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K.C. Martin Automotive Service Co.

4829 196th St SW, Lynnwood, WA 98036 Map & directions

Call Now: (425) 312-6752

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About K.C. Martin Automotive Service Co.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
98
Tools & Equipment (?)
95
Customer Service (?)
97
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

K.C. Martin has been taking care of customers and their cars for over 65 years in the community of Lynnwood. This RepairPal Certified shop is a well equipped auto shop with the capability to handle just about all of your automotive needs. This team of professionals is very experienced, with well over 200 years between them. One of the things that we liked the most about this shop is they don't rely totally on the experience they have, they also attend good quality, ongoing training in order to keep up with the latest industry trends and technologies. This, combined with some of the industry's best automotive tools and computer diagnostic equipment, make K.C. Martin a true dealership alternative. This shop is located near shopping and public transportation, a local shuttle service and rental cars are available, and a very clean comfortable waiting area with wireless Internet are available for your comfort and convenience. All work is backed by a 12-month / 12,000-mile warranty.

Message from the Shop

Serving Lynnwood and Snohomish county for 65 years,ASE certified technicians ,AAA approved,with 11 technicians we can take care of your auto repair needs.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Gas/Diesel Heated Waiting Room Open Saturday Open Weekends
Rental Car Shopping Nearby Shuttle Wireless Internet

Customer Reviews 29 verified reviews

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K.C. Martin Automotive Service Co.
Verified Customer
December 23, 2013

Interpersonal connection seemed good. End service met expectations.

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K.C. Martin Automotive Service Co.
Verified Customer
December 20, 2013

Excellent work at a reasonable price and previous satisfaction with my wife's cars.

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K.C. Martin Automotive Service Co.
Verified Customer
December 17, 2013

They always do a good job for us.

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K.C. Martin Automotive Service Co.
Verified Customer
December 16, 2013

Quick, accurate, excellent service.

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K.C. Martin Automotive Service Co.
Verified Customer
December 13, 2013

Always have great service and it's done right the first time.

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K.C. Martin Automotive Service Co.
Verified Customer
December 10, 2013

They are always friendly and explain what repairs are needed and why.

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K.C. Martin Automotive Service Co.
Verified Customer
December 06, 2013

Smart folks and GREAT customer service.

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K.C. Martin Automotive Service Co.
Verified Customer
December 05, 2013

The mechanic was incompetent. Told me the battery was completely dead and no lights would turn on. I flicked the headlights on and everything worked perfectly. Staff was standoffish. They diagnosed the problem as something completely wrong and when I took it to a different mechanic it was a completely separate issue

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Reply from K.C. Martin Automotive Service Co. -  K.C. MartinJanuary 20, 2014 11:01

I reviewed Micheal's repair order,he "stated dash light did not work,starter would turn over engine but engine would not start(sometimes")client wanted us to check ignition switch first,the car was towed in,was out front,the technician went outside to check it out,it had battery power,no dash lights, the aftermarket ignition immobilizer had a light blinking.We called the customer to get starting procedure for the breathalyzer,customer said he "could not tells over phone",We asked him to bring new tips for the breathalyze when he came in,He replied that he would not.We never had the chance to diagnosis the problem,the car never came into building,customer never talked to technician,the service adviser was very willing to help the client,was not given a chance and the customer was never charged.

K.C. Martin Automotive Service Co.
Verified Customer
December 04, 2013

They have been taking care of my car for over 10 years and I've never had a problem. They are always welcoming and polite and that counts for me. Very dependable .....

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K.C. Martin Automotive Service Co.
Verified Customer
December 02, 2013

Good Service. Reasonable cost.

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K.C. Martin Automotive Service Co.
Verified Customer
November 25, 2013

The people are very professional and pleasant and take time to explain everything that needs to be done. They have inexpensive loaner cars when necessary. There prices are reasonable and the work has always been done correctly.

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K.C. Martin Automotive Service Co.
Verified Customer
November 19, 2013

I've been going to them for years; they are trustworthy and reliable.

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K.C. Martin Automotive Service Co.
Verified Customer
November 15, 2013

I always receive excellent, quality service at a fair price.

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K.C. Martin Automotive Service Co.
Verified Customer
November 11, 2013

I have been a customer of KC Martin for years and have always had a positive experience. That is hard to find with auto repair shops.

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K.C. Martin Automotive Service Co.
Verified Customer
November 06, 2013

They performed the services requested and not only was the cost less than I expected, they called me later to say they had made an error in calculating my AAA deduction and would add it back to my credit card.

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K.C. Martin Automotive Service Co.
Verified Customer
November 05, 2013

Last time I went in, I stopped by at the last second to fix my head light. They didn't give me any gruff that I just showed up right at closing time and they replaced it for me.

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K.C. Martin Automotive Service Co.
Verified Customer
November 04, 2013

I use all the time years. They give me great & competent service.

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K.C. Martin Automotive Service Co.
Verified Customer
October 28, 2013

I have recommended KC before. KC was first recommended to me by a mechanic friend. They have lived up to that recommendation.

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K.C. Martin Automotive Service Co.
Verified Customer
October 25, 2013

I have been bring my autos to KC Martin for over 25 years. Honesty and integrity are at the top of their list. I love each and everyone of these employees and wouldn't think of taking my car anywhere else.

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K.C. Martin Automotive Service Co.
Verified Customer
October 21, 2013

They provide very good service.

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K.C. Martin Automotive Service Co.
Verified Customer
October 01, 2013

I have always been fully satisfied with the service I have received at KC and this goes back nearly 40 years.

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K.C. Martin Automotive Service Co.
Verified Customer
September 19, 2013

The work that was done on my 2000 Nissan Sentra was done with care, My Nissan has all its power back and is quick and fun to drive, I trust the work and care the Mechanics do on my Nissan.

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K.C. Martin Automotive Service Co.
Verified Customer
September 09, 2013

I have been doing business with them for amore than 20 years. I ahve never had any problems with their service. They have never recommended something that was unneccesary.

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K.C. Martin Automotive Service Co.
Verified Customer
September 04, 2013

KC Martin has always been honest with us about our car repair needs. They were recommended to us by friends who have used them for years and we have been very happy with their services over the past 10 or so years.

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K.C. Martin Automotive Service Co.
Verified Customer
September 03, 2013

They do an honest job. Never try to upsell me on additional services that are unnecessary. I believe their check system insures a thorough evaluation of the condition of my vehicle.

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K.C. Martin Automotive Service Co.
Verified Customer
August 14, 2013

I have used KC Martin for my car repair for 37 years. They have never let me down!

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K.C. Martin Automotive Service Co.
Verified Customer
August 12, 2013

Good explanation, good repair, on time.

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K.C. Martin Automotive Service Co.
Verified Customer
August 02, 2013

I have been taking my car to KC Martin for the past 17 years. I receive good service and know that I have quality work done on my vehicle.

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K.C. Martin Automotive Service Co.
Verified Customer
December 29, 2003

I've always felt they do an excellent work for a reasonable price and provide great customer service.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(425) 312-6752

Auto Repair Experience

  1. Kevin Owens, Owner
  2. Established 1948
  3. 11 Auto Repair Mechanics on Staff