I take my cars to K.C. Martin because I trust that they will always do the work needed, and do it well. Very friendly and professional front office staff.
Best shop ,great people, would not go to any other shop with any of my cars. They work on all makes and models. Some of the techs have 20 plus years of experience!
My experience with KC Martin has always been good, if I had one minor quibble, the pricing on parts is not in line with what I can get myself. honestly waiting a week and paying $500 for parts I know I can get for $350 and overnight is a bit annoying.
All work was done as expected! Car runs great!
Very good and I will be back.
Good service and recommendations on what was needed and what wasn't on my old pickup. Safety first---and not much else on this truck!
The shirtless men in the back room are a real treat.
Super service. Clear explanations!
Great folks and a great shop.
KC Martin is a great shop. But, the did not send me the estimate I had asked for.
Great job, as usual. We count on KC Martin to work on our autos and trust their work. We know if something isn't quite right, they will fix it. Thanks KC Martin.
Really appreciated the follow-up phone call to find out if I was satisfied with the work performed.
Took my car in for brake repair. When I dove away the brakes where not working properly. I immediatly drove back and a courtesy vehicle was promptly provided. Went back again to oick up my vehicle and drove into Seattle. The brakes began to smoke heavily. I called the shop and was instructed to return to inspect the oroblem again. I was provided with clear explaination and the vehicle was inspected again and is now ok. Although my vehicles repairs did not go smoothly, the staff was extremely professional and accommodating. I would recommend this shop to friends and intend to keep my business there. Tgank you for thus opportunity to provide feedback.
It is never pleasant when you have car troubles, especially when the car is an older, foreign model, due to the high cost of parts. However, I could not ask for a better experience with customer service and quality of work than I get with KC Martin. My responses to the survey questions say it all. I am always treated with professional, friendly, and honest service. Highly recommended!
K.C. Martin did an outstanding job repairing the exhaust system on my C-5 Corvette. Their suggestions saved me hundreds of dollars and the work was done in a professional manner and in the time promised. I would recommend K.C. Martin to anyone needing work done on Corvettes or any other make or model.
I've always felt they do an excellent work for a reasonable price and provide great customer service.
Interpersonal connection seemed good. End service met expectations.
Excellent work at a reasonable price and previous satisfaction with my wife's cars.
They always do a good job for us.
Quick, accurate, excellent service.
Always have great service and it's done right the first time.
They are always friendly and explain what repairs are needed and why.
Smart folks and GREAT customer service.
The mechanic was incompetent. Told me the battery was completely dead and no lights would turn on. I flicked the headlights on and everything worked perfectly. Staff was standoffish. They diagnosed the problem as something completely wrong and when I took it to a different mechanic it was a completely separate issue
I reviewed Micheal's repair order,he "stated dash light did not work,starter would turn over engine but engine would not start(sometimes")client wanted us to check ignition switch first,the car was towed in,was out front,the technician went outside to check it out,it had battery power,no dash lights, the aftermarket ignition immobilizer had a light blinking.We called the customer to get starting procedure for the breathalyzer,customer said he "could not tells over phone",We asked him to bring new tips for the breathalyze when he came in,He replied that he would not.We never had the chance to diagnosis the problem,the car never came into building,customer never talked to technician,the service adviser was very willing to help the client,was not given a chance and the customer was never charged.
They have been taking care of my car for over 10 years and I've never had a problem. They are always welcoming and polite and that counts for me. Very dependable .....
Good Service. Reasonable cost.
The people are very professional and pleasant and take time to explain everything that needs to be done. They have inexpensive loaner cars when necessary. There prices are reasonable and the work has always been done correctly.
I've been going to them for years; they are trustworthy and reliable.
I always receive excellent, quality service at a fair price.
I have been a customer of KC Martin for years and have always had a positive experience. That is hard to find with auto repair shops.
They performed the services requested and not only was the cost less than I expected, they called me later to say they had made an error in calculating my AAA deduction and would add it back to my credit card.
Last time I went in, I stopped by at the last second to fix my head light. They didn't give me any gruff that I just showed up right at closing time and they replaced it for me.
I use all the time years. They give me great & competent service.
I have recommended KC before. KC was first recommended to me by a mechanic friend. They have lived up to that recommendation.
I have been bring my autos to KC Martin for over 25 years. Honesty and integrity are at the top of their list. I love each and everyone of these employees and wouldn't think of taking my car anywhere else.
They provide very good service.
I have always been fully satisfied with the service I have received at KC and this goes back nearly 40 years.
The work that was done on my 2000 Nissan Sentra was done with care, My Nissan has all its power back and is quick and fun to drive, I trust the work and care the Mechanics do on my Nissan.
I have been doing business with them for amore than 20 years. I ahve never had any problems with their service. They have never recommended something that was unneccesary.
KC Martin has always been honest with us about our car repair needs. They were recommended to us by friends who have used them for years and we have been very happy with their services over the past 10 or so years.
They do an honest job. Never try to upsell me on additional services that are unnecessary. I believe their check system insures a thorough evaluation of the condition of my vehicle.
I have used KC Martin for my car repair for 37 years. They have never let me down!
Good explanation, good repair, on time.
I have been taking my car to KC Martin for the past 17 years. I receive good service and know that I have quality work done on my vehicle.