The mechanic, Billy, always takes care of us.
I told them what the problem was and they hooked up their diagnostic computer to the car to tell them what it was and they charged me sixty dollars for that.
The diagnostic is necessary to ensure the problem part is the one fixed. After a follow up call and further explanation to the customer, he is now happy.
They were fabulous. They were awesome. Their shop was clean and they were courteous. Everyone was very professional. I would take my car there again.
I think that when they did a diagnostic on my car, they charged me for the diagnostic, but did not write it in to the repair that they did. I would have thought that they would have wrapped it in. You can get a diagnostic for free at Amco. I am just dissatisfied that they charged me.
We performed an in depth diagnostic on the vehicle not just a code scan. We explained this further to the customer to ensure his satisfaction.
I just brought my vehicle to get looked at. They told me it was a transmission problem. They fixed it but did not fix the problem.
We recommended to the customer to purchase dealer fluid for his vehicle. A transmission flush had already been performed someplace else and the transmission fluid was causing a shutter when going into overdrive. We have tried several times to get in touch with this customer to resolve this issue.
They just did a very good job - very thorough - and it was done very quickly.
If they didn't have the expertise to do something, they will recommend someone else to do it.
I have had nothing but good experiences with them. Keep up the good work.