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Kaz Automotive

700 Garrisonville Rd, Stafford, VA 22554

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Muffler & Exhaust Service & Repair Tire Sales/Repair

Customer Reviews (2 reviews)

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Kaz Automotive
August 16, 2011

Horrible customer service. Took my 2009 Jeep into get it fixed. Was making noises and not running right. Talked to a Cathy Dennison up there and what a mistake that was. Every question I asked, she came back with a negative, like I was wasting her time. Isn't it your job to explain things to me?? I got more information from the mechanic that worked on my jeep then her. She talked on her cell phone and being able to see behind the counter, she played on Facebook instead of helping customers in front of her. Mechanics would come and go from the front and she would not even say thank you to them for anything they did. She is a very rude and shallow person. Never will I go back there as long as she is there. Sorry Kaz, love your mechanics but can't stand that Cathy you have up there.

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Kaz Automotive
September 11, 2010

Used Kaz's years ago. Got screwed over. Gave them another shot. Had a 10:00 appointment. After 3 1/2 hours, they had just begun to do the inspection and notified me of a problem. Hadn't even began the other work. Went and got my vehicle. Will never go back. Bad, Bad, Bad customer service.

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