K.C. Martin has been taking care of customers and their cars for over 65 years in the community of Lynnwood. This RepairPal Certified shop is a well equipped auto shop with the capability to handle just about all of your automotive needs. This team of professionals is very experienced, with well over 200 years between them. One of the things that we liked the most about this shop is they don't rely totally on the experience they have, they also attend good quality, ongoing training in order to keep up with the latest industry trends and technologies. This, combined with some of the industry's best automotive tools and computer diagnostic equipment, make K.C. Martin a true dealership alternative. This shop is located near shopping and public transportation, a local shuttle service and rental cars are available, and a very clean comfortable waiting area with wireless Internet are available for your comfort and convenience. All work is backed by a 24-month / 24,000-mile warranty.
The mechanic was incompetent. Told me the battery was completely dead and no lights would turn on. I flicked the headlights on and everything worked perfectly. Staff was standoffish. They diagnosed the problem as something completely wrong and when I took it to a different mechanic it was a completely separate issue
Reply from K.C. Martin Automotive Service Co. – K.C. MartinJanuary 20, 2014
I reviewed Micheal's repair order,he "stated dash light did not work,starter would turn over engine but engine would not start(sometimes")client wanted us to check ignition switch first,the car was towed in,was out front,the technician went outside to check it out,it had battery power,no dash lights, the aftermarket ignition immobilizer had a light blinking.We called the customer to get starting procedure for the breathalyzer,customer said he "could not tells over phone",We asked him to bring new tips for the breathalyze when he came in,He replied that he would not.We never had the chance to diagnosis the problem,the car never came into building,customer never talked to technician,the service adviser was very willing to help the client,was not given a chance and the customer was never charged.
The people are very professional and pleasant and take time to explain everything that needs to be done. They have inexpensive loaner cars when necessary. There prices are reasonable and the work has always been done correctly.
They performed the services requested and not only was the cost less than I expected, they called me later to say they had made an error in calculating my AAA deduction and would add it back to my credit card.
I have been bring my autos to KC Martin for over 25 years. Honesty and integrity are at the top of their list. I love each and everyone of these employees and wouldn't think of taking my car anywhere else.
KC Martin has always been honest with us about our car repair needs. They were recommended to us by friends who have used them for years and we have been very happy with their services over the past 10 or so years.