingham, WA 98225 Map & directions

Call Now: (360) 603-9020

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About Keith Cox Autobahn

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
92
Tools & Equipment
93
Customer Service
96
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

Established in 2001, Keith Cox Autobahn is your German vehicle specialist in the Bellingham area. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with dealer level automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “helpful”, “professional”, “outstanding”, “knowledgeable”, and “trustworthy”. For your peace of mind they back their work with a 36-month / 36,000-mile warranty. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

We are dedicated to European auto service and maintenance, including Volkswagen, Audi, BMW, Mercedes-Benz and MINI Cooper. We also offer a select number of used vehicles for sale. Our service and repair team is specially trained and our technology equipment is always up to date. Whether you’re in need of a simple oil change or a major repair, we're happy to give you a complete picture of what's needed to keep your car safe and reliable, providing you with a thorough estimate and no-hassle warranty. We strive to provide you with care that makes you confident to refer us to your friends and family.

We provide a 36-month or 36,000 mile warranty on nearly everything we do, with very few exceptions (industry standard is 12 months or 12,000 miles).

We offer shuttle services to and from our auto shop. Additionally, free loaner cars are available when major work requires a longer period of time. If a friend offers to be your "taxi driver," we'll give them a complimentary Woods Coffee card.

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Financing Free Inspection
Loaner Car Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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Keith Cox Autobahn
Verified Customer
August 28, 2014

Work provided by this shop is to be considered as excellent.

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Keith Cox Autobahn
Verified Customer
August 28, 2014

The best customer service and honest people.

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Keith Cox Autobahn
Verified Customer
August 25, 2014

Excellent service. I like the dedication of Keith and his team to quality work and the satisfaction that I understand exactly what the service will entail, and why.

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Keith Cox Autobahn
Verified Customer
August 24, 2014

They always provide great service!

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Keith Cox Autobahn
Verified Customer
August 19, 2014

Excellent service.

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Keith Cox Autobahn
Verified Customer
August 18, 2014

I like their customer service.

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Keith Cox Autobahn
Verified Customer
August 18, 2014

I have total confidence in the crew.

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Keith Cox Autobahn
Verified Customer
August 10, 2014

The service is top notch, from the front office to the mechanic bays.

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Keith Cox Autobahn
Verified Customer
August 08, 2014

Best technical expertise and customer service that I have ever experienced!

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Keith Cox Autobahn
Verified Customer
August 05, 2014

They are honest, friendly, and so helpful!

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Keith Cox Autobahn
Verified Customer
August 03, 2014

They did an outstanding job. My car was a tough case to troubleshoot but they kept at it until they figured it out.

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Keith Cox Autobahn
Verified Customer
July 31, 2014

Convenience, service, and honesty. We were able to postpone a few items on the service list to save money and that gesture by the shop showed integrity and will keep us coming back.

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Keith Cox Autobahn
Verified Customer
July 30, 2014

The best service, perfectly repaired, immaculately washed and cleaned, fair price!

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Keith Cox Autobahn
Verified Customer
July 24, 2014

They always go the extra mile for me.

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Keith Cox Autobahn
Verified Customer
July 22, 2014

Great service. Good people. Keith Cox Autobahn treats you like family.

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Keith Cox Autobahn
Verified Customer
July 10, 2014

He will go to ends of earth to diagnose a car problem.

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Keith Cox Autobahn
Verified Customer
July 08, 2014

Excellent customer service, trustworthy. They go out of their way, and are knowledgeable.

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Keith Cox Autobahn
Verified Customer
July 07, 2014

Honest reliable service & great people.

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Keith Cox Autobahn
Verified Customer
July 01, 2014

Keith and his staff are friendly and they remember me, feels like personal service. He has been fair with me in the past when I had a dispute, he credited my account fairly. Work done is apparently good, and they return my car clean (they wash it too). Staff also shows good knowledge of my car and the issues.

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Keith Cox Autobahn
Verified Customer
June 26, 2014

They are knowledgeable and helpful.

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Keith Cox Autobahn
Verified Customer
June 17, 2014

We've been a customer of Keith Cox Autobahn for a number of years. The service is always the best in town, always friendly and they always go out of there way to help. Our kids know that if they have a problem with there cars, that Keith's their go to guy.

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Keith Cox Autobahn
Verified Customer
June 11, 2014

Keith's group has always provided great service and has never tried to sell me service that wasn't warranted.

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Keith Cox Autobahn
Verified Customer
June 04, 2014

Friendly, on time, superior mechanics

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Keith Cox Autobahn
Verified Customer
June 03, 2014

They are professional, polite, responsive and reasonable with prices.

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Keith Cox Autobahn
Verified Customer
June 02, 2014

I've always had good experiences with them.

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Keith Cox Autobahn
April 09, 2011

I was new to town looking for a trusted shop to work on my 5 Series. I found Keith Cox Autobahn online. They were pleasant on the phone, gave me a free courtesy check, and were very welcoming from the start. The estimate they gave me was accurate and the warranty on the repair work was great. I would highly recommend them to anyone who loves their car and is looking for a honest place to have them repaired and maintained. They have made a loyal customer out of me.

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(360) 603-9020

Auto Repair Experience

  1. Keith Cox, Owner
  2. Established 2001
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 97 Years of Car Repair Experience